Texas Solar Outfitters

I purchased 13 solar panels which were installed late July of last year (2019). The system functioned well, but several items were not taken care of as promised. One of the two main issues were having them trim some trees that caused shade over the panels. One gentlemen by the last name Thomas came to my house to evaluate the trimming and said he had "some guys" that would come out to take care of it. Well, it's been over a year and they never came. Needless to say, I went ahead and paid out of pocket to have those trees trimmed. The second (and main) issue I am having now, or should I say, have been having for over six months, is that two of my panels are not registering power production. I have reached out repeatedly over the phone all summer, and conveniently, their phone lines are never answered and/or their voicemail is full and unable to take messages. I finally got in touch with one employee (Melissa) in late July who was very empathetic to my situation and she supposedly spoke with someone on the team but no one has ever bothered to return my call to send out a technician to evaluate the faulty panels. The most frustrating thing about this experience with Texas Solar Outfitters is the lack of accountability and customer service. I am a citizen trying to do my part to help my environment only to be meet with what seems to be a scrupulous company veiled as a righteous environmental advocate. Beware of this last business practice of theirs. BEFORE they even turn on your system, you have to sign a document that states that ALL work was completed to your satisfaction. The quandary is how do you know all work is fully functional? I should have seen this coming. And yes, I have filed the pertinent complaint with the BBB. I will update as necessary.

Had a 5 KW system consisting of 15 LG solar panels and SolarEdge inverter installed in Oct 2019. Texas Solar Outfitters was very good to work with. Of 5 proposals obtained, TSO provided the best proposed configuration and price. The sales person and technical people were very responsive to my many questions, including when I wanted to add: another panel, a higher capacity inverter, and electric vehicle (EV) charge capability. System is working great. We currently use approximate 6,000 KWH per year, and based on the system performance for the first eight months (over 5,000 KWH), I will have power available to cover much of the charging of a plug in Hybrid vehicle. The system monitoring via an ethernet link provides very comprehensive information on system and individual solar panel performance, from time of day to yearly.

Texas Solar Outfitters came up with a nice layout and options for us to reach close to 100% solar coverage of our power use. The installers were very nice folks and know there stuff. Thanks Texas Solar for helping us contribute to

TSO installed my 16 kW system back in 2015. After commissioning modifications, other than one blown fuse and an SMA inverter communication card failure (all warranty work), the system has performed carefree. I am very pleased with my investment and the savings from grid power. However, several weeks ago, I noticed a significant drop in production. I called TSO and spoke with Kyle. TSO was here within days to do initial troubleshooting. After consulting with SMA about possible inverter issues, TSO sent their lead electrician, Steve, to do a more robust instruction of the wiring between the panels and the inverters. In between rain events last Friday, Steve and crew identified the issue on the roof - a connector had been pulled out by something chewing on the wire, thus taking 10 panels out of production. Weather kept them for doing the repair that day, but he was back Monday morning and got the system back up to full power. Appreciate Kyle sticking with me on this to get to a resolution and for Steve systematically going through the wiring to identify and repair the system in a timely manner. Thanks!

We sent a query to Texas Solar Outfitters at the end of October 2017 and had our 26 residential panels from SunPower installed and running by the start of March 2018. The entire process was smooth and easy from picking out the right design to getting all the approvals completed. The team (represented by Chris Walker and Kyle Story) was transparent and honest and extremely knowledgeable. They were able to give a timeline of when each step of the project would be completed and met every milestone on time. After the system was running, they followed up to make sure I had what I needed for my rebates and taxes, which gives me confidence that they will also back their warranty if anything ever goes wrong.

I added my solar panels to my barn roof which have preformed very well. I have gone thru a hurricane, 2 floods and a tornado with no damage or loss of productions. Strangely my brother has installed a field many times larger than I did and after his exhaustive search, he came to the same conclusion Texas Solar Outfitters was the best company to deal with. I can always reach by phone and production reports are always available on line.

I've had my 360 solar panels for over a year now and they have performed 7% better than projected by TSO. Therefore, I am a happy camper.

