Solar Forward

I purchased solar panels from this business.. Their work was marginal they tried to cut every corner. When I complained they yelled at me, bad mouthed me saying i do not pay my bills. When they failed inspection they wanted to collect their final payment before their permit was approved. In order to complete the job they wanted me to sign a nondisclosure agreement, a lien release and pay them before their permit was approved. I fired them and finished the work on my own and passed inspection. In addition I was told that the amount of solar they sold me was enough to meet my use. It currently covers only 50% of my needs, I now have to get 10 more panels to cover all my needs. My needs have not changed they just grossly miscalculated my needs. In addition they are not willing to warranty the product which is a big issue because no one wants to do any work on them if anything happens. They left holes in the stucco, holes in the drywall did not install a meter to allow for the tracking of how much the solar panels produces and how much DWP receives. I still have a bill of 150-200 every pay period from DWP because they shorted me on panels which costs me an additional 1000 per year when is should be minimal if they had done the correct work. They aren't willing to warranty product and it is going to cost me and additional 20,000 to install more panels. If they did the correct job in the first place it would have not cost me anything more in either utility bills or panels. If they do not warranty the panels the installed panels are of no value to me as no one is willing to repair them if something happens. My utility bills that I have incurred approximately 1000 per year when they should be minimal. I am using the exact same amount as before they were installed they just miscalculated. They work in high end neighborhoods and can get away with overcharging for their work and not remedying their mistakes because they figure they can tell the client anything and they will pay more if there is an issue as it is never their fault so they always find a way for the client to pay. Stay away from this business.

We were looking to buy a back up battery system for our solar panels. This company was not Willing to help. We don’t have $11,000 to spend on a back up battery. I would SHOP AROUND before deciding on this company. Our entire solar panel system was $15,000