RISE power

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Updated: 13 February 2023
Installer

Installing solar since 2019

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3.76 from 5 Reviews

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RISE power reviews


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3.76

Avg. rating

Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.6

On schedule

4.6

Installation quality

4.6

After sales support

4.6

Latest good review thumbs up

MikeB | Plano, Texas | 08/12/2023

RISE Solar is someone I'd gladly do business with again

I started doing solar research in the late 70's, and have followed the industry now for 40+ years. I've delt with many companies, good and bad and have to say RISE solar is the top solar company I've every worked with. This is the second solar array we've installed at our current home (capacity 10KW), and expect it and the current array to provide a total capacity 25KW, making us net energy neutral or even slightly positive. In review of this installation completed last month, and the performance of RISE solar overall, we are totally pleased: The communication from RISE was very good, substantially better than most any company in any industry I've worked with before. From the president, to their operations personnel, to the installers, they were all very conscientious, courteous and polite. They were flexible with our schedules and in retrospect, honest - everything they told us turned out to be true. Their monitoring of the system is very good, letting us know when they were setting the system up, tweaking performance and communicating efficiently with professions that are all well trained in customer service. I've seldom been impressed with any company to the degree that we are with RISE, and hope to use them again in future.

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Latest bad review thumbs down

Robin F. | Desoto, Texas | 07/13/2021

Customer Abuse Misuse of ONCOR REBATE AS ABAIT-AND-SWITCH

Rise Power CUSTOMER ABUSE AND Misuse of ONCOR REBATE PROGRAM AS A BAIT-AND-SWITCH TACTIC. Tell me what happened. March 2. 2021 Rise Power presentation to us including an explanation of non-guaranteed ONCOR REBATE at 15khw approximately $7,000 in our case. March 4th we signed the contract. The problem is that Rise Power aroused our hopes and neglected to circle back to tell us that our project was not approved. They had 3-different opportunities to tell us but did not. After 9-weeks of chasing an answer, we reached Ben Bryner and learned that we never had a chance of receiving the ONCOR REBATE. He admitted that the sales rep did not know the structure of the promotion and the way that they use and utilize the rebate as bait is they only tell their experienced reps to use the promotion to get their customers to move forward with solar as we did. Then they switch. Ben Bryner admitted that the funds were mostly or already claimed by the time we signed our contract. Since the rebate is not guaranteed they don't expect you to follow up. But, to be ok with not being told anything. The ONCOR REBATE IS SIMPLY A SALES TOOL. Rise Power owes us the rebate. BEN BRYNER agrees that there is a problem but his partner Adam doesn't think that anything went wrong. Ben promised to speak with Adam and get back to us but it has been more than three weeks and all we have is another broken promise. We had to do all the work to find out that we would not be getting the rebate. And that's just wrong. Rise Power harmed us. They lied. And, they owe us the rebate. We are still waiting to hear from Rise Power.

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Joe | Plano, Texas | 02/13/2023

Install

Excellent experience from inquiry to installation!

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Manjote Haworth | Plano, Texas | 08/02/2019

Go Solar Power!

I am grateful for the presence of technology to channel solar energy to our homes for electricity and be environmentally friendly to Mother Earth. Tony B. helped me set up the solar panels system at my house. The company had excellent customer service, I was pleased with their responsiveness to all my queries and recommend them highly. The system has been functioning excellent. I often get credit from my electric company for the surplus production from my panels above what my house uses. Tony was knowledgeable in explaining to me the different financing options and help me pick one suitable for me. The process was simple and I am glad I made the choice of solar energy over fossil fuels. I hope every household makes the decision to turn their roof into a power plant and save our planet and resources for future generations to come. Thank you Tony for making it possible for my home!

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Gary C | Denton, Texas | 07/31/2019

Turnkey Panels

My experience with Rise was very pleasant. My sales rep, Tony B., was knowledgeable and responsive throughout the HOA approval process and City/Utility Permitting. The panels, inverters and materials are top notch and priced competitively with competitively against contractors with lower quality panels. The install team was professional and speedy, and in general, everyone at Rise played their role with professionalism and customer service. I appreciated the fact that the process was turnkey for me as a customer, and I only had to chime in on occasion to assist with HOA and permitting process. I also appreciate the financing options that removed the financial barriers to renewable energy, making it possible to go green with no money down and monthly payments that are a bill swap for my electricity bill. I would much rather pay for my panels at a rate that is locked in than pay an increasing monthly payment for electricity from my utility company, and I recommend Rise for anyone that is considering going solar!

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Service types


Residential solar - Grid tied

About RISE power


At RISE power, our mission is to provide our customers with unrivaled whole home value and comfort through innovative energy reduction, production, and consumption technologies. Every day, our company strives to provide our customers with more choice, more control, and a smarter way to consume and produce their own power.

RISE power was formed because the founders knew there was a better way to provide more value to our customers by using the highest quality products tailored to the custom needs of your home. As a fully licensed installer with over 15 years of combined experience in the solar industry, we understand the ins and outs of going green.

Office locations


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Texas - Richardson

681 N Plano Rd, Richardson TX, 75081

Contact RISE power


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Head Office
681 N Plano Rd, Richardson TX, 75081
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RISE power