Summit Energy Group

Avoid Summit

I cannot recommend Summit based on my experience. What should have been a routine residential solar installation has stretched to seven months and the system is still not operational. The project has been delayed repeatedly due to mistakes made by Summit and a lack of follow-through. Communication has been one of the biggest issues. Emails and phone calls frequently went unanswered for weeks or even months. I often had to contact National Grid and local inspectors myself to determine the status of the project.

We had a great experience with Summit Energy! Dalin made the whole process simple and stress-free — from the first consultation to the final installation. The team was professional, on time, and the panels look fantastic. Everything went smoothly, and we’re already seeing savings on our electric bill. I’d highly recommend Summit Energy, for anyone thinking about going solar!

Home owner

Summit energy is great they help with all my stupid questions Ryan and his partner help me understand the process my panel is installed with no issues anyone see my review I encourage you to Ryan to help out if you get confused

Randi Krugue and Summit Energy Group did a great job!

Randi Krugue was on top of the project from start to finish and was very good about communicating with us every step of the way. There was one delay in the installation, but otherwise everything proceeded as expected. We had one unexpected minor mishap with the install and Randi made sure the service team was made aware of it and a ticket was promptly opened.

SOLICITATION

Why is your team knocking on doors at 7:50pm in Wrentham Ma on Woolford Road with a sales pitch of manager needs sales so here I am....not good

Solar

Kevin Lothrop was totally awesome, he was here for every step of the process. Very upfront and honest about what to expect. Totally recommend Solar Summit. Prior to his visit we had rejected 4 other solar companies.

Installation went as expected

Summit Energy did a great job of preparing me for the installation. There or no surprises and they keep me informed during the entire installation. All the employees of Summit were courteous and a pleasure to work with.

Outstanding service

Our consultant, Dave Decker, was outstanding. Very knowledgeable and answered all our questions. He made the entire process effortless and kept us updated throughout. We are very happy with Summit overall and will continue to refer Dave Decker to our friends, neighbors, etc.

Highly Recommend Summit Energy for Solar Panel Instillation

The project was fairly priced. The timetable and project benchmarks were clearly laid out. Communication during the project was good. The project was completed on time.

Customer Service and Install Crew

We worked with Kevin Aubut. He was amazing!! Very personable and knowledgeable about what he sells.. He answered any questions we had and kept us up to date as to what was happening. Also worked with Jeff Parsont who was also very pleasant and knowledgeable. He also kept us up to date as to what was happening. The installation crew were great they were all very pleasant and friendly. They also let us know what they were doing. It did not take them long to install the panels.

Easy process with patience. I had a great group of people that kept communication and was always open to help me understand what I may not

They came - they saw - they conquered - we just paid

The best part of working with Summit was Randi Krugue. This was a large project for us with many moving parts coordinating install on the Island for a home that was co-owned, and NOT by a married couple. Her attention to detail was superior, especially for this aging professor who ALWAYS has "one more question"!!! Thanks for helping us go green!!! (and not for the NY JETS) Prof. Susan

good light

They came they quoited they installed 0 it works.

Great install team

I am reviewing this before we are actually live on the system. Starting the process to solar was rough, a lot of miscommunication with the sales and finance teams. We almost didn't do the install. We did love our sales guy, Rick, he was straight forward and honest with us, and the main reason we did move forward. Summit did make up for it in negotiations so we went forward. The install team was top notch! They were friendly and courteous. The companies communication is also great. You get an email every step of the way. Once we are live (should be within 10 days) I may update the review.

Excellent reps and workers

We had a great experience with Jeff and the crew. Everyone who had a part in the process was professional and knew their stuff! Very knowledgeable group that always were polite and answered all our questions and showed up every time they were scheduled to!

Great staff! They came and left without changes in the premises except for the intsalled panels. Highly recommended.

A great experience!

