Solar SME - DUPE logo

Solar SME - DUPE

4.3 209 reviews Solar installer in Grand Prairie, TX
  • Installing since 2014
  • 5 areas served
  • Licensed

Overview of Solar SME - DUPE

Founded in 2014 and headquartered in Dallas, Texas, Solar SME is a solar company that aims to provide safe, reliable, sustainable energy to empower communities. The company offers residential rooftop solar services, commercial solar services, solar panel maintenance, and solar and roofing repair, and was awarded as Panasonic's Fastest Growing Installer in the South-West Region. Rated one of the top 500 solar contractors in 2020 & 2021 by Solar Power World magazine, Solar SME currently offers its services in the following states: Texas, Virginia, Florida, Georgia, Maryland, New York, Colorado, Pennsylvania, New Jersey, and North Carolina. Solar SME also provides several solar battery solutions that include the following: Panasonic EverVolt Generac PWRcell Enphase Ensemble LG Chem RESU Solar SME is one of the leading providers of rooftop solar systems in the United States. We offer end-to-end solar energy solutions of top quality that are completely adaptable to any customer requirement. We provide free solar estimates, solar system designs, various attractive financing options, and top-notch customer support. There's also a 25-years all guard warranty! You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family's needs. As a BBB accredited company, we are passionate about your energy saving goals and enabling you to generate your own electricity.

What Solar SME - DUPE customers say

4.3

209 reviews

5 168 4 13 3 4 2 8 1 16

Showing 5 star reviews only. Show all

Bryan V

Reviewed on Dec 26, 2023

Great Service

I have had Solar for a few years. Recently a couple inverters went down. I contacted Solar SME and they had the new inverters sent and installed within a few days. Great to see them respond even though it had been so long since the original installation. They really do a great job of customer service. I would like to thank Roman Omari and his team for jumping on the repairs and getting everything back up and running smoothly.

Response from Solar SME - DUPE

We're delighted to hear about your positive experience with SolarSME! Thank you for acknowledging the excellent service provided by the team. Your satisfaction is our priority. Thanks for choosing SolarSME for your solar needs!

Islah

Reviewed on Dec 22, 2023

Very proficient

Great team work from proposal to reaching an agreement, design to procurement of materials/equipment and then completion ahead of schedule. Indeed they are the Subject Matter Experts when it comes to home Solar Systems.

Response from Solar SME - DUPE

We're delighted to hear about your positive experience! Our team at SolarSME takes pride in our end-to-end expertise, ensuring a seamless process from proposal to completion. Thank you for choosing SolarSME for your home solar system needs!

Kiran

Reviewed on Dec 19, 2023

Good service and installation

Solar SME Inc has been very professional from beginning to the end. Levon Sarayan the project manager has been very patient in explaining every step of the system setup process. Payments are collected in different phases which made it comfortable to handle payments. It takes time to learn the monitoring system but Levon has been very patient in explaining and helping us read the system better.

Response from Solar SME - DUPE

We sincerely appreciate your positive feedback on Solar SME and Project Manager Levon Sarayan. We're delighted to have provided professional and patient service throughout the system setup. Thank you for choosing SolarSME; we value your trust in our expertise. Thanks once again.

Brent S

Reviewed on Dec 14, 2023

SolarSME

The team from sales to project management and following has been great! The system is working great. We are happy.

Response from Solar SME - DUPE

Thank you for your positive feedback! We're thrilled to hear that our team, from sales to project management, has made your experience great. We appreciate your choice of SolaerSME.

Philip Nguyen

Reviewed on Dec 9, 2023

Good Solar Service

I liked how Denis Lee handled my Solar installation. Very nice and friendly. The reasonable and cheap price is why I chose Solar SME. The installation was easy and fast.

Response from Solar SME - DUPE

We're happy to hear about your positive experience with our team. Thank you for choosing SolarSME and rating 5 stars.

Ryan

Reviewed on Nov 30, 2023

Solar Panel Installation

Great installation and service.

Response from Solar SME - DUPE

Thank you for your kind words! We're delighted to hear that you had a positive experience with our installation and service.