My family and I had a wonderful experience working with Texas Solar Outfitters on our 2018 solar install. Chris Walker was on company rep/sales person, he illustrated great knowledge of the various products, while showing extreme care for customer questions. This install went very well and all of the items went as planned true to schedule. I give Chris and his crew 5 STARS.

I selected Texas Solar Outfitters for a couple of reasons: I had read reports and reviews about them, and their location is not far from my home. I stopped by their offices one afternoon to inquire about a solar array solution for my home. Five (5) weeks to the day following our first meeting, we activated a dual array solution with 18.6kW capacity using SunPower Equinox panels. My wife and I could not be more pleased with the experience. The sales team was very professional and quite capable. The installation team was prompt, respectful, and easy to work with. The back office team made the transition from our legacy REP to the new REP easy and seamless for my wife and me. The system has been producing results for us that are consistent with the assumptions I used to evaluate the return on investment.

We have wanted solar panels for 10 years and have waited for the right opportunity and better pricing. Cal and Texas Solar Outfitters made the process of installing 33 panels on our new home easy. Cal is down to earth, straight forward and very easy to communicate with. He is the owner and is super customer service oriented. He will show you the shop, explain the process, provide information on rebates and be readily available if there are any questions or concerns. His shop is centrally located on Shepherd between Memorial and Washington. I could not be any happier that I am using solar to power my house!

My experience with Texas Solar Outfitters was positive from project start to finish. Marshall and Amanda made the process effortless from design to switching to a local net metering provider. As a new person exploring solar, Marshall patiently answered all my questions on options. No hard sell tactics, just clear answers and great financial feedback. I was extremely pleased with the openness of the entire team to answer questions posed along the way. TSO is a company that puts customer service first and definitely one that I will recommend to others.

1) Initial quote/proposal was via Google Maps and solely over the phone. The initial design did not take into account the actual site considerations (i.e. young trees that will eventually grow considerably, etc.). Was going to go with another outfit, but they decided to change their business model to commercial only in the Houston area. 2) TSO "hired" Marshall from the "other" outfit. His proposal was more "accurate" and he was much more attuned to my/our needs. We went with TSO solely b/c Marshall went there. 3) Installation: Took several days (longer than expected) because the crew(s) were working on other projects. Not a problem for us, but may be for others. No problems with city inspections. Crew(s) were professional and seemingly very competent. 4) Electrical production (predicted vs. actual). So far, better than predicted. Less than 1 years production, but the numbers seem to be meeting (if not bettering) predicted estimates of proposal.

Cal and the people at Texas Solar Outfitters were outstanding. Cal explained everything to us and made sure we had the right system for us. He really shines when working with the local power companies and made sure we were getting credit for the extra power we were generating. I called a few others and they just hired a contractor or never responded. These guys have their own warehouse and equipment. This is what they do. They are not electricians putting in solar power. Hire these professionals for your project.

I thought I would give you and TSO some good news. Our system was installed in December 2015. Our January-Feburary bill was $15. Better than that, our February-March bill was $1.95!! We have Green Mountain Energy. It took us to the end of December to finalize Renewal Rewards program. They buy the power at the same rate as we pay for it. So, whenever we are not using power, they buy what we do not use. We have had great weather these the past couple of months and we have not needed much power. It has been fun watching the power increase as the sun intensity increases. John Miggins was a great sales man. He is truly interested in solar power and it showed in his readiness to answer our questions and to get the installation done. We are quite happy with the system.

