Mass Renewables

Excellent experience

I reached out to 3 companies for a bid to install solar at my house. Two were national companies and Mass Renewables was the local company. One of the national companies sent a generic bid via email, and it was the highest price, with no effort put into the bid, including communicating with me in a timely manner (a couple of weeks after initial minimal contact. I met with Diane and she was very thorough in her presentation, and was very responsive to my follow up questions. Mike Kelly was also helpful with questions. Mass Renewables pricing was in line with the other national company, but their attention to detail and response to questions exceeded what I could have hoped for, or received from the other company. The turnaround time from proposal to installation was as quick as possible, and everyone that I dealt with from Mass Renewables was awesome!!! They even handled all of things that other companies leave to the homeowner, such as dealing with the electric company, city hall and getting me signed up on the Mass Smart energy rebate program. My system is outperforming the quote, and I will be adding a battery to the system, probably this year. Highly recommended!!!

best value

We interviewed several companies most local to us. Their presentation was low key and informative. All our questions were answered clearly. Their prices beat everyone. Their work was efficient and professional. Would highly recommend them to anyone

Mass Renewables Delivers

I spoke with several solar companies prior to choosing Mass Renewables for solar panels for my home. One of their biggest advantages is that they do their own install of the product. Many solar companies outsource this work and mistakes can be made when installing panels. They also work with more than one manufacturer; solar is not a one size fits all solution. Having access to a variety of products is important. Chad Chviek’s design made sure the proper panel design was created allowing for maximum production and minimal cost. He even recommended trimming some of the trees on my property to gain the best results! None of the other companies even suggested this to me. Nick Hurder and the team treated my home with professionalism, care, and respect when installing the panels. The whole process went really quickly too. This local family run business has been around for many years; few solar companies can say the same. They took care of everything-from designing the best layout to assistance with financing to completing all the cumbersome paperwork for tax credits and warranties. Choosing to go with Mass Renewables is the best decision you will make. My only wish is that I had done it sooner. Call them today!

Honest and Detailed Work

I felt good about the reviews I read and decided to reach out to them. Immediately, Tim reached out to us. My husband and I liked that they were local. The contract was relatively small and they were honest. With 12+ years experience here in Massachusetts, they answered all of our questions and addressed any concerns we had. From the site work to the installation, they treated my home as if it was there's, and explained what they were going to do to our house before they did it. Upon completion, you couldn't even tell we had solar panels installed. They handle all the paperwork along the way so you don't have to worry about a thing. Everyone was a joy to work with and if that's not enough, then Mike (the owner) does the final closeout with you. All around, a nice experience, one that you can feel good about. I highly recommend them.

High Quality Work!

We first spoke with Mass Renewables in 2013, based on a friend's recommendation. We didn't have a system installed until 2019, in large part because it took us both that long to be comfortable with the idea of installing solar panels on our roof. I contacted them about three times in the course of those six years to get an updated estimate for what they could do, and every time they were very helpful and patient and got back to us quickly. After six years and many more conversations, they did meticulous work. They installed conduit in the attic (an unusually tight space in our house) instead of over the roof. While I told the electrician it would be OK to drill through our recently-renovated deck, he was able to avoid doing so and I'm grateful for his effort every time I walk by that space. They also communicated clearly with us while working to meet a very tight schedule of approaching winter, which enabled us to have another contractor replace two aging skylights before the panels were installed--what could have been a nightmare instead worked like a dream (I don't suggest trying to make the schedule more difficult and we did our best to avoid this, but the experience illustrates how well they did). They included extending the warranty of the system's components. When the utility completed the installation of the second power meter, Mass Renewables was able to turn the system on remotely within a few minutes of my sending them an email. If I had to do this over again, I'd use them again in a heartbeat, and would recommend them to anyone.

Great company that is very reliable and efficient

I found Mass Renewables based on numerous Facebook posts on the Franklin page with customers all highly recommending them. The entire crew that I worked with throughout the process was wonderful. They were very efficient and responsive hard workers. They were respectful with wearing masks during COVID-19. I have had the solar panels up and running now for a week and I have no complaints. The owner was great to work with and did an amazing job doing some of the unique project work himself. I highly recommend going green with Mass Renewables and making a good investment in your home if you plan on living there long term. Owning is so much better than leasing in my opinion.