Michael Priess

Reviewed on Nov 16, 2023

Rocky first year

System has been running since January. Battery offline 149 out of 289 days, monitoring offline 131 out of 289 days, panels likely producing the whole time. So this would be a 2 star at best. However I’m giving it 5 stars because Faris has been on top of things the entire time, once he took over the system actually started monitoring, battery started working, and he’s been prompt to respond to inquiries and scheduled the multiple RMAs and technicians well with excellent communication. Here’s hoping the system will work going forward !

Response from Solar SME - DUPE

We appreciate your detailed feedback on the system performance and your acknowledgment of Faris's proactive efforts. It's encouraging to hear that the system is now functioning better under his management. Your positive experience with communication and issue resolution is valued. Wishing you continued success with the system going forward!

Noah

Reviewed on Nov 1, 2023

Areej made the process of getting my solar panels installed a lot less stressful than it could have been, always stayed in contact with me throughout the process and helped answer any questions that I had along the way.

Response from Solar SME - DUPE

Thank you for your kind words! We're happy to assist you throughout your project. Your satisfaction is our priority, and we appreciate your trust in SolarSME. Thanks once again for 5 star review.

DRUPAD PATEL

Reviewed on Oct 31, 2023

Excellent Company

We chose the SolarSME to install the solar system in our home. We got the quote from several companies and Solar SME quote was very competitive. Based on reviews, we have chose Solar SME. Our project manager was Dan Marino. He was providing outstanding service during the whole process. He was keeping us updated and always available via phone and text. We are very happy with Dan and I would highly recommend Dan and solarSME for solar installation.

Chris Ozog

Reviewed on Oct 27, 2023

We had a positive experience working with Solar SME for our installation in our Baltimore city row home. The price was very competitive and the installation occurred without any defects (eg no leaky roofs). Our contact Johan was very attentive to our concerns about our roof and would usually respond to my emails within hours. Would recommend.

Response from Solar SME - DUPE

We appreciate your kind feedback! It's good to know that you are satisfied, with our services. Johan and the SolarSME team are grateful, for your recommendation.

Reggie John

Reviewed on Oct 13, 2023

Excellent and very fast response to concern I was facing as a result of a recent storm and power outages. The engineers were great experts that understood the problem immediately and fixed it remotely.

Response from Solar SME - DUPE

We're pleased to have swiftly resolved your post-storm concern. Our expert engineers are dedicated to ensuring your solar system runs smoothly. Thank you for the 5-star rating!

Stuart

Reviewed on Oct 12, 2023

Excellent service

I have been Interested in getting solar panels installed on my home for some time. SolarSME provided excellent service. Emir worked with me to get solar panels installed on my roof that would cover 100% of my electricity needs. All phases of the installation process were explained. My solar panels are easily producing more electricity than I use. Emir has also assisted me with the application for the SREC. Going solar is one of the best financial decisions I have ever made.

Response from Solar SME - DUPE

We're delighted to hear about your exceptional experience with SolarSME and Emir! Covering 100% of your electricity needs with surplus energy is fantastic, and we're thrilled to have helped you make a smart financial decision. Thank you for your 5-star rating.

Eric Millican

Reviewed on Sep 28, 2023

Good experience with Solar SME

I had solar SME install a system at my house in Buford GA. They were quick to respond to my questions, professional, and got the job done on time. Highly recommended.

Response from Solar SME - DUPE

We greatly appreciate your positive feedback! Thank you for choosing SolarSME for your solar installation needs. We're delighted to hear about your experience with our prompt and professional service. Enjoy your clean energy journey!

Tom Lowman

Reviewed on Sep 27, 2023

Great Experience with Solar SME

Solar SME installed 19 solar panels on my home and I just got my Permission to Operate and turn the system on. I am very pleased with the team from Solar SME including Levon Saryan (who kept me informed and handled the paperwork) and the installation team led by Rashed. The panels look great (sleek, straight and low profile).

