Texas Solar Power Company

Just over 2 years ago I Got solar panels from this company a few years ago. Their 3rd party Vendor PV South Texas offered the solar panels and other services, like foam insulation, generator hook up to breaker, tree trimming, and A/C duct repair. Vendor never did the extra services that were added to the loan. Called them a few times about the generator hook up when it was being installed they said they had no record of it or any other service offered. After calling multiple times and and talking to the vendor through text he said Texas Solar kept his part of the payment and couldn’t do the work. Called Texas Solar lady i talked to said they flagged all payments to vendor and if i wanted my money back that I was overcharged I needed to sue them. So they kept almost $25k and I never received any of the other services. Few months later saw same vendor with company shirt with Texas Solar logo on his shirt. So they still kept the vendor who offered the services they never paid him for.

This is our second solar install. Our first was in FL with a terrible installer (EHS). My husband and I found Texas Solar to be extremely communicative. While we did run in to some delays because we are in a new territory for TX Solar, they took necessary steps remedy everything to our liking. We think this is critically important for prospective new customers to consider as it was not the case with EHS and the myriad of issues we had with them.

Going strong for 15 years

15 years ago Texas Solar Power Company installed a 7525 watts ground array solar system 15 years ago. At the time I didn't understand anything about solar. They were very good at educating me and making me feel comfortable with their company. Our system has worked flawlessly for 15 years. I couldn't be more happy. By my calculations, we broke even on our system in 5 years instead of the 9 years I had expected. It is so nice to have a reasonable electric bill when everyone around me is wondering how they are going to pay for their bills. After Icemageddon, we have been concerned about power outages. We don't feel we can depend on the grid. 15 years ago a good battery backup was not an option, but now we are looking to get one. I am hoping that Texas Solar Power Company will be able to install one for us.

Top Notch - Start to Finish!

Installation was super-fast and professional. We ran into a problem with the overall electrical hookup (that I accidentally created), by me having a generator installed the same time as the solar system, without thinking to tell either company first. Don't do that. ;-) Texas Solar really impressed me with how they took charge of the situation, keeping me informed the whole way. Every one of their staff I spoke with was knowledgeable, professional, and friendly. I couldn't recommend them more.

I would Not use or recommend them

I started my search for a solar panel and battery company in August. I worked with different companies and decided to use Texas Solar Power Company in College Station. I worked with Joel which he was very good to work with. He took the time to explain and work with me on the details and information. Once the final details and price was agreed upon, I was sent a contract to sign. That is where things started to go sideways. The contract is not with Texas Solar Power Systems (TSPS), it was with TriSMART Solar (TS) in Houston. When I questioned that, I was informed that the installation would be by TS. As I continued to ask questions, TS would also be the company that would warrant the solar system, not TSPS. I was told that TSPS would be the contact but again TS would be the company doing the actual work and providing the guarantee. After we worked through this and I was comfortable with it, a contract was signed. I had an inspection at the house. After that there was no contact with me for more than 2 weeks. I called Joel several times with no response. I also left messages with TS. At no time was I able to speak direct to anyone at TSPS or TS, I could only leave messages and received NO return calls. Finally, I received a call after approximately 2 weeks and was told by Joel there was an issue with connecting my back up generator. It took 2 weeks before I got a response back on the generator issue. From 10/3/22 to 11/7/22 I had left several messages with Joel at TS and TSPS and never had a call back from either to find out what was going on. On 11/7 I did get a text response from Joel that he had been tied up with personal issues. After that text exchange, I never heard back from either TSPS or TS or Joel. It's now 12/10/22 and no one has contacted me on the installation. As a summary - The sales part was great, equipment quoted was good, after contract everything fell apart. SO since no one will return calls from TS or TSPS, I can only imagine how the warranty over 25 years would go since they don't answer their phones or return calls. I would definitely not recommend either company.

In my experience - very unprofessional / unethical

When I had a system installed approximately 12 years ago, this company sub contracted a 3rd party who was a personal friend of their owner to build a patio for the solar panels to be installed on. Their representative represented in writing to me that the patio would not leak and would be professionally built. I discovered after the work had been completed and the system installed that the patio did leak in multiple places and was not built at an angle to allow runoff. This was causing damage to my home. I attempted to get their company to resolve the issue and tried to work with them to have it taken care of. When it became clear to them that it would be costly to resolve the issue they told me they would not do anything to resolve the issue. I was forced at that point to go through an attorney and file a lawsuit in order to get the problem resolved. With documented proof of the representations their installation manager made to me my lawyer obtained a settlement from Texas Solar. When I purchased the solar system, I was also told that they would service the system and honor the warranties. Yesterday I discovered that my electric bill had gone up significantly. I called Texas Solar to ask them how I could determine if the system was functioning. They put another person on the phone, a technician. I tried to explain again. They told me at that time they were no longer servicing my area and I would need to get another technician. I said ok would you please send me the paperwork on my system so I can provide it to another technician. Then their owner, Joe Garcia jumped on the phone and said "I'm going to put a stop to this." I said what do you mean at no time have I been rude or disrespectful to your employee and had only asked how I could determine if the system was on and get a copy of my paperwork. He then said didn't you sue me. I said yes because your company made misrepresentations and tried to take advantage of me. He then said would you help someone who sued you. As I said I would at least act professionally and be honest,he hung up the telephone. In my personal opinion this company isn't trustworthy and shows a lack of ethics, integrity and professionalism. I certainly would discourage anyone from using this company after the way they treated me as a customer. I will use a company that is capable of being professional and honest with customers in the future.

