TayCo Electric

Thorough, experienced, prompt, professional installation

I am an technical professional and had plenty of questions that they were great at answering when I was making my decision on installers . Its been about a year and I have had great setup, follow-up, continual support and response. Installation happened as scheduled. Crew encountered unplanned obstacles and solved them as they went along. Since installation, I have had superior support to get the rebates, information and support. Later, when other projects contractor re-wired the electrical box, TayCo noticed the changes in recording and came out the same week to investigate and repair...beyond normal expectations in service and support. I highly recommend using TayCo Electric for Solar installation.

9.6KW system and electric vehicle charger, 107% offset to date!

Today marks 4 months since my 9.6 kWh solar array was powered on. I love the system! I received 11 different quotes from 9 different companies and did a lot of homework. Joe Jensen at TayCo Electric was a great educator. Not only did Joe talk to me about the big picture, he was able to go into fine detail about components and worked up a few scenarios on the fly with me to look at the offsets. Joe helped me pick a setup that would optimize my production, allow me room for growth, and gave me the best payback. I had 26 370 watt SunPower panels installed on my roof which was estimated to offset 94% of my electrical use. Four months in, I am very happy to say that it has covered 107% of my electrical use, even with increased charging of our electric vehicles. The system took two days to install and the installation crew was on time, polite and professional. The installation is clean, no conduit, all the wires were run through the attic and walls. Be careful and do your homework! There are many companies out there trying to just make money and take advantage of the uneducated. I assure you TayCo is not one of them. They are local to Charlotte and focus on the customer. Give Joe a call and tell him Andrew sent you, you will not be disappointed! Oh, I also had TayCo Electric install an Electric Car charger in my garage as well. Loving it too!

Five Stars in all areas

After many, many weeks of researching solar, I concluded that SunPower had the best panels/warranty in the industry and that TayCo Electric was the company I'd be doing business with. Joe, their Sales Director, was friendly and professional, even after I gave him the 3rd degree a few times on the pricing, financing, etc. He hung in there though, and got me exactly what I was after. Whitney, the Project Coordinator did everything she said she'd do, and walked me thru the entire process, from correcting some errors I made on the initial interconnection application with Duke Energy, to keeping me informed on every step of the installation. Edgar and his crew installed the system in no time flat, and left our home looking exactly the way we imagined. Do yourself a favor - if you live in their service area, give the folks at TayCo Electric a call.

My Solar plan and solution

A true partner, Taylor Electric provided the ultimate customer service and focus for my solar purchase and installation. Joe and Whitney from Tayco Electric are highly professional and provided excellent customer service. I highly recommend Tayco Electric and their team for your solar plan. ARC

Great Company & Excellent Team!!

I highly recommend working with Joe & Whitney at TayCo Electric. Very knowledgeable & professional team. They sell a great product, SunPower panels, one of the best in the industry at a level that you'll be hard pressed to find anywhere else. They went above & beyond everyone else I talked to during my research and then they delivered what they said they would. Great service at a great price!!

Epic and great communication.

Joe and Whitney’s team was great to work with took 40day from start to finish of the project now I’m making more then enough power best thing I did in 2019.

Best experience on Solar Project!

Tayco helped answered all our questions and helped us from day 1 to the last day of install. Joe oversaw our whole project and his local experience with our utility company helped tremendously. Whitney made sure all our paper work was in order and always kept us updated. You couldn't ask for a better team! Great product and a great company!

Tier 1 white glove service

This is a review of my experience with Tayco Electric. I choose Tayco based on a number items. One was that they are certified installers of SunPower Solar Systems. The second was when I actually called them the first time and spoke with Whitney. Between knowing the riggers of being SunPower certified and the wealth of information they had on solar panels and systems I knew I would be in good hands. Turns out good hands was an understatement. Everything was installed and handled like true professionals. From inspections to symmetry on the layout. They told what my production would be before we started and they were spot on. They told what this would look like when completed, they were spot on. I couldn’t be happier with the way they treated me as a customer. It’s the way it should be.

