Lifestyle Solar

I am extremely disappointed with my experience with Lifestyle Solar. What should have been an exciting investment has turned into months of frustration, unanswered calls, and a complete lack of communication. I was in the application process for approximately three months. Now, Lifestyle Solar has had approval to turn my solar system on for over a month, yet it is still not operational. In the meantime, I am paying a lease for a system that is essentially just a box sitting on my wall while I continue to receive and pay my regular electric bill. The most frustrating part has been trying to get answers. I have made countless phone calls, left numerous voicemails, and sent multiple emails requesting assistance and updates, to Delvin Villavicencio, Bill Gutierrez. and the office with no response. A delay is one thing, but completely ignoring a customer who is actively trying to resolve an issue is unacceptable. I am now paying for solar without receiving any benefit from it, while still paying my electricity bill as if I am not making a monthly payment toward my solar lease. After months of waiting, the lack of urgency, communication, and customer service has been incredibly disappointing. Based on my experience, I cannot recommend Lifestyle Solar. Customers deserve transparency, responsiveness, and follow-through—especially when they are being charged for a service that has not been fully activated and is not yet providing the promised benefit.

I would not recommend this solar company based on my experience. When issues arise that require management support, it has been extremely difficult to get meaningful assistance. Rather than working collaboratively to resolve concerns, the company tends to place responsibility back on the customer, even when there are legitimate contractual issues. I am currently selling my home and have a lease-related concern involving two solar systems. The second system was installed in December 2024, and as of 2026 it still has not been activated and is awaiting PTO (Permission to Operate). My understanding of the lease agreement is that the system must be operational for the lease terms to be valid, yet the company has not acknowledged this concern. Instead, I was offered a buyout option of approximately $23,000, which I find unreasonable given that the system has never become operational. I had originally planned to use this company again for a second property, but after this experience I have decided to go with Tesla instead. Unfortunately, it feels like customer support significantly declines once the lease is signed. As a customer, I expected better communication, accountability, and assistance in resolving issues. Based on my experience, I would strongly encourage potential customers to carefully evaluate their options before committing to this company.

Dishonest Businessman & Business!

Would give zero stars if possible! Larry Hoang at first presented himself as an honest, reasonable man and contractor but his actions have proven this very wrong. We have two major roof leaks that will cost us thousands of dollars to fix - caused by deficient solar panel installation. He refuses to repair them, despite three independent reports from other local licensed contractors indicating the roof damage was *directly* caused by the solar panel installation. We are currently filing a formal complaint with the California State Contractors Licensing Board in an effort to get him to respond, as we cannot even get our roof fixed until he agrees to remove the panels. We hired him specifically because we wanted to support local businesses - but we sincerely regret this decision. Buyer BEWARE! This is not an honorable businessman.

Do not use Lifestyle Solar!!!

Purchased my home in June of 2020, had lifestyle solar install solar panels on my home, after a month I noticed that the solar braker was in the off position after calling them they initiated the permit process with PG&E and turned on the braker. After all that I was under the impression that I was generating solar power. After eleven months, I hired a company to come and clean the panels, they informed me that the Rooftop shut off switch was in the off position. I asked them to please turn it on and I then contacted Lifestyle to please come and check my system. There customer service is horrible, they refused to come check my system. I contacted PG&E and they verified that my panels never produced energy until the switch was turned on by the cleaning company. I have attempted to contact lifestyle solar, but they will not assume responsibility, according to them they install solar panels they do not guarantee that they will produce energy. Now I am stuck with a huge true up bill from PG&E. Whatever you do, do not use Lifestyle, worst company!!!!

BUYER BEWARE IS SOOOOO TRUE

So after having my system for nearly a year, I have come to find that Lifestyle installed the wrong size. I was promised a system to meet 110% of all our electrical needs. Now they are telling me they misquoted us and we would need to purchase an additional 15 panels. This would be a $50k system. Unbelievable! They basically lied to get our business. Fortunately I have the emails to prove it.

Run Run Run

I chose this company based solely on their reviews. The worst company I have ever dealt with. It would take me a full day to go over everything that went wrong with Lifestyle. From attempting to get the permits to installing incorrectly this company is awful. Totally shocked if they stay in business. Forget the communication process. Plan on calling them continuously for any type of update. My solar panels have been installed for three weeks now but we are still running off SCE because "surprise" they forgot to send SCE the paperwork. So now it will be another 4 weeks before we can run on solar. Also, all 35k of their money is still sitting at my home because they have never asked for the checks from the bank...again...choose another company...please....they may be cheaper but thereis clearly a reason!!!