SolarGaines

Installed in April 2019 - Great Experience, No Issues

Late adding the review, but want to make sure to give Solar Gaines 5 stars. We had a system installed in April 2019 and it's been fantastic. They made a great first impression in that when we called for a quote, they treated this like any other home improvement project. They didn't send a salesman, they sent someone who would spec out what needed to be done and give us an estimate, not a hard sell. Through-out the process they were great to work with and had someone on staff who worked all the paperwork on our behalf to get the tax credits and even followed up with the county months afterward to fully confirm we were on the property tax credit wait list. Between the cost avoidance and the SRECs, we're basically cash flow neutral with a 100% financed system... eventually we pay off the loan and it's just free electricity. Great local company, professional and easy to work with, stop reading reviews and just go get your solar system installed!

Great company, great system

I had my solar system installed in early June and started it on June 21st and wanted to see how my system performed before I wrote my review. I cannot be more pleased with every aspect of the sale, installation and performance of my system. The sales consultant, Paul Miller, was able at answer all my questions and did not pressure my at all to purchase the system. The installation crew did a fantastic job and it took only two days to install the 36 panels and hook-up the inverter to my home's electric system. It took about two weeks before the utility came out to install the net meter. The SolarGaines office staff submitted all the paperwork necessary for the meter and all the state and county rebate programs. I have already received my $1000 check from the state. As for the performance, the system provided all the electricity I needed for my house all summer. In addition I have put about 150kWh back on to the grid during that period of time. I highly recommend using SolarGaines to install your solar system.

Great Solar Installer!

SolarGaines was a great company to deal with. The process of getting my system installed was very quick and smooth. They did a good job with all of the paperwork and permits. They were willing to adjust the system design whenever I had any concerns, and this resulted in a really good looking system. Also, their pricing was much better than the 4 other companies I got pricing from.

Great

I started my journey in solar by doing alot of research of the course of about at year here and there. I contacted almost every installer in the area and was surprised that only about half got in touch with me. I first chose another company and was so unsatisfied with the sales and design team that I stopped working with them. Then SolarGaines. The whole process was wonderful. The sales staff listened to what I wanted and didn't go for the hard sale or try to sell me what they wanted on my house. The designers were great as well. Communication from the office team regarding billing, utility forms, tax paperwork and everything else was great. The installation team showed up early and were wonderful. They were neat and appeared that they enjoyed their job. No issues with workmanship or materials. When it was all done it was like they were never here aside from the new system. My system was commissioned in the middle of my BGE billing cycle and I just paid my first post install bill, $10.49. I highly recommend SolarGaines.

Solar Panel System

8.86 KW system - Solar Edge system.

An Excellent Solar Installation

From the first sales contact to finally flipping the switch on the system, the Solar Gaines team (front office to installer) did a timely, professional and cost-effective installation of our solar electric system. There was never a time when I did not know what the status and schedule of the project was. It was a truly seamless process - unlike many construction projects.

Well Done

After researching several options for a rooftop solar installation in my area, SolarGaines came in with not only the best price, but also the best equipment and the largest system capacity for my application. Being DIY oriented, I'm always hesitant to bring in outside contractors, because they rarely take the time and attention that I would if I were doing it myself. This was NOT a problem with SolarGaines, I was very impressed with the quality of their work, attention to detail and the friendly nature of the team that did the install. In addition to the above, here are some other things that stuck out to me that lead me to recommend SolarGaines: - Quick communication (via email, their project portal or by phone) - Completed the project quickly (was something like 3 days (consecutive) to install 42 panels and 2 months in total from start to finish (vast majority of time is spent waiting on government entities and power suppliers) - Does not deal in PPAs - A small thing, but to me this speaks to their commitment to their customers, since in my opinion PPAs are really for the benefit of the installer and not the end user. - There is a lot of confusing paper work for various incentives, permits, SRECs, etc. They do it all for you, so no worries there.

Excellent and Quick Service

Really fast and clean installation. Solar Gaines strive to make the process as easy as possible to their clients.