Spectacular - best in the area

From the initial consultation, through installation and post-install follow-up, you could not ask for a better company. They are local, know all the ins and outs of the incentives, and provide exceptional customer service. They may be slightly more expensive than some others in the area, but they are NOT a fly-by-night. Be careful with solar installers - some are here today and gone tomorrow, with little attention to detail. That is not the case with Mass Renewables. The system install, clean-up and follow-through is truly exceptional. You cannot go wrong with this team.

We should have done this years ago!

Quick and professional installation that was done in a few days. Support team is great managing issues. BTW, the only issues we ever had were related to our WiFi coverage in the house, not the solar equipment itself. They'll install a reporting system so that you can track your production and manage any issues, and our router was a little out of range of the solar transmitter in the basement. Not Mass Renewables problem, but they came over and fixed it anyway. Awesome experience and should have done this a while ago.

Great Installation Turns Sunny Days into Money Days

I was already pleased with Mass Renewables and the excellent job they did installing my solar panels. They look great on the house and the wiring was hidden perfectly, not the way you see it on some other houses. But I am most pleased with the calculation they did in regards to profitability. They told me in roughly 4 years, my system would begin paying for itself. And here we are 4 years and 2 months later and I'm already generating a profit. They were right and I'm glad I went with them. Everything has been easy and I couldn't ask for a better company to deal with.

Local experts in both panels and batteries

New system eliminated my electric bill for 2 of the last 3 winter months (intentionally oversized a bit), provided a nice fed deduction, MA deduction plus SMART rebate checks. Mass Renewables wasn't my lowest bid, and initially underestimated the install time, but they were clearly well experienced and did a quality installation. I think it actually looks better than systems that I used to think were the better, cleaner installations.

Excellent experience with Mass Renewables

I used Mass Renewables to install solar on my house recently. The whole experience was excellent. Their communication was clear and prompt, their pricing was good, and the installers were efficient and great to work with. All-in-all an extremely professional organization. I'd highly recommend them.

This is how every business should run!

We found Mass Renewables through reviews here and elsewhere, and were among three companies with whom we met to bring solar to our home. We were very impressed with the presentation - very specific and detailed information about solar energy in general and about the benefits to our home specifically. At no time during this presentation (unlike the others) did we feel like we were being sold something. No pressure, no sales pitch - just an educational meeting (which matched what research I had done already - also unlike other businesses). They were most knowledgeable about the current and future state of solar energy in Massachusetts as well. Once we went with Mass Renewables, the rest of their team was just as expert as their first point of contact. From setting up the installation, to the installers in our home - each person was very respectful of us and our space. They kept things neat and clean. They were there when they said they would be there (early, in fact, each time) and done when they said they would be done. In fact, they initially gave us a timeline for installation to be complete and ultimately finished ahead of schedule. Most helpful throughout this whole process is that they took care of everything - from getting permits from the town, to completing the application process for our SMART credits. This entire process, which seemed daunting at first, went very very smoothly. I cannot help but admire how Mass Renewables does the work that they do. Across many industries, they can really serve as a role model of how you should run a business and how to take care of your clients. I would recommend them without any hesitation to my family and friends.

Very Knowledgeable, Very Honest, They still care after the sale

I had a great experience with Mass Renewables. We worked together to optimize the system. Energy savings have been better than expected. Everything has gone according to plan. When I had an issue with Mass. SMART program they worked with me to fix it. When my cable company mistakenly severed the on-line connection Mass Renewable worked diligently with me to fix it. You are much better going with a company like this that is both knowledgeable and really cares.

Excellent from start to finish

Initially found them doing an internet search and got in touch because of their great reviews and they were in a neighboring town. They were very quick to respond and came by for an in-person meeting to walk us through our options. Everything was clear from the start and we felt very comfortable going forward with them. One month after our initial contact they were installing the panels on the roof. The entire team was very professional and respectful of our house and we felt very comfortable having them go in and out of our home. The panels looked great on the roof they clearly know what they are doing. We referred her to our family and friends without hesitation.

Solar panels on roof, loan through state loan program

I used Mass Renewables just based on word of mouth. They showed me what they could do, also showed me how to apply for a solar loan, qualifying for a state discount. The process wasn't simple! They kept track of everything, and made it all go smoothly and easily.

A great installation experience

I selected Mass Renewables to put solar panels on our home this summer after checking reviews from several sources, and speaking with them and one other provider. Mass Renewables was one of the best rated, with lots of positive comments on their level of service. Our experience with them matched these positive reviews. They were very helpful and informative on the sales side - never pressuring, but accessible and responsive to questions. The team that installed the panels was great - they gave us clear estimates about time needed, and then generally beat their estimates, so everything went smoothly. They were respectful of our property, did a great job of keeping the site clean, and kept us informed the entire time. As I just had my wrap-up meeting to review warrantees, I can say that all of our contacts with the company have been great. We're really happy we chose Mass Renewables for our solar installation.

