Solgen Power

225% overpriced

I didn't quite understand the process and thought they offered a competitive deal. Next think I know I get an email that a $36k loan has been taken out in my name. At that point I figured it was too late and just went ahead with the install. It turns out that a *larger* system from a famous billionaire's famous brand retails for almost $20k less. Engineered, permitted, and installed just like Solgen. They did nice work, and were very professional, but this absurd markup leaves a bad taste in my mouth.

Decent looking system. horrible communication

While I'm happy with the eventual product, this company has a big problem with communications, both internal and with its costumers/clients. We started the process of getting a solar system with them back in March of 2020 with a few Zoom meetings, getting an agreement by April. Installation didn't happen until early July and we were not able to power on the system till then end of September, one day before we had to start payments for it. The delay in powering on is mostly due to the system failing multiple inspections, and Solgen's inability to communicate with its installers what needed to be fixed. After the first inspection showed that there were numerous wiring errors and no paperwork on sight Solgen sent out an apprentice to take pictures and then scheduled a 2nd inspection, which failed. After scrambling they finally got a crew out that dropped off the paperwork, and did the repairs, but there were weeks of idle time. As of writing this they are still not finished with the last bit of the system, installing a sense monitor, and have not heard from their representatives. We're online and past all inspections, but haven't heard from Solgen in about a week.

Tax credits are deceptive

I dont regret going solar but check with a tax accountant prior to believing what they tell you your tax credit will be. We recieved 3000 less than they assured us.