SolarMax Technology

Great job all around!

I interviewed quite a few companies before choosing Solarmax. Marvin, my salesperson, provided all the information in a clear and easy way that enabled me to make an informed decision on which company to go with. Marvin was there throughout the entire process to answer all my questions and concerns. Solarmax did an outstanding installation and I would recommend them to my friends and family.

We've been mostly very pleased with SolarMax! especially BRANDON

Brandon Mezzanatto was our sales rep and came into our home after we had had two previous solar companies talk to us and we were about ready to purchase another system. Brandon showed us how we could save significant money with SolarMax and still get a great system for our needs. We particularly appreciated that he spent the time to answer all of our questions and was very knowledgeable. Within a week of signing the contract the process of inspection through turning on the system was very timely! We believe that Brandon's efforts got our system installed quickly! Our contact was with Brandon (not sure who our project manager was) primarily and he always quickly got back to us. The workers seemed professional as various parts of the install took place. Our only complaint was that our system was turned on June 30 and we did not get the technician to install the monitoring system until 2 months later. Despite our calls to get this part completed that part didn't happen in a timely manner. Thank you. Brandon!

Sunpower

We are very happy to have sunpower solar panels and got a great price for them. Dan Cooley was a great help! He was always available for any questions we had. The whole process did take a very long time, but they did a great job overall. It was worth the wait.

Overall satisfied

Dan Cooley was very good. Always there to answer any questions we had. The whole process took a long time but we are satisfied with the results.

Residential Solar Panel

The maximum number of panels were installed on my south or west facing roof. I am generating between 25 and 35 kwh each day which keeps me in tier I with SCE. I was impressed with the sales and installation teams who were able to explain and provide answers to most of my questions. There was an initial problem with the installation of the wrong inverter provided by the panel manufacture. After this was corrected the system has exceded my expectation.

Davis residence

The scheduling and installation didn’t go very well…. The installing crew showed up on Saturday and one of them told me he was short some guys because they were hung over from the night before. (Not to mention this guy had no knowledge of what conduit that needed to be installed) With the short crew, they didn’t finish the installation on Saturday. At the end of the day the same guy told me that they would be returning on Monday to finish the job. That Monday morning I call Ron (My PM) to see where the installers were and he told me I was not on the schedule for Monday. So, he rescheduled me for Tuesday morning between 7-9am. I called Ron on Tuesday morning around 8ish to see if they were on their way. he told me something happened on the scheduling and the crew had another job that morning and they would be there between 12-1. They finally showed up about 1:30. And again!!! With the late scheduling, they didn’t finish on Tuesday either…. So, I had to schedule my mother in-law for a 3rd time on her Birthday to wait for the installers to show up and finish the job on the 4th day of scheduling…. All of this could have been avoided if a full crew would have showed up on Saturday with all the info about the job….

Amendment to 8/22/2013 review

I previously reviewed SolarMax on 8/22 detailing our frustrating experience. Soon thereafter, SolarMax's customer service manager, Garrett Kramer, contacted us with an offer to compensate us for our poor experience. Garrett, as the representative of SolarMax, worked with my husband and I to come up with a fair compensation for our lost savings and time. Given this sincere effort on the company's part to make sure our end experience was a positive one, I would recommend SolarMax to future solar customers.

Solid all around

If you think about it. Adding solar has many obstacles from designing issues around the house to dealing with local zoning rules and regulations. From the salesman, Adam Jimenez to the customer service manager, Garrett ( I know I'm spelling his name wrong. Sorry.) I was really happy with the entire process. There was small delays and things that did not go as expected. I believe this will happen with any large project you take on. What made SolarMax stand out for me was the constant communication, honest answers and trustworthiness of each person I dealt with. They did a good job, the price was excellent ($10,000 less than the first bid I received.) and at the end of the day after everything was completed, I still feel I made the right decision.

So far so good

Bo gave a great presentation and when the tires hit the road he sharpened his pencil combined with highly favorable financing terms got my business. So far so good. Within two weeks they are here to measure and inspect the roof and structure. Good be a little faster but in the big picture they're consistent with expectations.