South Texas Solar Systems, Inc.

Got my Solar System installed in 2021, had a contract with them to clean twice a year plus grease, I haven't seen him in 3 years. I can't get ahold of Em, and they won't answer their phones.

Very disappointed. This used to be a great solar company! I have equipment under warranty still. Now they've changed all their phone numbers and emails and run off when I really needed them. Apparently, they never pulled the right structural permit and I'm just now finding out.

Had them install solar on my house in 2020 and 2021, they have never cleaned or serviced them. The Telsa 2 powerwall was shutdown due to recall by Telsa and they wanted to charge me to replace under warranty/recall the powerwall2 . I having to contact a legit solar company to do the recall. There not even Telsa certified and phone number don't work but yet goodleap was able to get a hold of them. Sound fishy??

Don't use them!!! They don't honor their warranty! My system doesn't work and since several months they are telling us that we are on the waiting list! They didn't reply to complaints with the BBB.

Worst company I have dealt with in my life. Have not completed the job and never respond to email. I don’t even know how are they still in business. Do not use this company.

Expensive Broken Solar System

I had my solar.system fo about 13 years, but every time I need assistance due to system failure I can not get anyone to respond to my phone calls or return a.call. The worst customer service ever. Not a reliable company, will not do business with them again, and definitely would not recommend.

Zero business ethics. Stay away.

This company has installed solar panels for my house and since then has never once serviced or done any maintenance nor. They didn’t follow through on the paperwork and now in less than 2 years, the panels are not working. They refuse to answer calls, emails or messages. I am now working with legal advisor to file a lawsuit. Stay away from this company.

Rated as one of the worse Solar companies

BEWARE OF THIS COMPANY: I called to request to get my panels cleaned no one would answer the phone and their answering machine was completely full because no one checks the messages! I finally get a call back by the RUDENESS associate . She stated that there not doing panel cleaning and suggested that I call a outside company to get them clean , I said ok but will I be reimbursed she said NO . This associate name is Jerelyn. I pretended that I didn’t have my contact and if she could email it to me . Once she emailed me the contract she states that there is nothing in my contract about cleaning my solar panels . So I asked when was the last time my panels were cleaned funny she sent me a list that they had come out to clean my panels and the sent me a 5 year select warranty. I waited a couple of days and told her I found my contract and scan the 15 year select limit warranty. She was doing illegal by switching out my warranty from a 5 year as opposed to the 15 year warranty. She refuses to take my calls or give me her supervisor or the owners contact. This is totally illegal and a Breach of contract. I’m sure this is not the first time she has done this ! I’m now trying to seek legal help !

incompetent comany

hired this company summer 2021. it is january 2022 and i still waiting for them to finish job. they don't seem to know what they are doing. regret doing business with them.

Poor service

The company offers the best quality on products and the best customer service and start doing your research and wow everything is good on the comments and information provided, but, always a BUT I been dealing with a mismatch producción on the panels they installed, when I asked they they buy boys amounts of panels and probably we get a different panels not a whole lot.

Complete con artists and liars

They violated the contract from day one and on every aspect, they out the wrong equipment, wrong amount of equipment, failed to connect components, left wires open and hanging as well as unconnected, the modules are turned off visibly and they keep calling that a complete install that is working... It's off... Then they say they will communicate regularly and don't, ignore your calls and emails, verbally abuse you, miss every appointment they make with you and don't give you your rebates and perks promised at time of signing. There is literally NOTHING positive I could say about this company. And james will call you to promise he's so sorry and will do ANYTHING to fix it, they fail to and never speak to you again. Run for the hills y'all... Fast