Great Way to save on Tax Bite

After shopping many Installers and do it yourself systems I chose Solar Gaines. I spoke with Logan who was very helpful and fun to work with guy. He didn't want to lose a sale so was very competitive in pricing. I was ready to buy from another company when I got a price that could not be beat. Rain was our biggest problem, causing delays. Install took 3 days, it rained on 2 of the day making the crew leave early. Matt was a pleasure to work with answering an question I had.The office department was good to deal. Meter swap out was quick.system is working better than PV watts estimate.

SolarGains is an Exceptional Company

First and foremost is this company is beyond organized. From sales to installation and support, SolarGains is head and shoulders above the rest. I had multiple leasing companies try to have me sign a lease with them. For some reason I felt that something was just not right about a leased solar system. That’s when I contacted SolarGains. I scheduled an appointment at my house with Logan Burke. This guy was exceptional. Professional yet laid back. He laid the numbers out for me to decide whether buying was the right choice. In the end buying a system was way more cost effective and affordable than leasing hands down. My solar credits come to me and not the leasing company. This can be anywhere from $800 to a few thousand dollars per year depending on the size of your system. A nice little payment for going solar. My electric bills were ridiculous. Anywhere from $300 to $500 per month. I can say that after 30 days of running my system my electric bill was only $120 and that was just the begging. I am now selling electrical back to the power company for credits which I can use during the winter when the sun is out less hours per day. Even with getting a bill from the electric company and paying my loan for the system I am still saving about $250 a month and the savings will just get better as my system produces more electricity. I am very satisfied with my decision to buy over lease. It’s really a no brainer. If you are in the market to get on the solar wagon then Solar Gains is an absolute must. You will not be disappointed. Thank you to the entire SolarGains staff for your exceptional and persevering work. I will recommend you to anyone that wants to go solar. Thanks again.

Top notch process

Solargaines definitely earned my business. Logan prepared my design and made it easy for me to choose high quality products. The office support enforced my confidence that I had made the right decision. The install was easy and the close out meeting gave me all the information I needed. If you are considering going solar, do it with Logan and Solargaines.

Solar Gaines

I searched the internet for negative reviews about Solar Gaines and found none so I decided to go with them. They did a first class install and on time. There office manager ,Sara was really on the ball with all communication e-mail or payments received. very satisfied Allen G

High service quality !

The team of SolarGaines provided us with an excellent service throughout the process of the installation of our solar power. From the initial phase of exploring possibilities, through getting the panels installed and ready to go. During the installation process, Sara was making sure the required paperwork was ready and filed, so that the hook-up to the grid happened quickly after the roof installation finished. Thanks Carson, Sara and Mike for the great experience. Would surely like to recommend SolarGaines to other customers! Jeroen

Professional and competitive pricing

Originally we decided to purchase the material and hire an installer for our needs after talking to several companies. We thought we could save over 30% to 40%and get higher end equIpment with more panels with what other companies were quoting us at the time . So I started calling around installers and found solargaines. They only install their own equipment however. After talking with them, they were knowledgable, their choice of inverter was solaredge which has a good reputation and they sold the mono panels. Their pricing was much better than any other company was offering and made us reconsider doing it ourself (aka purchasing equipment and hiring contractors). I had done a lot of research prior to our talks and after talking to their salesman I realized that there were tax rebates that I would more than likely never see because of the backlog of applicants. That honesty caught my attention because every other salesman stated otherwise. Their quote was lowest of the 4 companies that visited per kilowatt. The install was quick and professional, compared to other houses the aesthetics are quite pleasing. They were capable of offering a bridge loan until our rebates come and their warranty is much better than doing it yourself. We thought that the extra money we paid by having them do it was worth it for their guarantee, warranty, knowledge, paperwork, bridgeloan, and their installation. The whole experience was pleasant and I would recommend to family and friends.