In 2012 we selected Texas Solar Power Company (TSPC) to install a 10,200 watt roof mounted Grid tied solar system at our Hill Country residence. Our decision was based based on working for many years in a similar technical field, carefully reviewing their proposal, and a careful review of a local commercial installation. In 2015 TSPC added additional Solar Panels to our system to increase our system size by 3,780 watts. Based on a return on investment (ROI) averaging more than 6% each year, in March of 2019 once again we selected TSPC to increase our Solar system size by adding 4,720 watts. Their personnel are very competent and and very accommodating. It has been a pleasure working with TSPC.

6.8K Residential Solar System

After conducting my own research on the benefits of going solar, then getting more in depth information from several installers in the Austin area, I quickly realized all the benefits of going solar would heavily depend on the company my wife and I chose for our installation. When Texas Solar Power Company came out to do the site assessment on our house, they were very honest and thorough and provided more than one solution to meet our specific needs. Texas Solar Power Co was the only company that offered other energy efficiency upgrades to first lower our home's consumption which lowered our bill roughly $40 per month. By doing that we did not need as large of a solar system to offset our bill which in turn lowered the cost of the solar system itself. Texas Solar Power Co was the only proposal that had a 6.8K system being capable of offsetting our consumption. The combination of energy efficiency upgrades and smaller system was less than the larger systems others were proposing which was a huge plus. Also, in order to make the larger systems others proposed work properly, meaning no shade interference in our case, we would have had to cut one of our shade trees. That is not an option my wife wanted to explore! Texas Solar Power Co took the extra time to explore and offer more than one solution to us to ensure we were being presented with the best possible options to meet our specific needs. By doing that they not only met, but far exceeded our expectations. Once my wife and I sat down to compare all the proposals side by side, tt was a became a very simple decision to choose them as our solar company. The other thing that made them stand out from the rest is the fact they've been doing solar longer than any other company in Texas. When a company says they're equpiment has a 25 year warranty, it means a lot if the company offering it has been in business long enough to back up their claim. From start to finish the entire process was very easy and seemless. The master electrician, Jeremy, even handled our HOA paperwork for us and everything which seems like a little thing, but other companies wanted my wife and I to get their approval. The Texas Solar staff was always prompt, on time, and delivered on their promises. We're more than happy we chose Texas Solar Power Company as our solar provider. I would absolutely recommend these guys to anyone looking to go solar.

I had a question on my current solar system and wanted an estimate on repair or service. After taking with Derek and Colby, they were able to help me out over the phone. They shared their years of solar experience and knowledge without cost to me. The least I can do is a leave an excellent review. Although I hope I don't need them in the future, they will be the first ones I call.

Great sales staff

Had a 6k system installed. It took a little longer than I hoped but Texas solar is in high demand. It s not a franchise fly by night company.

Installed 28 solar panels in Feb. Proposals from sales guy Jay were detailed and had options, specifically concerning using microinverters vs one central inverter. Decided on the microinverters. Jay was very knowledgeable plus.patient with my questions. Had been considering solar panels for years, but finally the combination of major panel price drop, Austin Energy Rebate, Federal credit, plus rising electric bill, resulted in a payback of 5 - 7 years. Installation crew was professional. Only problem was that Austin Energy could not get the billing/credit correct on the initial bill, but that is now corrected and everything is working well. I highly recommend Texas Solar Power - been abound for a long time, professional staff, and good price.

Top notch outfit, always professional and courteous, on time and accurate!

This company is fantastic! They were very professional, extremely knowledgeable, and great to work with.

I have recommended this company to my friends and neighbors. I have heard nothing but positive reports back from them. I would not hesitate to recommend this company to anyone.

Installation delays due to equipment supply shortage. Still waiting on manual, maintenance and warranty info... Very pleased with my selected company and will gladly recommend them to use for future installations.

I am installing my 3rd 3.1 kW system this month for a total of 9.3 kW system

Excellent, professional job.

Great folks to work with. If you are in a position to install solar, you have a moral duty to do so. There is virtually nothing you can do that is more effective in saving our planet than installing solar. AND at worst you break even in the long run. You may actually profit from doing so.