Solar-Ray, Inc.

If you need solar and battery backup work, hire this local company right now. When a sudden glitch hit my system, their team jumped into action immediately. They diagnosed the issue fast, fixed it completely, and gave me total peace of mind. Their service is top-notch, and I recommend them to everyone! Why They Are the Best Lightning-Fast Help: They did not make me wait. They jumped right on the problem the moment I called. Expert Fixes: Their technicians knew exactly what to do and solved the issue on the first try. Friendly Care: The staff treated me with great respect and kept me updated the whole time.Total Peace of Mind: My solar and battery setup runs better than ever now. My Final Thoughts Finding a company that stands by its work after the sale is rare. This team went above and beyond my highest hopes. If you want honest people, great work, and quick help, look no further. Call them today!

After COVID, we finally decided to install solar, even though solar prices were getting higher. Before choosing a company, I spent a lot of time researching different solar companies. Some had perfect 5-star reviews, but honestly, I found it hard to believe that every review was real. No company is perfect all the time. I first heard about Solar-Ray Inc from my neighbor. They had installed their system with Solar-Ray over five years earlier and had never had a problem. That gave me confidence. I checked the reviews and saw a few negative ones, but overall, most customers were very happy. That seemed much more honest and realistic to me. Now we’ve had our solar system for almost seven years, and it has been amazing. Before solar, our electric bill was close to $800 almost every month. Now we usually pay only $25–35 per month. We couldn’t be happier with our system. Last week, I called the office because I’m interested in adding a Tesla Powerwall battery before hurricane season. My call went to voicemail, and I wondered why. Later that afternoon, one of the owners called me back personally. He explained that they currently have a small office staff because he and two other team members are out on job sites every day. I really appreciated that he took the time to call me back and answer all of my questions. Their advice has always been honest and helpful. I’ve always given Solar-Ray Inc a 5-star review because I’m truly grateful for everything they’ve done for us. There are other companies I’ve had less-than-perfect experiences with, but I never leave bad reviews just because something small went wrong. I understand that mistakes can happen, and if I’m not happy, I simply choose not to go back. Finally, I just want to thank the entire Solar-Ray team. Working on rooftops in the Florida heat is incredibly hard work, and I have so much respect for what you do every day. Thank you for your dedication, professionalism, and for helping my family save so much money over the years. I truly appreciate all of you!

Tried to reach the company for 2 months now. Finally spoke with one of the office members, in person, who stated they would call me back to schedule service. Waited another 2 weeks, with no callback. Giving up on Solar-Ray. System is only 3 years old, but the inverters have standing water inside. Update 11/12/25 After leaving this review I received a generic reply from the Solar Ray. The wanted to see what kind of service I required. Funny thing is that I left details on the voicemail and follow up emails. The person who was texting me , actually said they did not read my emails. They did say that Mr. brown and Mr. Miller would come out to review the system, for a discounted rate of $300. They do not cover installation issues, since the system was installed 3 years ago under the previous owner. The main issue is that water is getting into the inverters and two of the inverter displays had stopped working. Thankfully all three inverters were operating properly. I had the system checked by another company, very responsive and punctual. Sure enough, water is coming in from the electrical pipes. We will see what that costs, but worth the peace of mind. This was a reminder to routinely check your system regardless of installer.

I recently purchased my first home and it already had solar installed on it by previous owner from Solar Ray. I didn't know anything about the system so I called to ask for information. Alex and Mike came out the same week. They answered all my questions, connected the monitoring for me and inspected everything to make sure its running well. I'm so excited to see how low my electric bill is going to be! Highly recommend them!