Response from Solar SME - DUPE

We're happy to hear about your positive experience with SolarSME! Thank you for choosing us to install your 19 solar panels. Kudos to Levon Saryan for guiding you through the paperwork, and to Rashed and the installation team for their excellent work. We appreciate your trust in us and hope you enjoy your sleek, efficient solar system.

Leonard Maliver

Reviewed on Sep 19, 2023

Install solar panels on my roof.

Excellent job. they were prompt, professional, and courteous. I would highly recommend their services.

Response from Solar SME - DUPE

Thank you for your wonderful feedback! We truly appreciate your recommendation and are committed to delivering exceptional service every time.

Glenn S.

Reviewed on Sep 17, 2023

Great Support Throughout the Process

Despite some issues with a local subcontractor, the initial Project Manager, Andre Leon, and Technical Support Officer, Akil Dabir, were always responsive and helpful throughout the process and worked to keep us on track and get us live as soon as possible. The process was otherwise seamless and we are happy with the installation, project cost/value, and financing Solar SME arranged. SolarSME were transparent, fair and forthright throughout the process, and did everything they could to get us up and running as quickly as possible, and we are happy with the end result.

Response from Solar SME - DUPE

Thank you for your detailed feedback! We're delighted that despite challenges, our team, led by Andre Leon and Akil Dabir, ensured a seamless installation. Transparency, fairness, and efficiency are at the core of our service. Your satisfaction means the world to us!

Angel

Reviewed on Sep 12, 2023

Best value and very responsive team

We chose SolarSME after researching and getting quotes from a dozen other solar companies. The team was always prompt and responsive in addressing any queries we had be it through emails or phone calls. We finally got Solar panels installed and up and running for almost a month now. Love the app too to monitor panel's energy production.

Response from Solar SME - DUPE

Thank you for choosing SolarSME! We're thrilled to have met your expectations with our responsiveness and the seamless installation process. Enjoy monitoring your panel's energy production!

Bill

Reviewed on Aug 29, 2023

Great experience

Had a great experience, everything was completed in a timely manner. Emir was great. My PTO was granted in a quarter of the time that my neighbors took. Tks

Response from Solar SME - DUPE

Thank you so much for sharing your positive 5-star experience! We're thrilled to hear that everything was completed promptly and to your satisfaction. Emir is indeed a valuable member of our team, and we're glad to hear he made a difference. Your time is valuable, and we're delighted we could expedite your PTO process. Thanks again!

Paul R

Reviewed on Aug 29, 2023

This had been quite a long process, however, my new solar system is very powerful in terms of power output. Panels look great on my roof. I had been approached by several solar companies and I chose SolarSME because the Google solar reviews of other customers. Their reviews seemed to be a step above every other solar company. During the installation, SolarSME contracted Hannah Solar out of Atlanta. These guys did a terrific job installing all the panels, the inverter and showed me how to use the SolarEdge app to monitor my new power source. I also got to interact with Joseph and the owner of Hannah Solar. Terrific guys! There were some challenges along the way, such as delays, a Solar edge inverter problem but, as with anything, there’s always a challenge or two. I rate a company based on how they respond to problems. That’s why I gave SolarSME 5 stars. I can be extremely demanding of people and with all the pressure I put on them, they performed at a very high level. They were calm, incredibly responsive and took care of any issues in a rapid manner. Farris in compliance was highly competent and slayed a problem we had with an inverter and he hustled to get it resolved without taking his foot off the gas pedal. Mario also did great follow up work and remained calm and responsive and, in the end, got it done. I’m completely confident I’m in good hands and, at this exact moment, my solar panels are creating 10kw. Well done SolarSME Team!

Response from Solar SME - DUPE

Thank you immensely for sharing your outstanding experience with us! We're thrilled to hear that your new solar system is performing exceptionally well. Your trust in SolarSME based on customer reviews means a lot to us. We appreciate your patience through challenges and are delighted our team's responsiveness and problem-solving met your expectations. Your confidence in us is our greatest reward, and we're thrilled your solar panels are generating 10kw. Thank you again for your fantastic 5-star rating!

