SolarMax Technology

RIPPED OFF

On March 9, 2026, I spoke with you, Rueben, regarding an individual named Nick Ochoa, who represented himself as a sales representative for Solarmax. Mr. Ochoa worked directly with my wife and me during our decision to purchase solar services for our home. During our discussions, Mr. Ochoa represented that if we signed with Solarmax, the company was offering a promotional incentive that included the installation of a patio, valued at approximately $30,000, along with a $1,000 payment to the homeowner. At the time, we had already signed an agreement with another solar provider. However, Mr. Ochoa strongly encouraged us to switch, emphasizing that Solarmax offered a superior warranty and that the promotion was available if we chose to move forward with Solarmax. He also represented that Solarmax had sent him directly to our home to determine whether there was anything he could offer to earn our business. Based on these representations and our understanding that Mr. Ochoa was acting as an employee and authorized representative of Solarmax, we decided to cancel our agreement with the other provider and proceed with Solarmax. When the time came for installation, we experienced repeated delays and were given multiple explanations that ultimately resulted in no progress. As a result, I contacted Solarmax directly for assistance. After sending an email requesting next steps, I received a return phone call on March 10, 2026. During that conversation, I was informed that similar situations had occurred with multiple customers over the past thirty days. I was also told that Solarmax had recently cut ties with Mr. Ochoa and that he was not an employee but rather an independent contractor. This information directly contradicts how Mr. Ochoa represented himself during our interactions. At no point did he disclose that he was operating independently or outside the authority of Solarmax. Throughout the entire transaction, he presented himself as a Solarmax representative acting on behalf of the company. Regardless of his employment classification, Solarmax benefited from the sales generated through his representations, and he conducted business while portraying himself as acting on behalf of Solarmax. Based on the promises made during the sales process, we are requesting that Solarmax honor the promotional agreement that was offered to us. Specifically, we request either: Fulfillment of the promised patio installation as represented during the sale, or Compensation equivalent to the represented value of the patio, approximately $30,000, along with the $1,000 promotional payment promised to the homeowner. Additionally, after further review, I discovered that Mr. Ochoa does not appear to have been licensed to conduct door-to-door sales. Given the circumstances, we believe this matter may fall within the protections provided under the Consumer Legal Remedies Act. It is our preference to resolve this matter amicably and without the need for further action. We respectfully request that this matter be reviewed by your legal or executive team and that we receive a response outlining the next steps. We appreciate your prompt attention to this matter and look forward to hearing from you soon.

Never trust these people

I pay more for electricity along with a bill for my undersized system. Salesman… that’s it, they don’t care about helping you, they helped themselves. When I secure the funding for an attorney, I’ll see you guys in court

Scam

Service is terrible. Product is crap. Stay away

Lack of communication after installation

Everything was fine until installation. The inspection engineers missed the appointment with the city official two times in a row delaying the Permit to Operate (PTO). The sales rep never helped me setup the connectivity for monitoring and I had to figure out everything by myself. The system stopped working after two days due to faulty wiring set by the installers. So I have paid for a system that has not been working for the more than a month after PTO. Very disappointed with the experience. Cannot recommend them in the future.

Highly Recommend. Exceeded Expectations

Very good experience with SolarMax through the entire process to PTO. I started out with a different provider from LA that wasn't going well. My neighbor recommended SolarMax, and couldn't be more pleased. My install was more involved than most, as it included a Tesla Battery with a Gateway and Sub-panel. I live in west Ventura County, and the installers were on time, professional, and knowledgeable. Can't say enough good things about the support & staff, especially the program manager Noe Lopez. Through the process, which takes longer waiting for a battery, Noe was always straight up and consistent on what to expect, and provided good technical support. Ashley, in Utility & HOA, was always on top of things, keeping the SCE PTO on track. From my experience and that of my neighbor, SolarMax was an excellent choice. Highly recommend.

Thought solar would save me money.

I called Solarmax as they were highly rated. The sales person came out looked everything over and told me I needed 15 panels. I wanted more but he said I would only be giving it to the power company. Well they put in 15 and now I am going to owe SCE and extra $250. I didn’t have a nice. Oil summer. I sweated day and night. I am really upset so not only do I owe that. I also financed the solar so that is $85 a month and will go up to $115 a month if I don’t give Them $4200 next year. So solar is costing me almost twice what my electric bill used to be. I wish I never got solar. Being a senior on a fixed income this is hard on me.

Solarmax did a fantastic job from day one!

We were completely happy with Solarmax! Dan Cooley is the best sales representative! He has answered every question we had from day one! Our electric bill went from $400 per month to $4.00 and can’t be happier!

