Savkat Solar
- Installing since 2017
- 3 areas served
Overview of Savkat Solar
SAVKAT started as a family-run residential SunPower solar panel dealer in Farmington CT. Our goal was to maintain customer relationships and provide great service at every step of the solar process. Over the years we have grown to be an Elite SunPower Dealer and service customers in five states. We have always been driven by customer interactions and focused on informing and empowering smart decision-making. During the consulting stage, we help homeowners understand their energy needs, solar savings, and the process of going solar. Throughout installation we handle all logistics from permitting to inspections. After systems have been turned on, we monitor all sites for accurate production estimates and exceeding performance expectations. We are proud to have a 5 star rating from our customer base. Our company owner is Board Certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is the most respected, well-established, and widely recognized certification organization for North American solar professionals in the field of renewable energy. Customers can rest assured knowing that we are highly qualified to handle their specific and unique solar needs whether commercial or residential.
What Savkat Solar customers say
Shaun
Reviewed on Oct 7, 2020
Savkat Team 5 star, Sunpower 2 star
Savkat Solar team was incredible to work with. They were helpful, knowledgeable, and did everything they could to make sure I was happy with the system I purchased. They showed up early every day for the install and walked the property with me to make sure they knew where the panels were going, how best to route the conduit so that it would be minimally visible from the street, and made sure that everything was cleaned up after they left. My only reason for giving 4 stars is Sunpower. The Sunpower monitoring system was supposed to give me insight into my system health and production at the panel level so that I could determine which panels were underperforming and which panels were having issues with shading. That is not what the Sunpower monitoring system does. After talking to Sunpower directly, I found out that this information WAS available to customers until a couple years ago when they took it away. Apparently they were getting too many people enforcing the warranty on them and so they took away our ability to see when panels were not performing as advertised. This is extremely shady and I have reported this to the BBB.
Edward Maturo
Reviewed on Jan 29, 2019
Sunpower
Salesmen to workers to install all excellent. Panels installed mid November. We still have a 200.00 UI bill. The sales rep told us that it takes time for the panels to charge. I giggled this and found nothing. Nothing says it in any paper work. We were told someone would check the system within 2wks. Not happy. I want credit, or they can remove the panels give me a new roof.
Response from Savkat Solar
Ed, Thank you for the review and I am happy to see you graded us well in almost all the departments. I believe there is a bit of a misunderstanding about what your wife and I spoke about with regard to the production. As I explained to Carol, your system was installed in mid November which is a time of the year where the sun hours are at their shortest and your production will be the lowest in the winter months when the sun is at its lowest point in the sky and the days are short. The panels do not "charge" and that is why when you Googled it you found no information. What I think is being referred to is the banked kilowatt hours in the net metering program. The banked kWh's are the additional production in kWh's that you have at your disposal for nighttime and the time of the year when you have shorter sun hours. You will build your bank starting in March and throughout the summer and into the fall. Your system was designed to offset 100% of your electric needs based on your average usage over a year period. This is the case with systems that are properly designed. <br /> <br />As for products and equipment used, you have a SunPower Equinox 360 Watt system on your home, this system is second to none in the world and I am confident you will feel the same very soon when you see your banked hours on your utility bill.<br /><br />The after sales support is here 24/7. I personally took your wife Carol's call this past Sunday and went over the aforementioned. I have since ran the diagnostics on your system to ensure everything is working as described and it is. We appreciate your business and your feedback. We are here anytime you need us.<br />Sincerely,<br />Steven Salansky
About Savkat Solar
- 2017
- Installing since
- 85
- Customer reviews
- 4.49
- Average rating
- 3
- Areas served
What Savkat Solar does
Services
- Installation
- Roof Replacement
Where Savkat Solar works
- Connecticut
- New Jersey
- Pennsylvania
Where to find Savkat Solar
Head office
71 Dolphin Road, Bristol CT, 06010