This is a short review of my experience with Texas Solar Outfitters (TSO) and my journey to solar energy. Three years ago I was inspired by Elon Musk's dedication to clean energy and his efforts to manufacture a desirable electric car. As a result, I decided to start my investigation into solar power. As someone who is retired, I wanted to migrate to a reasonable, cost predictable energy source for my house. In addition, I thought, how cool would it be to be "fossil fuel free" - ironic as I made my career with "big oil". I began my engagement with TSO three years ago, with Cal Morton coming out to give me an overview of the system, cost, and generation options. The good news was my house was a great candidate for a solar system. The bad news was that my roof was almost 15 years old. I decided that it made no sense to install a new solar system only to have to take it off a few years later. So I made the decision to install a new roof and delayed the system installation a year. Roofs are expensive! The following year I got back in touch with Cal and we proceeded to spec out a system. My goal was to have a system big enough to cover most of my energy needs and provide the energy for future electric vehicles. I decided to go "deep" and cover the south facing roof with panels. After signing the initial contract, due travel, order time, and schedule delays, installation began about four months later. I was impressed with the design and engineering work, which was comprehensive and detailed (although there was one significant item missed. On installation day Cal's team showed up bright and early to begin the two day effort. The following is a summary of what went right, wrong, and what I would do different. Although the text of "what went wrong" takes up most of the review, I want to share this to help future buyers with their installations. Overall, it has been a good experience and I would recommend TSO to prospective customers. What went right: Prompt and polite installation staff Cleaned up after their work. Quick installation Good hand over to CenterPoint Willingness to assist with problems and issues What didn't go so well: First let me say, that mistakes happen in life and sometimes "who is at fault" is not clear or is shared between the customer and installer. So I think that it is more important how a vendor recovers from a mistake, than if one is made. In this respect, TSO did a good job of responding and addressing all the issues. I have put some detail around each issue to help future customers. Panel Placement & Cosmetics Panel placement on the room was different from the reviewed engineering drawings. The design called for the panels to be placed in a continuous rectangle - but crew put gaps to accommodate vent pipes in the roof. This had no functional impact but was a bit disappointing. There had been a miscommunication between the design and install teams. Bottom line - if having vent pipes interrupt the panel placement, you should get them adjusted prior to installation. To achieve a great looking system, the goal was to have all the mounting hardware in black. Unfortunately, one of the splicing bars was silver and a couple end-caps were missing. This took a second visit to correct. Electrical Provider Activation After installation, Cal recommend a solar buy back program from Reliant Electric that could be used with the now generating solar system. To connect up the to the grid a "DRG" agreement between the homeowner and CenterPoint (grid provider) is required. This outlines each parties responsibilities and obligations. This was done quickly, with Cal's help, and the system went online producing energy within a week of installation. I then signed up with Reliant Energy for their "solar buyback" plan and then left the country for two months. While gone, I was able to remotely monitor the system and saw a significant reduction in my bill. However, it wasn't until I returned home, that I thought I should be seeing a much smaller bill given the size of my solar system. After some discussion with Reliant, I discovered they require a second "DRG" agreement before they will begin any credit for energy put back on the grid. As a result for several months, although my bill was lower, I was not getting the credit I expected. Cal helped me identify the issue and with some "wrangling" with Reliant, everything got straightened out. So far during the winter months, I have been running a credit balance with them. Yeah! Just remember to check your first / second bill closely to ensure you are being billed correctly. Breaker Box Cleanup As part of my installation, we specified the installation of the "Ted Pro Home Energy Monitor" system which would allow me to see real time my electrical usage and generation. With this system you can monitor both overall and specific targeted device electrical consumption (e.g. air conditioning). This system was installed with connections to the main breaker box. A few months after installation, I needed to turn some breakers off. I could hardly open the breaker panel door. It turns out that the electricians had done a poor job with the wire management and installation, resulting in some panel miss-alignment. Given this is the heart of my electrical wiring, I was quite unhappy with this. I contact Cal and after a few weeks of scheduling mis-fires, he was able to get a qualified electrical to come out and straighten things up. My learning is to inspect every aspect of the system before signing off. CenterPoint Connecting Sizing The most significant issue was that the engineering design failed to catch that the existing connection from the main breaker box to the CenterPoint junction box was undersized for the new application. Although the system could be activated after installation, the addition of two additional 240V circuits in the garage (future electric cars) could not be activated. When the house was constructed (yr.2000), the builder had put in a "minimum spec" aluminum cable to the CenterPoint junction box. The additional load of the 240v outlets exceeded it's average rating. This resulted in a long discussion and search for an electrical contractor to trench and lay new cable to the junction box. Cal was very helpful and found a local electrical contractor that would retrench and install the cable. This required two days and a disconnection / reconnection order with CenterPoint. In addition, the areas of the yard where the trenching was done required new sod the be laid. The learning was to be sure your contractor inspects all aspects of your electrical system before signing off on the engineering. Now that the system is fully operational, it has been great getting "free" electricity. The system to date has been trouble and maintenance free. Purchasing a solar system system is a long term investment, but one that provides a lot of personal satisfaction, good for the environment and will save you money over time. If you are purchasing a new home or have one under construction, solar should be part of your plan. I also believe that electric cars will be the answer for the majority of urban drivers. Bloomberg News has just recently written an opinion article where they predict another "oil crash" in part due to the conversion to electric transportation. This article can be viewed at: http://www.bloomberg.com/news/audio/2016-02-26/bloomberg-advantage-electric-cars-to-take-off-within-10-years . I believe renewable energy such as solar will continue to help make the USA self-sustaining for it's energy needs and contribute to better environment. All the best to Cal and his team at Texas Solar Outfitters.