Great Solar

TayCo Electric is not only and outstanding electrical contractor but will provide highest efficiency and best warranty Residential Solar Power System available today in the USA....SunPower Home Solar. If you want the best....go with the best, TayCo Solar & SunPower

The right choice for your solar project

My experience with TayCo has been nothing but pleasant from the moment that I submitted my request for a quote on EnergySage. Joe Jensen worked with me through the site to provide quote updates as I was updating my requirements. After talking to multiple companies I went with TayCo because of (1) had the best price for a superior product, (2) provided the longest installation warranty (7 years) in the area and (3) Joe was very knowledgeable and up front so I felt in good hands. After deciding to go solar, Joe connected me with Whitney who was my project manager. She was absolutely fantastic in keeping me up to date on the project. There are lot of moving parts when you go solar and a lot of process that needs to be followed with the city, energy company, finance company etc. Whitney handled all of that and continued to stay in touch with me through the process. Due to some bad weather and other city delays it was a couple of months between deciding to go solar and having the panels installed but through the entire time Joe and Whitney were there and guiding me through. When it came to installation Edgar and his team were fantastic and treated my home with respect. We discussed multiple options in terms of driving the wires for the units through my home. Overall, I am very happy with everyone who interacted with me from TayCo. Honestly, the customer service and the service itself has been one of the best I ever had. So happy that there are small companies out there setting the bar high like this. I would absolutely recommend TayCo to anyone looking to go solar and my only regret is that I couldn't give these guys more business!

Reasons why to chose Tayco

I had my solar panels installed and completed by Tayco in Nov 2018. I am still smiling ear to ear here in March 2019. The whole process started with the Sales team of Joe Jensen and Whitney Smith. They possessed a professional attitude and a vast knowledge of not only the product they offered, but the pros and cons of why we should consider installing soar panels. They did not push their products as much as educate us on what was available and the cost balanced by the benefits. We were very impressed by them and chose them over three other companies that only seemed to be only in the business to make a sale! The paper work was handled by Whitney efficiently and caused little effort on by part which made me happy. The install team with Edgar running the show went with out a hitch and they installed in the planned time exactly how it had been planned during the sales process. The installers did a fantastic job. The only down side was that they are not professional photographers and the photos they took of my install did not due justice the neat and tidy install that the did for me. The app from the solar panels helps me see my panels production so that I can tell how I am doing on a daily, weekly, monthly and yearly basis. Joe has sent us emails showing that he is monitoring our progress as well which shows me that they care more about me being a customer than they have notched another sale. The Last reason for going solar is my power bills have been cut so far my over 70%. I have given Tayco permission to have anyone that is considering using them my phone number if they want my opinion on this company. Still smiling from ear to ear Chuck Young

Great Experience!

From the initial contact with TayCo our journey to solar was pleasure. We were given guidance on the best system to install, and how to obtain the appropriate rebates. Everyone we dealt with were informative, patient and wanting us to have a smooth transition through this process.

Excellent experience from start to finish

I've worked with my fair share of home contractors, and TayCo is far and away the best and most professional. My only concern going in was the relatively small number of solar installs they had completed compared to some of their competitors, but I honestly can't imagine the process being any easier or going any smoother than it did. They have a solid team, were very communicative, and delivered what they promised. My system is working well and looks great too. Highly recommend.

Excellent Product and Service

The Team at TayCo Electric are head and shoulders above the competition. I received 5 solar bids for our home and theirs was the best equipment at the best price. In addition, they were extremely helpful in receiving a solar rebate from Duke Energy in North Carolina although rebates are limited. The installation and service at every step of the way was excellent. The entire staff are knowledgeable, considerate and motivated.

Great Product, even Better Service!!

Solar Power for my residence... I compared 4 installation companies who used three different brands of systems. I felt SunPower was the brand system with the best technology for me. There was no doubt TayCo had the best customer service in the front end. I'm pleased to report the great customer service lasted throughout; even while applying for the Duke energy refund. Whitney was always available when I had questions and was willing to work with personal request for how my system should be spec'd.

GREAT COMPANY TO WORK WITH!!!

Whitney was great! Keeping us updated every step of the process. Edgar, project manager, was very friendly, knowledgeable, professional. The installation was done very efficiently and the panels look great!! Any issues we have run into, they have addressed & resolved very quickly. We would definitely recommend them!

Best solar company

Truly a great experience from the initial contact to installation has been one of the better experiences I have had with a contractor working on my home. Very honest assessment of how solar works for my specific situation. My system is working beyond my expectations and look forward to many years of saving money. TayCo Electric uses SunPower, they provide the best warranty for solar. If you are deciding to go solar you should check out TayCo Electric and there no pressure approach. First class company!

Excellent Solar company!

So glad I went with TayCo! Other companies seemed to try and pressure me into going solar while TayCo educated me and made me feel comfortable during the sales process. The support during and after the project was excellent. I would recommend them for your Solar!