Great company from start to finish

SolarGaines was great. I first started looking at Solar through the really big company, who clearly has a substantial marketing budget and was focused on a leasing arrangement. I then came across Dividend Solar, which does solar financing. They connected me with SolarGaines, who is their installer in my area. I checked the reviews on this website and saw that SolarGaines got great reviews. So I contacted them. They were extremely professional from start to finish. No hard sell - just a quote with a savings breakdown and there to answer any questions. To buy from them would be far less than from the really big solar company, and buying seemed to make a lot more sense then leasing. Once the papers were signed, they set up a project management website so that I could see where in the process they were at all times, their onsite staff was very courteous and always made sure that we were happy with any decision (such as where the conduit was located), and they handled all of the paperwork (including helping us get registered for Solar Renewable Energy Credits).

Nicely done

Very accommodating and friendly. Professionally installed and excellence customer service. Pricing is very competitive. Guide through the whole process.

Great Company Overall

I talked to several companies about solar panel installation, and I selected Solar Gaines for the following reasons: -Solid parent company that is very competent and experienced in the solar industry -13.7 cent/kWh production guarantee, which is the highest I have seen (all companies I have read in their contracts are around 8.5 cent/kWh -Best price in terms of $/W I have encountered among companies -Included high quality inverter that can monitor on a per panel basis -Provided excellent details on how they manage repair work orders They are very flexible to work with in terms of scheduling for installation. The project manager I worked with is very knowledgeable and detailed. He discussed conduit runs to ensure it was aesthetically appealing and necessary components that need to be installed in order to pass county building codes. The project manager always returned my calls for any questions in a timely fashion, and their administrative team is very helpful for filing all necessary paperwork so that permits and tax incentives are filed in a timely fashion. Overall, Solar Gaines has been a great company to work with from project design, installation, to commissioning.

Great work all around

Solar Gaines was our favorite company from the beginning of our search for residential solar installation. The salesperson was not pushy, but was instead informative and empowered my wife and I to make the best decision for ourselves. Installation was swift and efficient, and the panels look beautiful. They have been quick and helpful in responding to follow-up questions, and customer service has been pleasant. This is a terrific company, and I strongly encourage anyone who is looking into residential solar installation to try Solar Gaines.

Great company!

We thought SolarGaines did an incredible job. The installation went incredibly quickly, on-time, and on budget. We have recommended SolarGaines to our friends. Will

Excellent service

SolarGaines gave solid advice, discussing installation and financing options and post-installation support. I was happy with every aspect of the installation process: -Very good information packets -Responsive -Highly professional -Quick and trouble-free installation In the sub-ratings, I gave everything a 5/5 except quality of advice (4/5). It looks like we may have oversized our system relative to our needs (although we haven't had it for all seasons, yet). Also, while the certification and approval process is out of their hands, it took 6 weeks, which was a bit longer than I had expected.

Great install

There was a bit of a learning curve for my county, but overall, they were very responsive, and were quick to correct any issues that came up.

New installation

Solar Gaines did an outstanding job of installing our solar system. Clean wiring and an excellent roof install

Solar is awesome

We worked with Jim Cusick. He was great. I could email or call about anything and he would get N answer for me. The installation crew worked with my schedule and once everything was approved they got it done quickly. They were a very nice group to work with and I would use them again. I have recommended them to 2 other people already. Jim was not a pushy salesman and we liked that a lot. He answered most of our questions before we even knew if we wanted to go through with solar. He tried to find us the best way to finance as well. All around great job by all at Solar Gaines. We also liked that they were local and called from local numbers not 1-800 numbers like solar city who then sold our info.

2 thumbs up for solar gaines

I researched a lot prior to going with solar gaines, at least I think so. From the beginning with sales from Mr. Cusick, to the install, to the final inspection and turning the system on. I have been extremely pleased. There were some problems with paper work. All of which were with the electric company (go figure ), but that was handled with dedication by Sarah, who also kept me totally in the loop with each and every email correspondence with the electric company. I am veer passed and recommend solar and solar gaines to every one who aka or talks about going solar.

Happy Solar Panel Buyers

SolarGaines did a nice job from start to finish for us. We decided to purchase our system, both to be able to customize the size and panel selection, and to be able to own the system rather than lease it. I would recommend SolarGaines to friends and family who want to 'go solar.' SolarGaines is a professional, knowledgeable and friendly organization, who installed a well designed system for us, and assisted us with the related paperwork.