Mar

Reviewed on Jul 28, 2023

Smooth installation

Solar SME was fantastic throughout the entire process. They handled all of the permitting and paperwork. Supplies were very timely and the crew was efficient. My project manager Andre communicated with me very clearly during every step to ensure I knew what was needed and what was next. I've been very happy with my choice in solar installation.

Response from Solar SME - DUPE

Hi Martha, Thank you so much for taking the time to share your wonderful experience with Solar SME! We truly appreciate your kind words and are thrilled to hear that you had a fantastic journey with us from start to finish. Our team takes immense pride in providing a smooth and hassle-free process for all our customers. We are delighted that you found our handling of permits and paperwork to be efficient, and we're glad the supplies were delivered promptly to ensure a seamless installation. We are especially grateful for your kind words about Andre, your project manager. Communication is key, and we always strive to keep our customers well-informed at every step of the process. It's fantastic to know that Andre's clear and timely communication made a positive impact on your solar installation experience. Thank you once again for choosing Solar SME, and we look forward to serving you in the years to come!

AM

Reviewed on Jul 6, 2023

Very Good experience

It took about 3 months for the Solar panels installation. The whole process was pretty smooth with guidance and updates being provided by Solar SME at every step. They took care of all the approvals. Andre Leon who worked with me from start to the end was always quick to respond to any questions and was very helpful. I would definitely recommend them.

Response from Solar SME - DUPE

Hi, Thank you so much for sharing your positive experience with us! We're thrilled to hear that the installation process of your solar panels went smoothly and that our Solar SME provided excellent guidance and updates throughout the journey. We take pride in taking care of all necessary approvals and ensuring that our customers are well-informed every step of the way. We'll make sure to pass along your kind words to Andre Leon for his exceptional responsiveness and helpfulness. We greatly appreciate your recommendation and look forward to continuing to provide top-notch service to you and others in the future.

Jay Zimmerman

Reviewed on Jul 1, 2023

We recently finished our solar project with Solar SME and are very amazed and satisfied with the company and project in totality. We had gotten a solar quote from a door to door salesman of a different company, but decided to do some research and get other quotes to compare. Josh was our salesman, and he took the time to answer my questions, laying out technical specs and helping compare the system they designed to the competition. I never felt pressured into a sale, and Josh was very helpful in explaining some of the discounts and offers they had. Next, we worked with Henry our project manager. He worked quickly and was amazing with communication at every step along the way. He also helped to quickly replace a panel that was damaged in transit. Thanks to Henry and his management, the project was finished ahead of schedule. Our installers were very punctual, and respectful. Overall, we are very happy with the end result and thankful for the team at Solar SME for completing our solar project! We have been recommending them to our neighbors who have been curious about our new panels! Thank you Solar SME!!!!

Response from Solar SME - DUPE

Hi Jay, Thank you so much for taking the time to share your positive experience with Solar SME! We're thrilled to hear that you had such a great journey with us, from the initial quote all the way to the completion of your solar project. We understand that making an informed decision about solar panels is crucial, and we're glad that our sales representative, Josh, took the time to address your questions and provide you with detailed technical information. Our team always aims to provide transparent and helpful guidance without any pressure to make a sale. We're delighted to hear that Henry, your project manager, exceeded your expectations with his prompt communication and efficient handling of the entire process. We strive to ensure smooth project management and are pleased that Henry's efforts resulted in the completion of your project ahead of schedule Once again, thank you for choosing Solar SME for your solar needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Wishing you continued enjoyment of your solar panels!

Steve Skapik

Reviewed on Jun 26, 2023

Solar SME project a success with Cyril as Rep

I selected solar SME for my solar panel project. Everything progressed quickly and smoothly until final inspection by the county. It turns out that the previous home owner made some shady and out of code modifications to the electrical system that needed to be resolved before panels could get permitted to operate, PTO. At the time of the initial inspection, I specifically asked if the existing system was adequate for the pending installation and I was assured it OK. To be fair there was no problem with the Solar SME work but I felt misled and was facing additional costs to correct the previous owners work before the panels could be used. I was frustrated and quite mad. The problems were very obvious according to the county inspector and I should have been informed at the beginning of the project not at the end. In spite of my attitude, my project manager Cyril put up with my anger and kept pressing to get everything completed and operational to my satisfaction. Everything now is turned on and working well. Each day I check my power generation (hoping for sunny days) and my electric usage on nearly every day is less than the power I am sending back to the utility (negative electric bill). So, in total I’m satisfied with Solar SME but they get 5 stars only because of Cyril (ask for Cyril as your rep).