Texas Solar Outfitters were recommended to us by our builder. From the initial call to post installation we have been very satisfied. Not only were all my questions answered, but they went even further to email articles they thought I might be interested in (even after installation). Their proposal was conservative and realistic in terms of cost and savings which I appreciated. The process was explained very clearly so there were no surprises or confusion. It has been a very easy process from a customers perspective. Would most certainly recommend to others.

Had been thinking about solar for years. After a meeting with a rep from another company that sent me a "cold" email, and receiving pressure to sign up "that day," I decided to give Texas Solar Outfitters a call. I've seen their office for years (a good sign), and they advertise on Houston's NPR station (to me, another good sign). A call to Marshall Harkins resulted in a quick rough mock up of a design, and some basic information about the benefits of going solar. There was no pressure, and we continued our conversation over the next few months. Everything was handled incredibly professionally. Once I decided to move forward, it really only took about a month from signing the contract to completion of installation. TSO handled all the permitting and HOA permissions. They were always here when they said, early to meet inspectors, and everything was explained very clearly and in a way that laymen can understand. Today I had the pleasure of watching my electric meter run BACKWARDS for the second day in a row. Thank you Texas Solar Outfitters. It's good to know you're part of the community, and I can reach you when I need to.

If you have ever thought about getting a solar system for your home or business, stop thinking and go do it. Be sure to call the people at Texas Solar Outfitters. Talk to Cal Morton. He'll give you all the information you need to make the right decision for your home needs. Everything was done to a high professional standard including assistance in acquiring the best solar buy back program. Their workmanship was first rate and i have gotten rave reviews from all who have seen our home after the panels were installed. If I had a question, the staff at Texas Solar Outfitters were happy to give me as much information as i needed. I would recommend Texas Solar Outfitters to friends and family and can't thank them enough for getting my home hooked up to the Sun!

I started discussing the solar installation with Marshall Harkins and after collecting the basic information on my house location and providing him with the average electrical bill over 12 months, we finalized on a proposal for a 22 panel system that should produce 108% of my energy needs for the year. The proposal included very detailed specs for the solar panels and inverter. I'm was already a low energy user and that included charging my wife's Chevy Volt. I have a 3 bedroom house and I use ~11,000 kWh of electricity a year. This is why I was able to have a system installed that has the potential to cover 108% of my energy needs with a Solar Buyback plan from Entergy. After paying a down payment, the installer came out and looked at my south facing roof and made measurements. They also looked at my attic and I gave them my opinion on how I would run the electrical conduits thru the attic and to my garage. It took a few weeks to get the plans finished. The plans were submitted to the HOA to sign off on. With the HOA signing off, the company got permits from the city for installation of the system. I also received an Interconnection agreement from Entergy that I had to sign off on since the solar system will be pushing power to the grid when I'm not using it. Because of bad weather, the installers came one day and installed the roof mounts and after the bad weather passed, they installed the panels while running the electrical conduits in the attic to the garage. The installation took two days to complete and was exactly how I wanted. The installers installed the Wifi antenna on the Inverter so that we could monitor the system online. Marshall gave me a binder with all the material you could ever want on the system for my records and we activated the system. Entergy came and inspected the system and approved it while changing out the old meter with a new digital meter. January was the first full month that the system has been up and running and I generated over 940 kwh. January was a rainy month and February is looking to generate more than 1,100 kwh. It's a lot of fun to see how much electricity your system is producing and you can even monitor it from an app on your smart phone! My thanks to Amanda, Marshall and the installers from Texas Solar Outfitters who installed a system for me that allows me to produce my own energy.

