Lifetime Solar

Run or you will regret it.

This is a company I know for its fraud. They try to say that you will get tax credits, but they are trying to short me out of $10,000 due to a clerical issue on their side. No matter if I got the tax credit, I would never want to do business with people who use lies to sell overpriced solar panels. Let's say I got all the tax credits, which would equal $25,000. For 15 solar panels with 450 watts and installation, they charged me $1,666.66 a solar panel. After the tax credit, I should have paid between $12,000 and $17,000. They overcharge. Don't answer the phone and don't do anything to prolong the situation. '

Refund Requested - No Reply

Started to work with Tom Alley late last year to install a grid tie system in western Iowa. Tom was very attentive to getting things started - but the finance company declined to fund the project when they found that the property was owned by an LLC. Looked for other financing options - but nothing made sense, only consumer loans at high interest rates. Decided not to pursue the project due to the lack of available funding. By this time, I had already paid the $2,500 deposit. Just after the first of May, I contacted Tom and requested a return of the deposit. Couple of days later, he sent me a text that Jordan, the owner of the company would be giving me a call sometime soon. On June 7th, I texted Tom and let him know that I had not heard from Jordan. Tom committed to remind him the next day - - no contact from Jordan. June 22nd - texted Tom and again stated that I had not heard from Jordan....Tom again committed to remind him the next day - - no contact from Jordan. Beginning to worry about the integrity of the company - probably going to be out my $2500 - for everyone else considering this company; be very careful. Steve

Terrible service, had to hire Lawyer

Avoid at all cost, totally took advantage of my wife’s trust in them, to date still not up and running , been almost 18 months , and you do pay out the rear

Find someone else

Avoid at all cost, the hassle is not worth it. I have tried everything I can do be happy with their service, but every time they either come up short or just completely do not do what they say they are going to do. My panels were supposed to be installed last year, however, due to many excuses it was not "installed" until March of 2019. I put installed in quotations, because they came out in early March and only got the panels mounted and the electric lines ran. They failed to due their due diligence by getting the necessary permits, blamed it on the county, which delayed the panels going active until July. I had to send them several communications, because of my concern for KCP&L rebate deadlines. For four (4) months they gave me all kinds of excuses, and told me an untold amount of times that my system would be up and running the next week. Tony does not know his butt from his elbow! And then, they have they have the audacity to request the full funds from the finance company in March, which in turn made me pay money on a solar system that was non-functional for 4 months. They did pay my electric bill, but ignored my request to reimburse me for the (~$200) finance fees. On top of this, I missed out on early production of the solar panels, that would offset my electrical for the winter. I had other issues with my installation and they have little appreciation to helping solve problems. For instance, when they installed the panels, they ruined parts of my yard. They did not come out to attempt to solve the issue until August, however, they did a terrible job of fixing my yard. I am going to have to have professionals out to fix it and Lifetime could care less about my issues. I would like to tell you to do x or y with them, by why bother, just find someone else, because you should find a business that values your time and money. My biggest concern now is, what am I going to do when I have a serious issue with the panels. Thank you! Travis