Savkat Solar

Do not recommend

SavKat isn’t a solar installer I would recommend. They left a mess in my yard from wire clippings, putty seal, trash and the best was 2” stainless lags left in my yard for my mower or my daughters bare feet to find. Thankfully my wife picked them up first. I had been told the sales rep would be onsite the day of install. I thought it was bizarre. How can you be on site for these installations and selling the product you must be spread pretty thin, to which I was told that’s how we do business. No show up by the sales rep. I’ll leave his name out for now. I received a text saying he had a conflict appointment (which is understandable) but the kicker for me was he had the audacity to ask me on a Friday night to send pictures of the install. The icing on the cake was the folks digging the trench from my garage to the main house showing up zero notice. After I made it ABUNDANTLY CLEAR to notify me first. I have several hurried utilities, sprinkler lines, electric and my well pump that I wanted to make the foreman aware of. A simple schedule call ahead was a small ask. Received a phone call from my wife “who is working in our yard and why are they digging?” Again super avoidable if someone had just called or kept true to their commitment. Now I’ve asked for all of the installed equipment to be removed from my house. Not a company you want to do business with if it doesn’t make you a priority. I mean, I guess I should’ve expected this. They are just the installer zero skin in the game. Buyer beware.

Unfair and deceptive trade practices, breach of contract

There are no optional negative value stars. Savkat, applicable manufacturers contacts and area representatives, local installers of my metal interlocking shingles and the PVC membrane were all provided with the initial plan, which included installation instructions for Fast Track stainless steel anchors and stanchions requested by the metal roof manufacturer to preserve my warranty, and agreed to coordinate with the SAVKAT installation team for a November 2023 installation. Then on 7.5.23 the contract was signed. Savkat failed to provide the outstanding customer interactions their website and sales team promised. I had to seek updates and was stymied. Later. Savkat renegged on installing the Fast Track anchors requiring my roof installer do the work with their guidance. I spoke with the installer and he was prepared for the Nov installation. Savkat failed to perform their due diligence in maintaining communication with the others parties including the homeowner. They failed to submit a final plan, failed to seek town and electric utility approvals. Savkat failed to respond to my repeated attempts at contact. Savkat abandoned me! All attempts to contact the owner were blocked. 1.25.2024 Cameron called and blamed others for the delays, took no responsibility, offered no apologies, complained of my 1 Star review, and unilaterally attempted to cancel the contract of which they were clearly in breach, and told me my deposit of 8 months would be refunded. 2.5.24 Cameron left a voice-mail and renegged on the refund because my review. "Unfortunately because of the review being left I won't be able to refund the deposit until it is revoked." Holding the deposit as ransom!!! Savkat censorship of reviews is unconscionable. Their unethical attempt to coerce freedom of speech along with their advertised claims of exceptional customer experiences and interaction constitute unfair and deceptive business practices. Unfortunately they are the only dealer of SunPower solar panels.