I'm very pleased with my system and with TSO's service. There was only one day's delay on their side; they had a big project ahead of me. Walker and Amanda were helpful and patient with my ignorance. I was impressed by the precision of the installation crew. Way to go, TSO!

We are very pleased and excited to join the solar family through the TSO installation. Ours was completed on 12/15/2015, 2 months after signing a contract. We did extensive research for other Houston providers, and interviewed two other companies. TSO was the most informed, thorough and transparent than the others. John Miggins was able to visit us twice before signing and then twice after the contract. This gave us confidence in the attention to our needs. The design, ACC approval, city permitting, installation and commissioning were flawless, mostly thanks to Amanda Simmons. Our experience and timeline parallels those of the previous customer's post on 10/02/2015. We have 24 x 275 W Sunedison panels and the SolarEdge 7.6 kW inverter (room to grow). So far, over 15 mostly cloudy and rainy days we have produced 170 kWh, and hoping for more during the sunny days (like 29 kWh on 12/28). We highly recommend TSO to all our friends. Regards, Andreas Matzakos

Installed the following: PV Panels: 24 x REC Solar, Model: REC275TP Inverters: 1 x SolarEdge Technologies, Model: SE6000 (240V) First of all, I wanted to say that I was able to take advantage of the offer on Angie's List for $1,000 for a $2,000 Credit Toward a Solar Panel Installation since I was getting a 6.6 kW system installed. A very nice coupon! I started discussing the solar installation with Cal Morton in early August. After collecting the basic information on my house location and providing him with the last 12 months of my electricity use he sent back a proposal for a 21 panel system that should produce 111% of my energy needs for the year. The proposal he sent back was not a 1 pager, it was 14 pages plus 4 pages on the specs for the solar panels and inverter, very detailed! I told him that I was interested in rounding out the system to 24 panels (3 rows of 8) knowing that the solar panels do degrade over time (they provide that math upfront too). He agreed and quickly turned around and provided me with a proposal for 24 panels that was estimated to produce 129% of my energy needs for the year. I must add the disclaimer that I'm already a very low user of energy. I have a 4 bedroom house and I only used ~7,500 kWh of electricity in the past year. This is why I'm able to have a system installed that has the potential to cover 100% of my energy needs with a Solar Buyback plan from the retail utility company. After providing a down payment, a couple of their folks came over and made measurements and looked in my attic so that they could get the numbers needed for detailed plans. It took a few weeks to get the plans finished. After that, the plans were provided to the HOA to sign off on. The HOA was very impressed with the thorough information provided by company. With the HOA signing off, the company got permits from the city for installation of the system. I also received an Interconnection agreement from CenterPoint Energy that I had to sign off on since the solar system will be pushing power to the grid when I'm not using it. The installation occurred on a Friday, the crew of 7 worked hard all day. On Monday a foreman with the company came out to install a Wifi antenna on the Inverter so that both they and I could monitor the system online. There is a home station that is directly connected to the modem in my house that receives the wireless signal from the inverter. On Tuesday CenterPoint came out and inspected the system and approved it. Cal met me at lunchtime with a nice binder with all the material you could ever want on the system for my records and we activated the system. This is only the third full day that I've had the system and it's produced from 26.5 to 31 kWh a day. It's a lot of fun to see how much electricity your system is producing and you can even monitor it from an app on your smart phone! From my initial discussion with Cal, to the actual functioning system, it was just under 2 months. A lot of things have to happen in that time, I've hit all the major ones above, so you have to be patient with the installation of a system like this. My thanks to all of the folks from Texas Solar Outfitters who installed a system for me that allows me to produce my own energy without any pollution to the environment!

We were very happy with our solar installment by the Texas Soalr outfitters. They installed the panel on time and were very professionall and very informative about everything and explained how the whole system works. Answered all our questions. We are already seeing good results with our electricity bills.

