SolarTech Inc

Verified profile
Updated: 11 May 2021
Installer

Installing solar since 2001

SolarTech Inc logo

3.78 from 21 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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SolarTech Inc reviews


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3.78

Avg. rating

Breakdown of consumer reviews

Sales Process

4.4

Price as quoted

4.4

On schedule

4.3

Installation quality

4.4

After sales support

4.0

Latest good review thumbs up

Raj | San Diego, CA | 10/13/2021

Quite smooth

My Solar installation and PTO went quite smoothly. Very knowledgeable sales/tech and timely.

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1 comment >
Reply from SolarTech Inc: Thank you Raj for the nice review, we appreciate your business!

Latest bad review thumbs down

DOC | Carlsbad, California | 10/07/2022

Bad install and no support from solar tech

We had solar tech come out for an installation. They never tighten the screw in the junction box that controls adding power to the home and back to the grid. Every day this solar box shorted out. We emailed and called for over 2 months to get someone out to troubleshoot. I had to fight with the tech to get them to come out and fix it. I was told there is no way it is a system issue. I escalated to sunpower and they finally came out. The first tech did not find the problem. I had to go through the calling and emailing again until they sent a better tech. He checked the box and found the screw was never tightened and causing a daily short. Our power bills were large due to summer rates and no solar. Also, they told us everything was fine when it was not. Now, they will do nothing to compensate us and ignore emails and calls. Don't use this company

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1 comment >
Reply from SolarTech Inc: Thank you for your review David. We did listen to your concerns and came out to investigate the problem. It was found to be an issue with your main panel, a loose screw, and after our investigation process we did pay you back by check for your loss of solar production. We take care of our customers when we find something that we did to cause an issue, in this case we made it right for you.

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Krunal A | Temecula, California | 05/11/2021

Poor technical knowledge, brut installers, and delayed service

1 because I have to leave a review. They are unprofessional, misguiding customers JUST to get business, poor work quality and ethics. Over a year to install Tesla Powerwall without any updates, stating their installers are construction workers and are not skilled to do clean work and so customers have to put up (see pictures). Designing critical loads w/o customer involvement as customers find half backed up critical load at power-outages. When reported to Solar Tech project manager Paul L, one finds him angry and mad that customers are reaching out to him post installation, asking for $500 a circuit. Gino S, is their sales rep, falsely assuring customers to lure contracts. After giving Gino business for first 2 powerwalls, I went with LA Solar for other 2 power walls, and no issues. In fact, they don't collect any funds and whole thing is funded by SGIP. Keep away from Paul and Gino at Solartech who bring shame to others at SolarTech

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1 comment >
Reply from SolarTech Inc: This is clearly taking advantage of a small business posting the same bad review on multiple sites when this was not what happened. We have tried to listen to your requests, but your constant profanity and belittling has hindered us from helping you. We communicated with you throughout every step in the process. Gino let you know this was a partial back up not a whole home back up, that is why you are now in the process of buying 2 more Tesla Powerwall’s for your home. The home has a 400 amp service panel, the (2) Powerwall’s are only able to put out 50 amps combine which is why it needed to be partial home backup. The length of time was due to COVID and delay in attaining the product which you were notified about. We communicated with you on the drywall cuts, we were told to leave them. We have crew ready to repair cuts like that, that is a normal part of the work we do daily. Paul is knowledgeable and helpful as a Service Manager. SolarTech has been in business for over 20 years helping Californian’s power their homes and businesses. We have tried to explain to you after multiple conversations, and site visits, that this was a partial back up of your 400-amp panel. An entire 200-amp sub-panel has been backed up for your critical loads and any additional circuits that you wanted re-located were never mentioned to us until recently-6 months after the installation has been completed. We don’t work in fear of bad reviews.

Grant F. | Lakeside, California | 03/18/2021

Warranty Issues

My wife and I have purchased panels through SolarTech twice now. Their customer service as far as sales and installation are top notch. Their customer service in regards to warranty issues though leaves much to be desired. They blame you, they blame SunPower, and don’t return calls. It got to the point where I had to file a formal complaint against them through SunPower. In the first 10 months our panels were installed we had 2 separate warranty issues. The first issue took 5 weeks for them to resolve. SolarTech has 2.33/5 stars on the Better Business Bureau website. Check out the reviews there, they are almost identical to ours.