SolarMax Tech Review

I worked with Brandon Mezzanatto at SolarMax Technology and have been thrilled with the overall service since my first phone call. Brandon was thorough in his consultation and both patient and knowledgable with my numerous follow up questions. I interviewed multiple companies and could not be more thrilled with my decision to go solar and enlist the services of Brandon and the rest of the team. The entire process from consult to activation was smooth and trouble free. At every stage members of SolarMax Technology would communicate timelines and provide updates on the project. I cannot help but compare the quality of installation to other homes in my neighborhood and I am pleased each time with the attention to detail and thoughtfulness of the SolarMax Installation team. I would not hesitate to recommend Brandon and SolarMax again and again. The system is exceeding expectations so far.

Solarmax: Great Job Brandon Mezzanatto and Team!

We've considered Solar for about 4 to 5 years now and even went as far as design stage with two other companies but were turned off with experience. After listening to the 5 Year no interest plan on the Radio, we tried again. I manage my Company Sales Team and don't appreciate a hard sell. From the very beginning Brandon Mezzanatto proved we had nothing to worry about. He was far from a hard sell and simply informed us and enabled us to make a decision suit our needs. I liked that he tailored it to suit us once he understood we had previously explored Solar and knew the pros and cons. Entire Team and experience was excellent. Great Communication and excellent response from Brandon Mezzanatto Sales and Project Manager Joshua Progue as needed.

STILL WAITING FOR SERVICE

I am not the type of person that complains about service - but I have waited months for Solarmax to complete service and make the connection - and it seems to be stalled out without any helpful communication

SolarMax System Has Worked For Me

So far I am completely satisfied with my Solar Max system. The whole process was done very professionally and double checked all through the process. Brandon Mezzanatto came to our home and completely explained the start to finish process. As I explained to him at the time, I had already had several other solar companies over to the house and listened to them and got their quotes also. As I had explained to all of the solar reps, I had worked construction for over 30 years myself and of course was interested in a fair price, but needed to feel good about the company that would get my business. I was impressed with SolarMax and was really impressed with their Riverside facility. I just ended my 3rd complete month of being Solar Powered. I went a little over the recommended amount of panels, from what I have seen so far, I should never have an electric bill again, with the exception of the monthly minimal $12-$15 service charge. Plus I am building up credits each month that should add up to hundreds of dollars for power sold back to SCE at the end of the year. The online monitoring tells me from anywhere what my system is doing 24/7. Again I would say that SolarMax has done what they promised andI am pleased.

Nothing But The BEST

What a wonderful experience. My wife and I have been considering going solar for quite sometime and finally decided to do some research. I had heard an ad for SolarMax on KFI radio, and after another quote from a local solar company called SolarMax for a second quote. The representative Brandon Mezzanatto came to our home and went over the entire process within about an hour. As per their suggestion both my wife and I needed to be there so we both could make an informed decision on whether or not solar would work for us. Again this was our second presentation and what a difference. Not only was the price substantially less but Brandon Mezzanatto,s presentation and information was stellar in it's completeness, and to the level as to where my wife and I could easily understand the savings and process of installation and financing. He also helped us understand that if or when we go to sell out home that we needed to find a real estate agent versed in selling a property with solar. Through out the entire process (aprox. 3 weeks) from agreeing and signing paperwork we were producing our own energy (amazing). In the first 3 months with our air conditioner running at 76 degrees 24/7 with 4 TV,s 3 refrigerators / freezers and ceiling fans our energy towards our yearly bill was $7.47. My wife who pays all the bills thanks me weekly for going solar. Being able to run the air comfortably and not have to worry about the previous year of $300 to $700 summer electric bills. Lastly our consultant Brandon Mezzanatto was amazing through out the entire process during and after. Every time I called he answered his cell phone every time and had my answers immediately. All rebates also came in a timely fashion. I HIGHLY recommend Brandon Mezzanatto and SolarMax for your solar. Best thing we have ever done for our finances and renewable energy. Sincerely Timothy and Lisa Shirk

Service excellence

From start to finish the process was painless and straight forward. When you compare what Solar Max has to offer versus what else is available in the market, very few even come close to what guarantees and product are given. The panels are made in the U.S. by Solar Max. It makes for easy service if by some remote chance you do need it. We had others pitch their products and service. If you're looking for the honesty and fast high quality product and workmanship, so with Solar Max

Solarmax solar panel install

Solarmax installed 34 solar panels in our home. The whole process went smoothly and was completed ahead of schedule. The Sales Rep Brandon M. kept us informed during the entire installation.

