Pure Energy LLC

Verified profile
Updated: 13 May 2021
Installer

Installing solar since 2014

Pure Energy LLC logo

4.17 from 5 Reviews

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Pure Energy LLC reviews


4 stars

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3 stars

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4.17

Avg. rating

Breakdown of consumer reviews

Sales Process

4.3

Price as quoted

4.5

On schedule

4.3

Installation quality

4.5

After sales support

4.3

Latest good review thumbs up

Lopez Family | Lubbock, Texas | 06/10/2021

Excellent service and clean professional work

I cannot say enough about how impressed we are for the work that was done on our home. The crew worked in the blistering heat yet worked professionally and did an awesome job installing the panels. Their work is clean. No wires hanging out and everything looks great. Highly recommend Pure Energy.

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Latest bad review thumbs down

Tim in Lowell | Lowell, Arkansas | 03/03/2020

Needs to be out of business

We were lied to from day one, and I have proof in writing. They lied about how much we would save, what our tax credits would be, when we would be up and running, and so much more. It took them 7 months to get our solar turned on after installation. We had to constantly hound them and the lady answering the phone lied to us, in an attempt to shut us up. She literally told us that we should be up and running but we just didn't know. They closed down the office in our area and left no warning or information to us who were stuck with a non-working system. Once running we discovered that we are not going to produce anywhere near the electricity we were told. Between the solar panels and our BARELY lower electric bill, we are now going to pay FAR MORE than our old electric bill. Once the panels are paid off we aren't even going to save very much off our bill. We even "oversized" our system. Our neighbors experienced the same issues, so we are not alone in this. They shut down their Arkansas operations (or so they say) and the rep they had running point to fix all issues...stopped answering his phone or returning calls/texts. He is one of several they have had, so i shouldn't be surprised. This company is crooked!! We have all the papers and worksheets from the original sales guys.

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Jessie A | Lubbock, Texas | 05/13/2021

Great Service Great Product

I googled several companies in the Lubbock TX market! Pure energy was the quickest to respond as well as providing an affordable quote! Rob was helpful and answered all of my questions! The company was professional and friendly! They installed my panels within a day with professionalism and courtesy! Even after installation Pure Energy was helpful to my needs! I highly recommend this company within the Lubbock TX market! On top of this I also got my tax rebate credit which was awesome!!

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Chris Curtis | Lubbock, Texas | 05/13/2021

Amazing

Very professional and knowledgeable in all aspects, Terry was able to answer all questions with ease. He showed me all the instals that was in the area. And let my call a couple of customers as well before I made the switch.

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Natassia | Canon City, Colorado | 04/04/2020

Great experience!

We had been tossing around the idea of solar when Tyler came to our door about his services. He ended up quickly getting us the information we needed to make a decision and handled everything very professionally. Our solar panels look great and are very discreet, we are happy we chose pure energy for our solar!

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Nicole Balderas | Lubbock, Texas | 03/04/2020

Amazing Company !

Pure Energy was by far the best . My investment has shown savings over the year I’ve had the system. From install (which was quick) to getting the system turned on was about 2-3 weeks. I love the app that allows me to track my production. Solar was a easy choice when dealing with Pure Energy. The sales rep was very knowledgeable and took the time to answer all of mine and my husbands questions. No doubt in my mind that I made the right decision when choosing this company.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About Pure Energy LLC


Pure Energy is the premier installer of premium quality PV solar systems, based in San Antonio, Texas. The company was founded in 2014 by Justin Griffith, who noticed a growing divide between the quality experience and products customers deserve and what existing suppliers were able to offer.

Since its inception, the company has grown exponentially in both size and reputation. Today, Pure Energy is the leading installer of quality PV solar systems in San Antonio and has expanded its reach to include leading operations in several other markets around Texas. In 2018, Pure Energy proudly welcomed Rob Dickson and the Texas Sky Solar team in Lubbock Texas to the Pure family. This partnership brought a leading local Lubbock sales team, bringing an ideal combination of service and support to the west Texas area!

Pure expanded in additional markets throughout Texas, including various new markets in late 2019, and continues to expand into surrounding states at a rapid pace. For 2020, Pure is bringing its industry leading products and systems to Colorado, with an experienced business development team opening a new facility to house thousands of panels and a world class install team based in Colorado Springs. In addition, Pure has opened a full-time sales and installation operation in Waco, Texas dedicated to bringing high-quality solar products to the great residents of Waco!

Pure Energy is fully committed to providing the best customer experience and has invested heavily in both support and customer care resources to ensure that our customers have a consistent, dependable experience for decades to come. Our commitment to our customers and partners does not end when your solar panels begin producing cost-efficient, clean energy. Pure’s experts are ready and trained to service and support your system when called upon. We’ve built an organization that is ready for the long term commitment we make to each and every one of our customers, because you are now a part of our Pure family. Our goal is to be San Antonio’s (and Texas’) top installer in every facet of our operation.

Every choice and investment we make is predicated on preparing for a long term commitment to the needs of our customers and partners. Pure understands that this requires more than just quality products and great pricing. Our partners deserve the most professional, personal, informative and timely service available. That quality experience applied to every aspect of the process, so we are committed to upholding the highest quality standards in the industry. That’s what we offer you…the BEST. The best products, the best people, and world class service and support. Our organization is built for the long haul, built for you… and built right here in San Antonio! While we are proud of our roots, our passion and commitment extends in full to every branch of the Pure family tree as it expands throughout the USA! Pure’s team looks forward to bringing an industry-best, high-quality experience to all of our partners.

Experience a better way to bring clean, efficient energy to your home or property and reach out to your local Pure Energy rep today!

Office locations


Select state

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Texas - Lubbock

5714 40th Street, Lubbock TX, 79407

Texas - San Antonio

18847 Redland Road Suite 100, San Antonio TX, 78259

Texas - Waco

COMING SOON, Waco TX, 76708

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Colorado - Colorado Springs

975 Elkton Drive, Colorado Springs CO, 80907

Certifications


Better Business Bureau American Solar Energy Society Solar Power World UL Certification

NABCEP certifications


NABCEP Certified Solar PV Installer
Jerret Goodale
PV-102113-002645

Contact Pure Energy LLC


Location pin
Head Office
5714 40th Street, Lubbock TX, 79407