The sales pitch and installation went well in 2019 with no hang ups, then I had one inverter not operating properly and I contacted them for service and they came out a couple days later and replaced the fuse for a fee of course. Then earlier last year 2024 I had error codes being given on my inverter, I contacted them through the website leaving my information and heard nothing, so I called and straight to voice mail. After several weeks of trying the website and the phone number I finally got a call back on a Saturday from someone claiming to be a service technician, by this time I had already been on the manufacturers website to troubleshoot. And I explained the I was getting a ground fault error code and the tech said someone would contact me Monday to schedule the service. It’s now 2025 and not a peep from anyone at solar ray, after so much runaround I was contacted by a competitor about getting solar, I said I have solar but can’t get the company who installed them to come out and service them…the competing company sent someone out that same week and upon inspecting it seems that the emergency quick disconnect on the outside of the house was not properly insulated allowing condensation to build up and run down the wires and down to the contact switch which had become rusted in effect breaking the connecting, then the tech asked me for the key to the emergency disconnect box, and I said I never got any key to any box, that’s when he told me “looks like it’s been jerry rigged to operate without the key”, I asked if that was common and he said there is no reason why it should be bypassed because it’s a safety issue. Needless to say I’ve tried contacting solar ray again to obtain other information that they neglected to give upon completing the install. It looks like once the panels are installed and paid for or financed solar ray does like steve miller band and they “take the money and run!” Thanks for standing by your work, your product , and your customer…psyche

Horrible Service

I decided to go with Solar Ray to install my solar panels due to the longevity in business thinking that this meant they offered great service. Well, I was wrong. I had an issue with one of the inverters not working. I have tried reaching them by email, phone, facebook, even text, and nothing for over 3 weeks. They have not responded other than in text telling me that they will review my issue and get back to me. Still nothing. 3 weeks of no production. I even called the manufacturer of the inverter myself and created a "ticket" which I forwarded to Solar Ray. Still no response. SMA checked my system remotely and mentioned that it wasn't the inverter as it checked out and that it had to do with the install. I had to hire someone to check my system and effectively something in the system burnt out. I would recommend not going with Solar Ray ever because while they are responsive when they sell the system, you get nothing for service when things go wrong even though they mentioned that this was where they excelled. Move on from Solar Ray

Water leak in solar panel rail.

Today Mr. Brown and Mr. Alex visited our home to asses a water leak in one of the rail mounts. Mr. Brown and Mr. Alex performed a visual inspection in the attic and the roof. They assessed the leak area as well as the rest of the solar panels rails for signs of leakages none were found. They executed the proper repairs on the affected area. Assuring us that the leak problem was fixed. We can not ask for better service than the one performed by Mr. Michael and Mr. Alex. They sure do stand by their product and provided an excellent service. I highly recommend Mr. Brown, Solar Ray Inc., his General Manager Mr. Alex and employees to take care of your solar system future needs Thank you Mr. Brown, thank you Mr. Alex. Your expertise, knowledge and services are second to none.

Excellent choice for Solar

We engaged Solar Ray in 2021 to install our panels in our new home. I have found the product to be excellent and the support- when you get the right people - to go beyond expectations. This week we had Solar Ray come out for a tune up and maintenance check. We had the panels professionally cleaned after 3 years and then noticed a spike in output being made. We have never paid more than the minimum to Duke, so the panels were sized correctly and accommodate the pool

They were not able to fix a circuit breaker

They do not have any costumer support, terrible service, I strongly advise to not buy from this company. After 3 years of my system operating it stop working, I contact them they send a third party technician that charged $320 and did not fix the system. The worst problem was that they took 4 months (without my system working properly ) to answer my call. During this period I left more than 40 calls and several email, never answered. Finally after 4 months they came down to check my system and the conclusion was the fault was the electricity provider that was kicking off my system and they could not fix. I suspected because several house in my street have solar power and they were working fine. I called another company and 15 minutes of troubleshooting they discovered my system has a faulty circuity breaker, in 5 minutes it was fixed. That is the level of customer service. Be aware, they promise the world to sell, but them you are by yourself with a bad system and the never answer your calls.

