Edward Dosier | Midland, GA | 11/14/2023
My Experience
Wow! To start installing crew,, showed up in Midland Ga at 10 am. They broke for lunch at 12pm. Returned from lunch at 5:30 pm. With no communication to customer! So I get a hold of a customer service representative and she tried to get some sort of information from the crew! She finally calls me with some sort of communication but it was way off the mark! Finally at 7 pm the crew finished the job! I finally spoke with the director at of operations Moana. She was very apologetic for the communication gap!! But she stated to the sales representative that sold the panels. That she was in contact with me and we were buddies and I was just very squeaky wheel! I am not sure she knew that the sales representative shared her email with me! So, we go live and lord and behold we have a problem with the panels! Go figure!! So Poly sent a different crew out to troubleshoot this problem and they were able to configure the panels correctly! I am very disappointed with Poly and their supporting service!! So I would say that anyone that takes a chance with Spartan solar sales side and Poly installation and service side to really think twice!! My experience has been totally disappointing to say the least! So beware!!!
Edward Dosier | Midland, GA | 11/14/2023
My Experience
Wow! To start installing crew,, showed up in Midland Ga at 10 am. They broke for lunch at 12pm. Returned from lunch at 5:30 pm. With no communication to customer! So I get a hold of a customer service representative and she tried to get some sort of information from the crew! She finally calls me with some sort of communication but it was way off the mark! Finally at 7 pm the crew finished the job! I finally spoke with the director at of operations Moana. She was very apologetic for the communication gap!! But she stated to the sales representative that sold the panels. That she was in contact with me and we were buddies and I was just very squeaky wheel! I am not sure she knew that the sales representative shared her email with me! So, we go live and lord and behold we have a problem with the panels! Go figure!! So Poly sent a different crew out to troubleshoot this problem and they were able to configure the panels correctly! I am very disappointed with Poly and their supporting service!! So I would say that anyone that takes a chance with Spartan solar sales side and Poly installation and service side to really think twice!! My experience has been totally disappointing to say the least! So beware!!!
Edward Dosier | Midland, GA | 11/14/2023
My Experience
Wow! To start installing crew,, showed up in Midland Ga at 10 am. They broke for lunch at 12pm. Returned from lunch at 5:30 pm. With no communication to customer! So I get a hold of a customer service representative and she tried to get some sort of information from the crew! She finally calls me with some sort of communication but it was way off the mark! Finally at 7 pm the crew finished the job! I finally spoke with the director at of operations Moana. She was very apologetic for the communication gap!! But she stated to the sales representative that sold the panels. That she was in contact with me and we were buddies and I was just very squeaky wheel! I am not sure she knew that the sales representative shared her email with me! So, we go live and lord and behold we have a problem with the panels! Go figure!! So Poly sent a different crew out to troubleshoot this problem and they were able to configure the panels correctly! I am very disappointed with Poly and their supporting service!! So I would say that anyone that takes a chance with Spartan solar sales side and Poly installation and service side to really think twice!! My experience has been totally disappointing to say the least! So beware!!!
Simpson Family | North Augusta, SC | 11/14/2020
Excellent
Great experience from start to finish! Marvin has been exceptionally helpful throughout this process. They done all the footwork with the contractors and we couldn’t be happier! Thanks Poly!
Simpson Family | North Augusta, SC | 11/14/2020
Excellent
Great experience from start to finish! Marvin has been exceptionally helpful throughout this process. They done all the footwork with the contractors and we couldn’t be happier! Thanks Poly!
Simpson Family | North Augusta, SC | 11/14/2020
Excellent
Great experience from start to finish! Marvin has been exceptionally helpful throughout this process. They done all the footwork with the contractors and we couldn’t be happier! Thanks Poly!
Leigh Thigpen | Lexington, SC | 10/27/2020
I met with a Consultant not a Salesperson!
I met with Mr. Marvin Parker and he was the complete opposite of a Salesman! He gave me so much information about how Solar Worked and about how the break down of finances that applied to the Solar worked. Instead of doing just 1 home with them... I decided to do a rental home with them too!
Leigh Thigpen | Lexington, SC | 10/27/2020
I met with a Consultant not a Salesperson!
I met with Mr. Marvin Parker and he was the complete opposite of a Salesman! He gave me so much information about how Solar Worked and about how the break down of finances that applied to the Solar worked. Instead of doing just 1 home with them... I decided to do a rental home with them too!