Walker, Amanda and the rest of the Texas Solar Outfitters team were a pleasure to work with. Came up with a design to meet our needs and budget that we can easily add to. Permitting process was smooth sailing for us since TSO did all the work. Installation crew were exceptionally polite and thoughtful. Final inspection and handover was a breeze. We're enjoying the sunny days and reduced electricity bills.

I had a great experience from start to finish with these guys. Very knowledgeable from start to finish and they treated me like I was their only client. Very personalized service. Thanks!!

They installed some solar panels at my home and we're already seeing a difference in our bill. Great service experience, would recommend to anyone.

Texas Solar Outfitters installed our solar panels on our house last March. 26 Panels. We were very satisfied with the entire process. They gave us a recommendation of the size and arrangement of the array. The guys did a great job, did the work on schedule. The panels have been producing just as planned. Cal Morton and his team did an excellent job & I would highly recommend their organization.

This company treated me as though I knew everything there was to know about solar energy. In fact, I knew nothing. Management and installers where very helpful and respected my property as if it was their own. Work was done in a timely manner, all of the inspections/permits & codes were taken care of by Texas Solar Installers. Even though our home was located across town, they responded as if they were next door. Quality workmanship was a requirement and the personnel maintained the quality workmanship and provided only quality materials and components. I would hire this company without hesitation for the next solar project. The staff was quick to inform me of the correct decisions regarding "too much" electrical generation vs efficiency, as well as assisted me in selecting the best service provider to assist in the buying of any access kw the system generated.

Great service and pleased with install.

Texas Solar Outfitters (TSO) is a technically sophisticated, mechanically capable company of the highest business integrity. We are particularly pleased with the system they helped us design and build. They are certainly one of the best companies that we worked with when building our new home. We dealt with several other solar companies and unfortunately their numbers were soft, at best, their designs and customer support were disappointing. TSO helped us understand solar economic incentives, and they worked with us and Kyocera, to design a 26 panel system with inverters in the panels. After the installation was complete, they continued to support our system utilization. They have also helped us monitor in real-time and optimize our panels’ performance. We couldn’t be happier with the installation or its performance. We have recommended TSO to several of our friends and they are as happy with them as we are.

Our overall experience was wonderful. They handled everything from initial visit, proposal, engineering, permitting, installation and startup. Cal Morton was a joy to work with: very responsive, knew the technology (I checked), and helped correct the few minor issues that cropped up. The entire process was really very painless! Cal spent quality time with me during the final startup. His explanations were very good. The system is completely automatic and a joy to monitor the iPhone app and/or website. During the first month of operation our electric bill was 25-30% lower! It's so nice to see such a cost effective way to reduce cost and help with the environment. My wife and are very pleased. Great work Texas Solar Outfitters!

Our situation was a special challenge for any solar installer. We wanted the panels installed on a workshop located 145 feet from our home. In addition, we were one of the first members of our electrical co-op to "go solar" which brought with it special challenges. TSO provided exactly what was promised. Their installers and electricians were professional and stayed on schedule. In addition, TSO stayed involved from start to finish, including working with our co-op to provide all of the documentation that they required. We are very pleased with TSO and the service they provided.

Great job - no hassles everything works as promised

The process was relatively painless. Communication was professional and respectful. Very 21st century company. The answers to our questions were realistic. TSO handled the permits and design. The planning was thorough, the documentation is easy to follow. The installation crews (electrical and panel) were very professional and informative. The installation went smoothly and was completed in a day. The system passed inspection the first time.

Nothing short of a positive experience from a professional solar installer. The first contact with Walker Fair was what I would expect from an experienced company in the business. As I moved through each step in the process they stayed in contact and provided a reasonable time frame to complete our 5.2 KW system. I had taken many solar courses through SEI and new the professional credentials of Texas Solar Outfitters put them above and beyond the competition. We look forward to adding another 5KW solar pergola in the coming years. Thanks for your help!

Outstanding responsiveness and customer service and support. Painless process

Working with solar outfitters has been a dream. This was the very easiest part of building the house. The sales rep was on top of everything and the techs were courteous and extremely well trained. I had total confidence in them from start to finish.

Texas Solar Outfitters did a great job installing our 32-panel home PV system. I'd use them again and recommend their work.