Rolls Royce Of Solar

Had multiple quotes from many companies but choosing Solar-Ray was a no-brainer. Not only are they Florida’s first certified contractor to qualify and receive the nationally recognized NABCEP Certification for PV, they also have been installing solar since 2003; that’s over 18 years of experience. On top of that, they are offering 5% cash back from total cost given to you after the installation is completed. Michael Brown (Owner) is always educating himself on solar and keeping up to date with new products as they release. One thing that sets them apart is the various tests they perform with what they currently install vs what’s new to the market. Time and time again, the Equipment he offers outperforms new equipment like micro inverters, etc. Solar Ray is also BBB accredited and has a ton of other achievements and awards. They also provide amazing warranties for any roof leaks (if caused by the install) and 25 year warranty on equipment. Dennis (Salesman) went out of his way to make sure I understood everything that was being done from start to finish. He even went above and beyond by answering all my questions (which I had plenty) and helped me choose the best option/equipment for my roof and usage. I highly recommend this company and Dennis adds great value to this company with exceptional customer service and knowledge. I will definitely be using this company again for future solar installs and will also be referring them to my friends and family who are thinking about going solar. You will not regret choosing Solar Ray, so what are you waiting for?

Outstanding Company!

Best sales presentstion, and value.

Nothing But Promises Fulfilled

I am so grateful to have found Solar-Ray to take care of my solar needs. I was already dealing with Tesla solar when I looked at there reviews. I completely did a 360. I thought to myself, I will be dealing with this company for the next 20 to 30 years. So I did research and looked at reviews and found this Gem. They really do care about there customers, from the salesperson (Dennis) to the installers, to the owner. Oh and lets not forget the ladies in the office. Everyone is pleasant to work with and my installation went through without a hitch. My panels were up in 2 weeks. Then we just had to wait for the inspections. Solar -Ray has no control over that. What they do have control of is the quality of their work, and because it was perfect, the inspections went through with flying colors. Thank you Solar-Ray and staff for making a stressful situation stress free.

Great company with relentless customer satisfaction

For the last 5 years I was in the market looking for an honest solar panel installation company and until then I was not going to pull the trigger. After searching many companies, Solar-Ray was the one with the most accurate and honest answers to all my questions and concerns. The sales representative Dennis Aguado has a great level of knowledge and because of his direct answers and great honesty I decided to go with Solar-Ray.

AMAZING company and experience.

Amazing experience start to finish. Everything went almost as scheduled and Solar Ray made changes to accommodate the install when we ran into issues. Every problem we ran into was a minor issue. Without asking for a solution they were on top of it and always went above and beyond to resolve the hiccups. I can't say enough good about this company and the employees that work for Solar Ray. I shopped 4 different companies. Solar Ray was right in the middle price wise, but was the only company that came out to survey my home. Solar Ray identified issues with trees in my neighbors yard that the other companies did not. All companies wanted to do it over the phone and not take the extra time to do a thorough job with a site visit. If I had to do it over again no question I would not hesitate to contract with Solar Ray. Alex the sales rep was the best!!!

Highly Experienced and Excellent Service

After researching several Solar companies in the Orlando area, Solar Ray was my top choice. Local business with years of knowledge and experience. They have installed Solar on several homes in my area and all owners couldn’t be happier. Highly recommend Solar Ray. Mustafa was our sales representative and ensured a smooth transition to Solar. Great work.

The whole experience was a very easy and reassuring one.

The company had been recommended to us by friends and after getting quotes from several companies we felt that Solar- Ray offered us the best option at the best price for the total package we had been looking for. Our sales person Mustafa was very knowledgeable and made sure to follow up with us throughout the whole process from the initial sales visit through the installation and even months after the process was complete just to ensure that our expectations where being met.

Outstanding from competitive price to sales to installation

Mustafa and the Solar-Ray team greatly exceeded my expectations. I competed 3 companies total. Solar-Ray is by far the best.

So glad I chose to go with Solar Ray.

