Lumio - OOB

Everything went smoothly from the sale to the installation. Grant and Leslie were Very professional and explained everything really well. It went fast every good so far can’t wait to see the results.

Update: Lumio scheduled installation within a few weeks, and the crew worked quickly and efficiently during the installation. The pictures show how steep our roof is - and it rained most of the day. We are still waiting for approval from PSE. Original Post: So far we have only met the door to door crew and the sales person. I will update as we move further into this process. We are excited to get solar panels on our house and have been impressed with the customer service we have received so far from Anthony.

Great group to work with. They were very transparent through the process, their installers showed up early and provided quality work. The permitting process was tough and they managed the timeline and kept the install date, which was very important. This is a second home so we had a trip planned to manage the install and they delivered all they promised.

From the door-to-door sales guy to the surveyor to the lumio home expert to the installation crew… Lumio is amazing!! Each have made the process of switching to solar so simple. They genuinely want to make sure you feel comfortable with the process and see the benefit behind it. Highly recommend!! Shout out to the install crew… when they were unpacking our solar panels to put them up, they discovered one of the panels had been shattered due to manufacturer packaging… one of them hoped in their truck and drove to get another panel so that they could still complete the job today. If that isn’t top notch customer service… I don’t know what is! Thank you guys!