ADT Solar (formerly Sunpro Solar)

Great company to work with.

ADT Solar has been in constant contact with me since I got this process started. My install was permitted and up on my roof much quicker than was mentioned when I signed up. This was unexpected, but in a great way. The installers came out and did everything quickly and efficiently. The only thing I am waiting on is to make it through the backlog of inspections to get permission to operate, but this is of no fault of ADT Solar. They have been great and I am super excited for the day I get to turn on my system and start generating my own power.

Sales person was very informative and professional. She explained every single step of the process of going solar.

Fast and Professional

My experience was fantastic. Jose Lopez was very thorough!

Excellent representative

Fantastic super speedy installation of a very large system

We had a very large 22KW system installed 55 panels we had a deadline that we had to meet because we were leaving out of town for everything to be done and completed within three weeks they met this deadline and did great within two weeks optimum service, our salesman Victor Elizondo did an excellent job coordinating everything, his sales manager Rene Vela did a fantastic job helping us get pricing financing and things the way we wanted. And system coordinator Carlos Pequeno did an excellent job getting all permits and paperwork together pushed AEP to get stuff done and the city of mission to get things accomplished all that fell together in optimum perfect coordination could not ask for anything better.

Kimbrel Residence

What a Beautiful job! Install crew got started at 8:00 AM and was completed by 11:00 AM. Looks Great. The Electrical Crew Martin and Terrance are great men, very professional and very knowledgeable. Thank you guys for all your hard work. Thank you for a job well done.

Installation

A very efficient crew of installers. Cleaned up area to perfection

Excellent installation. Clean and efficient and cleaned up all debris. Listened to my preferences and met them. Great job.

Service

I've only had my system for 2-3 weeks but I'm so proud to have made the switch to solar. I've already seen the fruits of it my next bill is so much lower than what I've been paying. The staff have answered all my question. And when I had problems they gave me answers to my questions on How to fix them. I've been so impressed with the manner of service is so excellent. I did my research on solar and who was the best to get it from, and I'm so glad Ive chosen adt solar. I'm looking for ward to a fruitful partnership. Thank u so much

Honest and awesome team!

We were very pleased with their customer service. Lisa Choi was our sales representative and she is really outstanding. It’s very unfortunate that we have decided to separate ways due to some reasons. Matt Triebel, a client advocate, is very honest and made sure that we are well aware. If in case anything happens and we would like to revisit things, we will definitely choose ADT Solar (Sunpro).

Amazing work!

My representative Eliza Garcia was amazing very professional , the whole process was a breeze , checked other companies and they did not compete, already referring friends and family!

Client Advocate: Matt Triebel

I am not sure where Matt is located, but he is the best. He was patient, kind, understanding, attentive, responsive, informative, and the list goes on. Not knowing a lot about solar panels and it being such a huge investment/purchase, I was quite overwhelmed by it all. Matt walked me through everything and clearly answered all of my questions. To be completely honest, I was freaking out and he truly put my mind at ease. I sincerely thank him for that. He also gained my respect as he always put my needs as a customer first and it wasn't just about making the sale. He treated me as a person first and foremost. He is quite the professional who is really good at his job. It was a pleasure working with him. It would be great if all client advocates were like him. :-) I truly only have good things to say about him.

So far so good

Julie was a fantastic sales representative. Her personal experience with the product made her highly knowledgeable and authentic. Julie walks the talk! She was able to answer all our questions and when there was something more complicated, she followed up right away with her supervisor or readily got back to us. She has remained accessible and is a joy to work with! We look forward to next steps in our process with her as our guide!

Great customer service and smooth transaction

Gabe did a outstanding job by educating us on how the system was going to work and how the payments were going to be for the next 20 years. I feel confident that he explained everything we needed to know, as when the team came to install they were professional and did the the best they could to leave the system looking clean. This made me recommend 2 of my neighbors as i trust Gabe and liked the worked quality that was performed at my house.

So far so good

Seamless process so far. Just had the install and from day one everything has gone great. Now waiting to see about city inspection and how long till we get permission to operate but no complaints at all. Only praise for SunPro

Install and hook-up

All went fantastic ! The team called ahead and was then on time in their arrival. The team was courteous and professional. The install went as scheduled and planned, and everything looks great.

Customer / Product

Jose Lopez at SunPro was simply outstanding in his product knowledge and friendly wholesome approach. He provided all the information we needed to decide on getting solar. I would highly recommend him to anyone looking at getting affordable and cost saving solar.

1ST EXPERIENCE WITH SOLAR

I hadn’t any experience when I decided to try Solar. Jason Anshaw explained how it works and went through all my questions. After installation i experienced 1st hand having the back up battery and solar and being able to still have power when the rest of the neighborhood was without power. Whats more is Jasón walked me through using the app to best use the solar to cover every bit of the normal FPL bill. I even have credits so I owe FPL $0 for the next 2 years. It’s awesome to experience Solar and while it took time to get things done because of overwhelming demand… it’s strongly heading this direction for those who want energy independence, and a better way.

Excellent company

Gabe and his team did an excellent job. They guide me through the process easily and I understood everything. The installation was smooth and very quick. Thanks Gabe for the great job

Great Sales Representative and Client Advocate

Tristan Ennis our sales representative was awesome! He spent a lot of time with us during our consult. Explaining the project plan as well as different financial options. Tristan was very patient with all of questions and answered with knowledge. In the end we wasn’t able to go solar put simply cause life happens. However even in the end he offered to help any way possible. He was awesome! After life happened we had to cancel the project that’s when we worked with the client Advocate Lara George she was great too! Even though we had went over the 3 day cancel period she still made it happen that’s when you know someone understands you can’t always plan appropriately for the unexpected. We was only able to interact with two people from ADT but it was a friendly, respectful experience. Thank you to both of you!!!

Professional and thorough!

Was very impressed that the solar panel instal portion of my system went as quickly and smoothly as it did. All the materials and supplies were on hand and came together quickly. Very neatly done and I was completely impressed!

Add-On of 10 solar panels

The Electrical Crew and Installation Crew worked very well together and kept me informed as to the procedures to update from a Tier 1 to a Tier 2 solar system.

Efficiency & Quality

My wife and I bought the LG solar panels recommended by our energy specialist, Shaya, for the extreme heat in El Paso, TX. Coordination with Electric Co and installation took place pretty quickly. We appreciated Op mngr Gabriel Ferrer who kept us informed & updated during the whole process. Solar crew Rey, Eddie, Paz & Gabriel did a very good job on the panels, checking with us on panel placement. Electrical crew Sergio and Angel got our existing electrical compliant & updated with the new equipment. All areas were explained thoroughly to us & cleaned up when finished. Edgar, our project mnger, has kept us updated with appointments and steps of the process. We're so happy with our decision to go with ADT Solar & will use them again for future projects.

Professional friendly personnel

Excellent job!!!

I think everyone was very professional…outstanding job!!!! Carmella was super great and I really understand the whole solar system and its advantages. The team was super and answered all my questions to my satisfaction. Carmella went above and beyond what I expect an agent would do for a customer!!!