I’ve been thinking about solar for my home for many years. I chose Solar Ray because they had many years of experience, the products/brands they use are rated very highly by 3rd party reviews and their reputation for excellent customer service. This was not in my view a one-time transaction but I was investing in a product and I understood this to be a long term relationship with the the installer. Solar Ray’s price point was very competitive, the installation occurred on the time table as promised and their sales/customer representative Mustafa was outstanding. After I made my initial deposit, I later received a discount because the salesperson wasn’t aware of an ongoing special that the company was running when I made my first payment. knew right then, I had made the right choice with Solar Ray.

SolarRay has good reviews for a reason.

The SolarRay team was very professional. Our sales person and primary contact Alex did a great job answering questions and keeping us informed throughout the process. The system design is reliable and designed to meet our power needs. I had some estimates from other installers that were under sized and way more complex than required. SolarRay installs a great product with excellent workmanship. I highly recommend this team for your solar PV needs.

Start to finish great experience

Overall a great experience from start to finish. The representative was extremely knowledgeable on all aspects, from the energy production, how the equipment works, and the installation of the equipment as well had the most competitive pricing and incentives available. Hit all points and questions I had. Throughout the year I was shopping around for the solar panel system that would make the most sense to me and Solar Ray made the most sense. Furthermore, Solar Ray made installation smooth and in a timely manner and stayed in constant communication throughout the process. The installers were very nice and answered all the questions I had during the installation. Overall I’m very happy with the experience I had with Solar Ray and am recommending it to everyone I know, especially the Solar Ray Representative I was working with.

Excellent established company and great customer service.

Every step they were responsive and took care of any concerns/questions right away. With so many solar companies to choose they have been around before the big “wave”, have already learned lessons and I feel confident will be here for me a long time. Great warranty, no subs to deal with - one stop shop. I researched companies and they always came out on top. A+ rating with BBB too with no complaints filed is a big plus - shows they address customer concerns right away and respect towards the customer. Big plus!

Great local company

Solar ray has lived up to the reviews on this site. Super good communication, fair prices, and relatively quick installation. They took the time to walk me through any aspect of the system I asked. This is still a new system but so far so good.

Excellent service

I recently installed a solar system and chose Solar-Ray. They were the 3rd company I looked at and was hands-down 20-25% cheaper than the 1st two estimates and I looked no further. My solar rep/salesman, Vladimir Polozov, was very professional and knowledgeable. As tt turned out, he was a former tech/installer for Solar Ray which helped explain his ability to answer some in-depth installation and technical questions. Their fee schedule is simple and straight-forward, which made it easy to play with the numbers before settling in on a size, a 7.2KW system installed late last year. Since then, it has resulted in power bill free months ever since.

Excellent Solar Company and Production: highly recommended

Early in the second quarter of 2020, Solar-Rays installed an 11.4 kw system in our home in East Orlando. Before we went with Solar-Rays, we looked at a couple of other companies: one sales rep was 45 minutes late for the appointment, then took 30 minutes to figure out a quote and gave a monthly payment higher than the electric bill we pay now: he was asked to leave. Other companies were interested in selling non-solar equipment to raise the bill. We dealt with Mustafa from Solar-Rays who was on time and gave a quote within minutes of being here. He was very knowledgeable about the materials and process and had a no pressure approach. For us, reducing and stabilizing our electric bill was a priority. We reduced our Duke Energy Bill from $300 plus down to between $25 to $50 a month: Florida’s summer rains are cutting down on production so we are looking forward to the drier months and a near $0 dollar Duke bill. We have recommended them to many people and a couple have contracted them as well.