Great experience

Solarmax installed 22 solar panels in my home. The whole process went very smooth. Starting with meeting their Sale Rep Brandon Mezzanatto till finalizing the installation. Brandon made everything crystal clear to me from day one; how many panels i am getting, what type of panels, he walked me thru the whole process from the 1st day. He remained my main point of contact till the end, answering questions and facilitating the transaction. Solarmax electricians and technicians are very well trained, I work as hospitals inspector and i know when the worker is skilled or not. All the products installed in the system were UL listed, the solar panels are Made in USA. My 1st electrical bill after installation was $10, compared to couple hundreds before the installtion. Their prices are very competitive, there is always a room for negotiation too. The overall experience went very smooth.

great savings

I am excited about the savings I will realize from what I was paying to the utility company. learning about how this new process works is very interesting. My salesman Brandon Mezzanatto was very knowledgeable and continues to be a great source.

Awesome Customer Service!

Our panels were just installed last week and Brandon was out to turn on our system today after receiving approval from Edison, looking forward to the savings! From the start of the process, our sales rep Brandon has been here to make sure everything was moving forward and the project was completed as he described. We had bids from other solar companies in the area and Solar Max was not only the best value, but Brandon took the time to thoroughly explain how solar power works and the smartest options for us to apply to our home. We will definitely recommend Solar Max and Brandon to others.

Happy Customers!

We've had an exceptional experience working with Brandon Mezzanatto. Brandon walked us through every aspect of the process and was available to answer questions and offer input. The entire staff at SolarMax was attentive, professional and efficient. We would highly recommend SolarMax! Our electric bills have been close to nothing and we have since paid off the system in full, so we're looking forward to a credit from our electric company this year!

SolarMax

I had my system installed by SolarMax after looking at several others. SolarMax was by far the best choice, my Salesman Dan C stayed with the installation the whole way and helped to work through the process. He was extremely knowledgeable and down to earth and honestly helped convence me how spending the money now would save me thousands later. They system went up as promised and so far it is exceeding the output that was it was specified to do. So, YES I'm extremely happy with my system, so much so my son and his friend all get their system from Dan C also.

Great and Easy Installation

My experience with Solar Max was fantastic. The Sales Person Marvin, was very patient as I kept delaying moving forward but then re-engaging months later. Once I decided to move forward the installation was smooth and sweet. I even needed some equipment on the wall moved and they came out at their expense and moved the equipment to a safe location! Fantastic experience!!

Solarmax was a great choice!

We are so happy with the install of our solar system that we purchased through Solarmax. Brandon Mezzanatto came over to the house and took about 45 minutes with us on what to expect, how fast it would be and our different options for pricing and payment. If he told us there would be an install in 2 weeks, there would be an install in 2 weeks. Everything that he said he stood by and made happen. He definitely was not a pushy sales guy like a lot of the Solar sales people are. We also financed our system through Solarmax and the finance department was fast and made the process painless. All in all we are very happy with our system and would highly recommend Brandon at Solarmax to anyone!

Great job all around!

I interviewed quite a few companies before choosing Solarmax. Marvin, my salesperson, provided all the information in a clear and easy way that enabled me to make an informed decision on which company to go with. Marvin was there throughout the entire process to answer all my questions and concerns. Solarmax did an outstanding installation and I would recommend them to my friends and family.

Couldn't be more pleased

A pleasant experience, from start to finish. Start with Nav, my sales consultant. He was knowledgeable and patient. Answered all of my newbie questions. Worked with me to slect between lease and purchase (purchased!) and to customize the system and pertinent dates to my needs and schedule. Some small delays in the approval pipeline because my house is an oddball; it shares a common wall with a neighbor. The HOA was very much a stickler in protecting his interest. I understand that, but it gummed up the works a bit in the middle. Christine in the SolarMax office was a joy to work with: warm yet professional, friendly, and funny. The installers I met were top-notch. Zee, Christian, and CJ were quick, professional, tidy, and concerned with my requirements. Zee, in particular, took a lot of time to consult with me as he routed the cables and mounted the monitoring box as unobtrusively as possible. CJ took equal care on the roof to make the cable run up there as well camouflaged as could be. There are still a couple of outstanding minor cosmetic issues that Solar has agreed to finish up, but my expectations were exceeded.

Myenlighten system quit working

System instalation ok. We paid cash and they were very eager to get the $even before full instalkation. We Had to call about getting enlighten system up and running. Myenlighten quit working 1 month later. Customer support didn't return call. Now trying online support. Solarmax still hasn't put my panel system on the site either so I can view status of each panel. Been two months. Good price for solar panels but not sure about customer support aftwrwards.

Great Service, Equipment, and Price

We had a great experience with Brandon Mezzanato and SolarMax. Truly a 5-Star experience. SolarMax is well organized and kept us informed throughout the process. They provided top rated solar panels and microinverters and were thousands of dollars less than quotes we received from other vendors (and those other vendors were quoting lesser quality panels and inverters). We highly recommend Brandon and SolarMax.