We had a great experience as Summit navigated us through our solar adventure. From our first contact with Rich Ford to the final installation steps with Jeff Parsont, we were impressed with the professionalism and quick response to all of our questions. The installation team was also great - very polite and helpful and really efficient and knowledgeable. We would definitely recommend the Summit team to anyone interested in going solar.

Professional, Fast & Efficient

Our summit sales rep Jackie was so friendly and helpful. She always was available to answer my questions and was always checking in and keeping us up to date throughout the entire process. She even went above and beyond to personally walk into city hall to inquire why the permit was taking so long to get approved and got that going too. The installation process was really quick they installed 30 panels in 2 days and were very professional and also always touched base regarding their progress. Once again after the installation Jackie came right out to inspect the panels and take pictures and she’s even coming back to officially flip the switch to turn the panels on. She was a pleasure to work with and I’m happy with Summit.

Very Impressed!

Summit Solar is a great company to work with. From my first inquiry to the final installation, there was always someone available to answer my questions. As a non-profit early childhood program, our needs around installation were unique. We had to work around times when the children would not be impacted. I think I only mentioned this once during the process, and when it came to the time for installation, our Project Manager, Eldo, noticed this, and paid attention to our calendar and planned the time for when the children would be on a break. This is just one of many instances where Summit really impressed me. When we were initially getting quotes, the sales rep, Matt, was terrific. He met with me through an online meeting, and even offered to meet with my Board of Directors, knowing we’re a non-profit organization. Ultimately, this wasn’t necessary, but the fact that he offered was a testament to Summit’s attention to their customers. The installation crew was wonderful as well. Most of the work was done over two or three days, and they made a point of leaving our property as they found it, cleaning up as they worked. Shortly after the installation we had a minor issue with a roof leak and they immediately responded, sending someone out to investigate it, and fixing the issue (which was not caused by poor workmanship, at all). I strongly recommend Summit Solar. They are a great company with employees who are well trained to meet the customer’s needs!

We worked with Randi Krogue for the overall progress. She is excellent and clear in her message. I would recommend this solar system.

Very unreliable!

I have a signed contract and have been waiting since May to get my panels installed. Summit doesn’t even respond to me anymore when I ask for status on the installation. I just keep getting moved from one person to the next. It’s been one excuse after the other and no one is doing anything to get the panels installed. Don’t use this company!

Incredibly patient, helpful team: Highly recommend

I had known that I wanted to get a PV system for a long time and the time was finally right. I did a fair amount of research, but nothing that could fully prepare us for the journey of endless hoops involved. Through it all, the team at Summit kept me level-headed, reminding me to keep my eye on the prize. At first, we intended to lease a smaller system, but the numbers never worked for us, so we decided to move to a 10.25kW system with 25 panels on our rooftop. After extensive issues with our power company (Summit helped with those, too, but my persistence probably made the biggest difference), we went live in late July. Producing clean energy (with room to grow), and selling it back to the grid has been intensely gratifying for us, both in terms of the environment and our own finances. From Taylor in sales through the install team, and Tiffany our current live support system, we felt like the company cared about what we were facing. I'm certain we could have paid less with another company (maybe not...honestly you never know after your first batch of research), but I'm glad we worked with Summit and would recommend them to anyone considering the move to a high-quality PV system.

Highly recommend Summit

We worked with Liz to learn about the process and facilitate the installation. The Summit team is extremely professional. Our timeline ended up being much quicker than originally expected. The installation team was extremely professional, neat, and efficient. Any pipes and wires are clean and not visible unless you are looking for it. They were equally efficient and neat on the inside of the house. I would absolutely recommend Liz to sign you up and the installation team to perform a professional installation.

Made the complex look easy

They took a complex process and made it so much easier. Highly recommend working with Molly and Stacey and the whole team. Pros!

We had a great smooth process from sign to install to PTO. I had a lot of referrals to follow and Rose Ambroise was a great in helping in making sure everything went as it should!