Excellent Service with a Smile

I recently installed a Solar System utilizing Solar-Ray as my state Certified contractor after researching several other companies. Solar-Ray is an excellent choice for any homeowner interested or seeking to install a solar system to reduce electricity cost. Their sales representative, Vladimir Polozov, is professional, knowledgeable and will be able to educate you on its rational as well as recommend an efficient system to satisfy your needs without pressure selling. Solar-Ray’s office staff and installation crew Car and Mike were not only friendly and professional, but well organized. The other companies that I met with were more interested in the sale rather than satisfying my needs. The Solar-Ray team members guided me through every step of the solar implementation process explaining each part. I would recommend Solar-Ray to any homeowner pursuing a Solar System. We reduced our Duke Energy Bill from $350 plus down to between $55 to $60 a month.

Excellent Customer Service

Solar Ray is a great company to do business with. From the Sales Rep. Mustafa to the Tech Karl who comes to my home to for follow up . Exceptional customer performance . Great Company . Since March 2020

Upfront and Straight forward

Their information is easy to understand, easily researched and competitively priced. All my questions were answered promptly.

Very simple clean painless process

Well I was highly recommended by a friend at work who researched and called different solar companies . He choose Solar Ray based on there track record as well as the price range . I then myself called different companies and received quotes and Solar Ray absolutely stood above the rest . They use the best inverter in the business (SMA) there panels are also American made in California . Then there is Dennis who basically walked me all the way through the process and explain everything in detail . He sized the system and even offered me additional information to maximize my solar system . He made the process so easy and was just a wonderful person . Dennis definitely gave me the extra confidence to choose Solar Ray . Everyone was wonderful from Carl to Dennis to Sandra . Most importantly the men who installed the system. My hats off to you boys especially . Got it done in one day with rain interrupting .If the owner is reading this your installers are awesome group of guys lead by a go getter .

We love our panels!

We have been very happy with Solar-Ray and with our panel—everything was easy and from start to finish they made sure we understood the financing, the install process, and what to expect for the future regarding panel care, output, etc. We worked with Mustafa and he was great! We did have to wait about 6 weeks for an install date, mainly because Solar-Ray is in high demand (because they are great!). The good news is you aren't charged a thing until a month after the panels are installed. After install there are a few hoops you have to jump through with the electric company (outside of Solar-Ray's control) before you can get the panels officially up and running but Solar-Ray does a good job of guiding you and helping move the process along for you as quickly as possible. Once the panels are installed, there really isn't much you need to do at all to keep them running except clean the panels once a year. We highly recommend getting solar panels and even more highly recommend working with Mustafa at Solar-Ray. Once we realized how easy everything would be and what a "no brainer" the decision was, we wished we had made the decision to get panels installed years ago!!

Great price, warranty, and service

I rate my experience with Solar-Ray as 5 stars. Let me first say that I rarely rate any company this high. My feeling is that if a company does a good job, then that should be considered “average”, or 3 stars. Solar-Ray far exceeded my high expectations in every regard, so they receive my rarely-given 5 star rating. It all started with my initial consultation with Mustafa. I had previously met with several other companies who seemed to be trying to sell me something I didn’t need or want, or appeared to be deceitful about their pricing and warranty. I had done considerable research prior to meeting with any solar companies. Mustafa arrived with a proposed design that exactly matched what I had calculated that I wanted. Mustafa was very knowledgeable, gave a very professional and informed presentation, and very patiently answered all of my questions. The price was also much lower than any other quote that I received, and the warranty was superior as well. On the day of installation, I was equally impressed by the professionalism of the installation team. They arrived on time, worked together as a team, eagerly answered all my questions, never shouted or used profanity, and left my home and yard as clean as it was before they arrived. The appearance of my system looks more attractive than other systems that I see around town. I have had numerous days with heavy rain, and I haven’t found one drop of water leakage. From the day I signed the contract, it took only a total of 17 working days for my system to be installed, the utility company to replace my power meter, and my system to be commissioned and turned on. Although it’s too soon to properly assess the performance of my system, in the 22 days that I have been operational, I have exceeded the advertised level of production on average. Overall, I would highly recommend Solar-Ray.