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1 comment >
Reply from SolarTech Inc: Thank you for your review. We appreciate your repeat business. Education is upmost importance when installing solar. We recall your first solar system installation working well and continues to. As discussed with your new home, not having any electric bills to create a baseline was one speed bump we ran into. We strategized with you to create a system you liked and approved for install based on your usage at the time. When the monitoring went down, we were notified and were working with SunPower to work through updates. At the same time, we saw your energy consumption go up with the new pool and spa. Once the system was fixed and back on-line, we were then able to monitor and see your new consumption level, further with COVID, people home more and more consumption than expected. As previously discussed over phone conversation, SolarTech is not responsible for credits you may have accumulated while your monitoring is down. We do still advise you need to add more panels to your system to accommodate the new electric usage you are experiencing. We apologize for any misunderstanding and hope you understand the situation. Thank you for your business.

landa1 | Oceanside, California | 01/12/2020

Worked quickly and I love the results

SolarTech was great. Quick response time for any questions, and I love the results. The phone and computer app lets me see daily what my usage and savings are. Jason was wonderful in answering any questions. Install was fast and clean. They put the panels where I wanted, and they have been effective, leaving me with savings since the installation was made. Haven't had an electric bill for energy use since the installation (and I have a plug in hybrid car that I can plug in at any time now vice waiting until after midnight). Love the solar.

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1 comment >
Reply from SolarTech Inc: Thank you for the nice review. I will be sure to let the team know about your nice comments. We appreciate your business, thank you!

Lala | San Diego, California | 11/04/2019

Very happy with roof and solar installation!

We installed our solar system and new roof with SolarTech and are extremely happy! The roof and solar look amazing and everyone has been so helpful throughout the process! Our roof took less than a week and the crew was polite, in good spirits and were meticulous about picking up all trash and nails every day before leaving. The process is seamless... the first day they striped our existing roof down to the original wood and the 2nd day loaded all the materials on the roof and then it was on to installing the new roof. Brad the project manager called to set our dates the week prior and stoped by in person the first day to review the project with us. Our solar installation only took a day to install, the crew was polite, professional and again cleaned up after themselves- nothing was left on my property at all after the installation was finished. They have the process down to a science and we're very receptive to our requests to have panels be symmetrical. I am looking forward to my fixed monthly payments with our loan and MORE electricity with no more sky rocketing SDGE bills during the summer. One company for both projects is the way to go. I was especially happy with SolarTech not using any sub contractors and having all in house crews. I don't have to question the quality. The installation crews were happy and everyone who came to the house took pride in their work and were very respectful. SolarTech also uses the best quality products for both roofing (Owens Corning) and solar (SunPower). With SunPower I know I'm covered for 25 years including materials and labor. SunPower will produce more power for a longer, they look nicer than other options (they are on the front of my home) and they're an American company. Very happy with our decision to go solar and install a new roof with SolarTech! Great work!

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1 comment >
Reply from SolarTech Inc: Thank you Lala for the nice comments. I will be sure to let the team know about your review. We appreciate your business, thank you!

Happy La Mesa customer | La Mesa, California | 06/15/2019

Very pleased

I received a flier in the mail. I met the sales person. He was very professional but down to earth and informative. I just moved in but i made solar a priority. They beat costco's price. The company is made up of excellent people. I'm highly pleased with the product and process. I'd recommend them. Take advantage of the deals now. Don't wait!!

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1 comment >
Reply from SolarTech Inc: Thank you for your business, we appreciate your nice review.

GoAztecs | San Diego, California | 06/21/2018

Solar Homeowner

Throughout the entire process of discussing the solar and then buying the solar from solar tech inc Gino made it very easy. He explained the quality of the panels, discussed how many we needed based on our SDGE bill, and then was up front with the cost. He put NO PRESSURE on us, and just left the decision to us on what we wanted to do. I even recommended him to a friend who also bought the solar from solar tech inc. I would recommend them to anybody looking to buy solar for their home.

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LauraW | San Diego, California | 06/05/2018

Couldn't Ask for Better Service

At every turn we found Solar Tech to be be neat, prompt, courteous, and thorough. We couldn't be happier with every aspect of the job including you checking in at this point… nothing has been overlooked.<br /><br />Vince and crew put in the extra effort to ensure the conduit and panels were as invisible as possible, we certainly appreciate the extra time it took him and his team to do that.<br /><br />We will be sure to recommend you and your company to anyone we know. <br /><br />Thanks so much for an excellent job,

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Phil P | San Diego, California | 05/24/2018

Great service from start to finish

I recommend working with Ryan B, and the SolarTech team for all your solar needs. Ryan helped me to analyze my SDG&E bills, and provide options that would result in a great investment for me and my family. Everyone on the SolarTech team was extremely helpful, courteous, and professional. Ryan sent me continued updates and pictures while I was at work to ensure I was comfortable with the progress of the project. Post installation, I am very satisfied with the work and the solar I am producing today!<br /><br />I highly recommend Ryan and SolarTech.