Response from Solar SME - DUPE

Hi Steve, Thank you for sharing your feedback regarding your solar panel project with Solar SME. We appreciate your honest review and are glad to hear that despite the challenges with the previous homeowner's electrical modifications, you are satisfied with the overall outcome. We apologize for any miscommunication or misunderstanding regarding the adequacy of the existing electrical system. We understand your frustration and acknowledge that this issue should have been addressed earlier in the project. We appreciate your understanding and patience as our project manager, Cyril, worked diligently to resolve the situation and ensure your satisfaction. It's great to know that you're experiencing negative electric bills and benefiting from your solar energy system. Cyril is indeed an exceptional member of our team, and we will be sure to recognize him for his outstanding support. Should you require any further assistance or have any questions in the future, please feel free to reach out. We're here to help. Thank you once again for choosing Solar SME and for your valuable feedback.

Louis Coda

Reviewed on Jun 6, 2023

We chose SME to install our solar panel system after reviewing options available from EnergySage. The project began in June of 2022. My project manager was Areej Yousaf. There were a number of steps that were required for completion. The panels were installed on the garage roof and the generated electric power was routed through a sub panel. After the initial proposal was made I elected to add additional panels for potential additional future needs. Getting permit approval had delays with some minor changes. Initially I was told that projects take 12-16 weeks to complete however with the permit delays now 20 weeks out from the start I had to put a hold on the project due to a 3 month overseas need. Once the permits were obtained however delivery of supplies and instillation went very well and was completed in April 2023. The final Permission to operate and a change in the power company electric meter took another 5 weeks. In June of 2023 the project was finally completed and operational. The biggest frustration was the difference in time estimates for completion of the project. I was very pleased with the services I received from SME. They were always available by email or phone. I was kept up to date with the status of the project. The few changes that occurred were appropriately handled. I don't know how the time delays could have been managed differently. Perhaps there were nuances that a local company may have handled differently but there is no way to know that.

Response from Solar SME - DUPE

Hi Louis, Thank you so much for taking the time to share your experience with us and for choosing SME to install your solar panel system. We appreciate your detailed review and are delighted to hear that you were pleased with the services provided by our team. We understand that the project took longer than initially estimated due to delays in obtaining the necessary permits. We apologize for any inconvenience this may have caused during your overseas trip. At SME, we always strive to keep our customers well-informed and updated throughout the entire process. Your suggestion about considering potential local nuances is valuable, and we will take it into consideration for future projects. Thank you again for entrusting us with your solar panel installation. We're thrilled that the project is now completed and operational. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help.

JE

Reviewed on Jun 4, 2023

Installation of solar panels

The crew that carried out the installation were very professional, hard-working and respectful. They did a great job.

Response from Solar SME - DUPE

Hi JE, Thank you so much for taking the time to provide us with such a positive review! We're thrilled to hear that our installation crew exceeded your expectations. Professionalism, hard work, and respect are core values we instill in our team, and we're delighted that these qualities shone through during your project.

About Solar SME - DUPE

2014
Installing since
209
Customer reviews
4.3
Average rating
5
Areas served

What Solar SME - DUPE does

Services

  • Installation

Licenses

  • TX TDLR Electrical Contractor License: 33434. VA Electrical/AES Contractor License: 2705175870. PA HIC License: PA151336. MD Master Electrician Contractor License: 14296 NC Electrical Contractor License: U.34551

Reported by the company. SolarReviews has not independently verified these.

Where Solar SME - DUPE works

  • Georgia
  • Maryland
  • Pennsylvania
  • Texas
  • Virginia

Where to find Solar SME - DUPE

Head office

2630 Aero Drive, Grand Prairie TX, 75052

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Solar SME - DUPE

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