Leigh Thigpen | Lexington, SC | 10/27/2020
I met with a Consultant not a Salesperson!
I met with Mr. Marvin Parker and he was the complete opposite of a Salesman! He gave me so much information about how Solar Worked and about how the break down of finances that applied to the Solar worked. Instead of doing just 1 home with them... I decided to do a rental home with them too!
Wood Valley Lane | Raeford , NC | 10/23/2020
The most professional and personable company I've worked with!
I have experienced the full spectrum of solar installers on the market. I have found the folk at Poly Solar to be friendly, down to earth, knowledgeable, and professional. They came early and stayed late to finish the job. They were in constant contact with me throughout the entire process. They even checked with my after the install to make sure my panels were performinig optimaly. They asked for me to send them a copy of my power bill veryfiy my system was fully optimized. When they found out my output was sub-optimal they cut me a check to cover my electric bill and came out and re optimized my system to provide improved output. I feel anyone who wants a positive solar experience from the begining would be well served to use Poly Energy!
Wood Valley Lane | Raeford , NC | 10/23/2020
The most professional and personable company I've worked with!
I have experienced the full spectrum of solar installers on the market. I have found the folk at Poly Solar to be friendly, down to earth, knowledgeable, and professional. They came early and stayed late to finish the job. They were in constant contact with me throughout the entire process. They even checked with my after the install to make sure my panels were performinig optimaly. They asked for me to send them a copy of my power bill veryfiy my system was fully optimized. When they found out my output was sub-optimal they cut me a check to cover my electric bill and came out and re optimized my system to provide improved output. I feel anyone who wants a positive solar experience from the begining would be well served to use Poly Energy!
Wood Valley Lane | Raeford , NC | 10/23/2020
The most professional and personable company I've worked with!
I have experienced the full spectrum of solar installers on the market. I have found the folk at Poly Solar to be friendly, down to earth, knowledgeable, and professional. They came early and stayed late to finish the job. They were in constant contact with me throughout the entire process. They even checked with my after the install to make sure my panels were performinig optimaly. They asked for me to send them a copy of my power bill veryfiy my system was fully optimized. When they found out my output was sub-optimal they cut me a check to cover my electric bill and came out and re optimized my system to provide improved output. I feel anyone who wants a positive solar experience from the begining would be well served to use Poly Energy!
Bruce Meyer | 07/23/2020
Great job. Wonderful asset to our house.
Poly Energy was very helpful right from the start. They provided us with useful information and guidance to help us make our decision. Our house is an older house and didn't have enough South facing roof so we had a Pergola built over the back patio and most of the solar panels were installed on roof. Along the way a few challenges came up and Poly Energy rose to the challenges and made sure that the quality of the project was uncompromised. We are very pleased and highly recommend Poly Energy to anyone looking to make the move to solar energy.
Bruce Meyer | 07/23/2020
Great job. Wonderful asset to our house.
Poly Energy was very helpful right from the start. They provided us with useful information and guidance to help us make our decision. Our house is an older house and didn't have enough South facing roof so we had a Pergola built over the back patio and most of the solar panels were installed on roof. Along the way a few challenges came up and Poly Energy rose to the challenges and made sure that the quality of the project was uncompromised. We are very pleased and highly recommend Poly Energy to anyone looking to make the move to solar energy.
Bruce Meyer | 07/23/2020
Great job. Wonderful asset to our house.
Poly Energy was very helpful right from the start. They provided us with useful information and guidance to help us make our decision. Our house is an older house and didn't have enough South facing roof so we had a Pergola built over the back patio and most of the solar panels were installed on roof. Along the way a few challenges came up and Poly Energy rose to the challenges and made sure that the quality of the project was uncompromised. We are very pleased and highly recommend Poly Energy to anyone looking to make the move to solar energy.
Robert m | Columbia, SC | 12/15/2018
Fast and Knowledgable
I had my system up and running within a month. They said it usually takes 2-3 months but I was surprised on how fast they got everything done. My last bill was $22! The sales guy was real nice and followed up on everything.
Robert m | Columbia, SC | 12/15/2018
Fast and Knowledgable
I had my system up and running within a month. They said it usually takes 2-3 months but I was surprised on how fast they got everything done. My last bill was $22! The sales guy was real nice and followed up on everything.
Robert m | Columbia, SC | 12/15/2018
Fast and Knowledgable
I had my system up and running within a month. They said it usually takes 2-3 months but I was surprised on how fast they got everything done. My last bill was $22! The sales guy was real nice and followed up on everything.