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Peter S | El Cajon, California | 05/21/2018

Great Customer Service & Excellent Price

We have been debating getting solar for a couple of years now and after months of $300+ SDG&E bills we finally decided it had to be done. We got quotes from 4 different companies and in the end we went with SolarTech. Gino the salesman was very professional and easy to work with. He looked at our previous electricity bills to determine the best sized system to work for us. We settled on a 5.31 KW and it has been working flawlessly for the last 6 months. It's so nice seeing our SDG&E bills go from $300 to $21. The installation crew were timely and made sure to paint all the conduit to match the home. They cleaned up after themselves and didn't leave anything behind. If you are looking for solar make sure that SolarTech is on your list of companies to get a quote from. We highly recommend them!

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Bud Swartwood | El Cajon, California | 05/19/2018

Solartech Review

We began to consider Solar two years ago to address both environmental issues and rising energy costs. At the time a lease or long term payment plan was being offered which did not make economic sense to us. Earlier this Spring we renewed our interest & talked to several Solar companies with the intent to purchase a system. Our search led us to Eric Broderdorf <br /> and SolarTech. Eric was knowledgeable with a no pressure approach. The solar panels recommended were by SunPower, a US based product with independent power convertors/monitoring and a 25 year warranty, all of which was important to us. At that point we decided to choose SolarTech and turned our attention to the condition of the roof. Once again we considered several roofing companies. After meeting with Brad Stamm <br /> and comparing the Solar Tech Roofing proposal, we made the decision to renew the roof prior to the solar panel installation. The roof was replaced in a professional and timely manner. Our Solar Tech project manager, Grant Magoffin, was most efficient in coordinating the entire project. We were impressed with the installation of the panels as well as the attention to details and aesthetics of the electrical installation. Alex and his crew did a great job. In just six weeks from signing the original contract Charlene Reed was on site to coordinate the final inspection. In just a few days SDG&E gave us permission to initiate the System. The SunPower App is amazing. I can monitor the output of the solar panels on a daily/hourly basis and reflect the weekly, monthly, yearly as well as overall solar output to the grid vs our actual electrical usage. <br />We recommend Solar Tech. There are many companies offering a solar solution. We found Solar Tech to be among the best. <br /><br />Bud & Judy Swartwood <br />El Cajon, CA

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Solar pool heating sales and installations

Residential solar - Hybrid solar systems

Energy monitoring

Tesla Powerwall sales and installations

Sonnen battery sales and installations

Roofing - Minor repairs

Roof replacement - Shingles

Roof replacement - Tile roofs

SunPower SunVault

About SolarTech Inc


SolarTech provides turnkey solar solutions for residential, commercial, and non-profit customers in California & Arizona. As a leading California solar company, we have been designing and building solar energy systems and solar pool heating for over 20 years. We are committed to complete customer satisfaction, which we achieve by offering quality products, professional installation, and outstanding value. Our service offerings include solar energy systems, solar energy storage, solar pool heating, and roofing. We install solar throughout California & Arizona. As a highly-rated, licensed solar/roofing contractor and accredited member of the Better Business Bureau, SolarTech is a premier solar provider in California & Arizona. We do the work right, ensure job site safety, and deliver our projects on schedule. We never outsource our jobs. Our solar analysts, technicians, and installers are certified professionals. Whether we are installing a simple residential solar pool heating system or a large multi-array commercial solar energy project, we know the importance of each job. It is our privilege to help homeowners achieve affordable electricity, live comfortably, and enjoy the luxury of their pool throughout the year. We take pride in helping businesses lower their energy costs and make a commitment to a better future with clean energy.

Office locations


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California - El Cajon

9410 Bond Avenue, El Cajon CA, 92021

Certifications


Better Business Bureau Solar Power World

Licenses


1106777

Contact SolarTech Inc


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Head Office
9410 Bond Avenue, El Cajon CA, 92021
Website
Website
SolarTech Inc