Stellar Solar

No service help

Beware of doing business with these guys. They did a good job of installing, but when needing help on errors in the system, they won't give you any attention. My system hasn't worked for a week, I've called multiple times, and haven't had any communication back. Unfortunate considering I've spent over $80,000...

worst company

I got solar with this company a year ago and now have a huge year end bill. I have tried for 5 months to get them to address the problem as the panels or system must not be working properly but they refuse to do anything or send someone out. they literally do not care. I would never recommend them to anyone. My friends all got solar at the same time with other companies and have no bill at year end and they charge 2 vehicles, run their jacuzzi a lot etc. I don't. There is no reason for this higher bill. they tried to say weather but my friend live in the same neighborhood so that is not it. my bills are higher than when I didn't have solar!

Installed inverter not FCC compliant

Company installed a Solar Edge inverter which is very noisy and interferes with my ham radios. Therefore it is not FCC compliant for RFI (Radio Frequency Interference). Now I have paid a large sum of money for a system that has destroyed ability to use my hobby.

Terrible Custormer Serivce

We recently moved into a home with solar panels installed by this company and when we called them to change ownership, they told us that we needed to shell out 300$ to have their monitoring system connect to OUR internet, which we pay for, in order for them to monitor if our solar is working correctly. They then proceeded to tell us that we were being charged because we own the solar panels and if we leased them, this charge would be voided. We are in Real Estate and have a lot of friends who intall solar and when we talked to them about this fee, they were shocked. The fee was not negotiable and we were stuck either with wither never having our solar monitored or paying 300$ for someone to come connect to our internet, which we could do ourselves since we connected our own internet with extenders. So, all in all, not a great experience unless you were the original purchasers of the solar

Poor performance from solar panels

I purchased a 9.8kWp system of 30x E20 panels from Stellar Solar. Wanted to like Stellar Solar, but I can't say that I would recommend them. The installation went well, but I've had the solar panels for a year now and they performed at 82% of the projections. I was expecting at least a 90% projection so getting only 82% seemed unacceptable to me. When I inquired if they could do anything about it, Stellar Solar just re-directed me to SunPower. When I talked to SunPower, they said this is within their acceptable criteria. So basically, they would do nothing about it. My peers that got Solar have all exceeded their projections. Now I understand there are a lot of variations in Solar - weather, shade, panel lottery, etc. However, 82% performance of projections is pretty crappy and this company says it's acceptable so I wouldn't recommend them. Learn from my mistakes and make sure you get some guarantees in performance when shopping for Solar.