They installed a 26 panel solar system on my roof - took them just a few days. The system was just as advertised and is working perfectly. The system was explained clearly and they answered all my questions. The more I have learned about solar systems the happier I am with mine. I got quality panels and inverters (REC and Enphase), the roof looks great and the inspection and connection agreement went smoothly. Couldn't have been a better install.

Texas Solar Outfitters did and excellent job of installing our system. I am a contractor, and I was impressed by their work: they were courteous,clean, neat and timely. Our crew paid close attention to details to make the installation really clean. They handled all permitting and inspections. The hand-over was smooth.

7 Kw solar system installed. The whole process was really smooth and only had people working at my property for 2 days.

I chose the LG panels and the Enphase inverters because I wanted to be able to monitor the output of each panel. TSO did a fine job of the installation. We had a weather delay at one point but other than that they showed up when they said they would and did a very professional job. I was adamant about not running exposed wiring and they managed to accommodate me with some extra effort. One thing I highly recommend is running a full network cable to your home router. Those power line network adapters are pretty close to useless. Once I ran the network cable all the communication problems went away. If you can't run your own cable have TSO put it in their bid for your installation. So far (only 7 months) the system is performing pretty close to the per month averages that TSO supplied during the sales process. April beat the average and March was lower. That is why they are called averages. Getting and electric bill for $19 in April was fun. I have learned one thing that prospective buyers need to be very aware of - shadows on even a small part of a panel just clobber the output. My neighbor two houses away has a magnificent, giant pine tree. In February when the sun is setting one of the limbs from his tree shade about half of one of my panels and the output of the panel drops like a rock. It is a shame that I am going to have to cut that tree down one night :) Partly cloudy days are a much bigger problem than I anticipated. All in all I would do the deal again and would use TSO as the vendor.

Had a trouble-free, professional installation. System is running well. I specified American-made panels, and was accommodated with no problems.

Texas Solar Outfitters where fantastic! They are professional, well organized, prompt, and very thorough. It was a great experience and Walker Fair really stays on top of the project and makes sure everything goes smoothly. We are very pleased with the product and the install.

Texas Solar Panels provided efficient, reliable installation service. They performed thorough evaluation of my roof design, and quickly designed a system. Installation was performed with minimal hassle. Cal Morton is my primary contact and he is a pleasure to work with.

The whole process was extremely pleasant from start to finish (except perhaps for writing the checks). They work to earn your business and that is so great! I did plenty of research before investing in solar. The salesperson I spoke with was very knowledgeable and helpful. He went out of his way to answer my questions and provide me with information. Calls were return promptly and everyone involved in the process could not have been more courteous. (I even got good advice on growing my tomato plants from one of the installers.) I was involved in planning where the conduit and electrical boxes would go and it looks good. The inspectors and everyone involved showed up when they said they would. When completed I was given a very well organized book with a lot of good information on my system. My system has only been running only a few days and I am still learning about it. I have not gone online yet to see all there is to see. All said and done Texas Solar Outfitters exceeded expectations.

All staff we encountered were great. There are actually live people answering the phone! If you do have to leave a voicemail (rare) you are usually called back within an hour or two. Walker was so patient and really too as much time as we needed and answered our hundreds of questions as we made our decision between a ground or roof mount. He also made great informed recommendations which met our needs and our budget. There were no surprises and the price was as expected. The installers showed up and worked. We had our system installed in much less time than we thought it would take. The after care has been great as well. They still answer the phone and questions even after they have your money. The entire process has been great. We will definitely use this company again when we expand the system.

TSO worked with us at the high school to implement a great installation. Attempting to install this amongst all of the bureaucracy that comes with a public institution provided quite a challenge, but TSO (and especially Cal Morton) were incredibly professional and patient in navigating through all of these hurdles.

A very pleasant experience from start to end. Texas Solar Outfitters was exceptional at procuring the required permits and inspections (City of Pearland, TX Windstorm, HOA, T&D). We opted for the US made PV panels from a US company and Cal was very accommodating in changing the project to meet our desires. The installation crew was large enough to get the job done quickly.

The installers were very professional and courteous.