A Short and Easy Process

The whole process of working with Mass Renewables was quick and easy. They responded very quickly to my inquiry and set up a home visit within a week. Like the other companies, their representative was informative and explained the benefits and the process of moving forward with them. Their estimate came quickly after that and was competitive with other companies we interviewed. Once we signed the contract, we had regular contact from our representative to keep us posted on what was happening, so we had no surprises. Because of a cancellation, they were able move up our installation. Again, no surprises - their folks talked about where things would go, asked for our preferences on where to mount the inverter, the smart meter, and how to run the conduit to bring power into our home. Everybody was polite, friendly, and efficient. Our project was about 3 months from initial visit to generating power, and that included replacing our shingles before Mass Renewables could start. We've just started producing but, unless production turns out to be far below their estimates, we are thoroughly pleased with Mass Renewables and their staff and recommend them highly.

Very satisfied and great job from entire crew

Once we decided we want to install solar panels we enquired many installation companies. Mass Renewables is the only company that helped us to understand every minute details of the installation, net metering, SMART program, making the choice for panel company, design of the installation on the front of the house vs backside of the house, the timeline for the overall process, etc. After helping us making all these choices they did an excellent job during the installation process. They respected our choices and communicated everything with us. In the process, we also got out panel updated to 200Amp. I and my spouse are very happy with the work and left the job site very clean. After that, we are in constant contact to make sure the electric grid company follows up with the next steps until we could turn on the system. Finally, after all the process is done we are generating power from solar panels and very happy with the decision of going solar. Highly recommend them to anyone how wants to make solar panel investment to your property.

Excellence for Renewable energy

As a local company they were hands on from the beginning of the project to its complete installation. Also, they monitored our production and corrected a minor problem immediately. They continue to guide us and help maximize our investment.

Great experience with Mass Renewables installing Solar

It was a pleasurable and very informative process getting our Solar Power system installed. It started with a quick email and scheduling a meeting at our home with their representative Dianne. She was excellent at communicating all the salient features of their system, the different state and federal credits and a bucket load of questions that I had. The inspection was done promptly, they took care of all the paper work, their team was very polite & knowledgeable. It was clear that they were proud of the quality of work they put in and it was evident. Mass Renewables were very engaged and followed up on every query. The system has been live for a few months and I am very pleased with it. Go Solar NOW

Fast Installation

Mass Renewables are a professional organization who completed the installation fast even with the challenges of New England Weather.

Very professional, easy to work with

I did the research, best company, best deal. Practically free after rebates and incentives. They took care of everything. Great crews

Great work

I was very happy with the quality of service and the friendliness of the staff.

Residential Solar and Tesla Powerwall installation

If you are looking for a company that delivers what they promise on time, on budget, high quality with a crew that are very professional, friendly and organized, Mass Renewables is the one.

Solar project: excellence from planning to first SREC payment

It was an outstandingly great experience working with Mass Renewables from start to finish and all additional follow up. The owners, account manager (Sales), project manager, electricians, roof crew all work directly for the company and are highly competent, efficient and professional. Everyone did what they said they would do and showed up to the job site when they said they were coming and if had to postpone or reschedule which was only due to weather related circumstances gave as much notice as possible. This installation was done in Dec/Jan and the weather was tricky, but they pursued and got the job done in the agreed upon timeline. I did lot's of research for this project and talked to a company that represents several of the big national companies and spoke directly with 2 of the national companies and thought I was adequately education about solar energy and the best options available. As it turned out, I was given incorrect information at times and had information withheld that would have caused me to make poor decisions. It wasn't until I talked to Mass Renewables account manger, that I was able to adequately get all of the correct information and learn much more about my best option, which in my case was outright purchase of a system. I also looked at many installations done by the big national solar companies and they were not nearly as neat and nice looking as the Mass Renewable installations. For example, panel layouts and electrical conduit were poorly concealed in many of the national company installations I observed. Finally, after the installation, Mass Renewable made sure all the service vendors, i.e. utility company, monitoring company and SREC seller had my system registered and up and running before they considered the job complete. If you are looking to properly educate yourself on solar electricity and purchase the correct system for your property and you want quality work and project management at competitive prices, then these are the people you should contact.