Green Road Solar
- 1 area served
Overview of Green Road Solar
Complete Solar System Installation A Comprehensive Solar System Installation Process At Green Road Solar, we believe in providing our customers with comprehensive services that hit their every need, expectation and beyond. When it comes to your solar panel system, we are committed to going above and beyond your installation expectations, every time. When we come to install your solar energy system our experts will first complete a full, structural analysis of your home. This will include a very detailed set of structural designs and electrical blueprints which will all play into the individualized solar system we install for you. The design portion of your solar system installation process will also include the creation of detailed specification sheets to ensure your expert technicians get everything perfect, the first time. These specification sheets will include details like where your solar panels should be located, which panels will be used, how they will be angled, where your inverter should be installed and other similarly important information. Once all your design sheets and electrical blueprints have been created and approved, we will then submit your plans to your local city government, ensuring that we are able to obtain the proper building permits before ever starting your project. We have been working in residential and commercial installs for more than seven years, completing hundreds of installs! No job is too big or small for Green Road Solar! Don’t count on just anybody to install your solar system; count on Green Road Solar. Our team of experienced technicians has years of experience creating perfect, affordable and efficient solar systems for people just like you. Let our experts take care of you and your home the way you deserve, with exceptional products, professional installations, and outstanding customer service. We are able to install your solar panels wherever is most convenient for you! We can do roof mounts, ground mounts, and carports! Contact us today!
What Green Road Solar customers say
Hoogie
Reviewed on Aug 2, 2021
A hard path using Green Road Solar
I paid cash for my system installation. I signed the contract in Feb 2021, and the installation didn't occur until July 2021. I know there was an extreme delay in the permit process due to covid restrictions and the delay was not unusual. What I want to make people aware of is the poor customer support this company has shown throughout the process. I had to call over and over to get status on the permit, and a date the work would start. Nobody ever called or emailed me about what the status was and when the work would be performed. It seems a natural thing to do, but I guess this is not part of the culture at Green Road. The installation went well as far as I could tell. I had to replace the roof prior to the system installation, and that all flowed well. The on-site crew for both the roofing and system installation were very polite and helpful. Then came the time to turn it on-I didn't have anything saying it was okay to do so. I was told this was a turnkey installation, and the SCE applications were to be taken care of. I asked about this several times, as nobody informed me of what the next steps would be, and if I had any action to take. I was told it was being taken care of, with no details. About three weeks after the installation was completed, I started getting notifications from SCE that the applications had been received, and finally a permission to operate (PTO) email was received. In the body, it implied I had some actions to take regarding billing options. I emailed Green Road about this, if SCE was set for NEM (net electrical metering) as part of the application steps. No answer. I tried calling SCE multiple times to ask questions, but they are clearly not in the business of customer support either, and no way to email them on top of that. So, I've been running my solar power throughout July, and it seems to be working fine based on the SolarEdge app you get with the system. I have no idea how this is working out with SCE, as when I go in to the website, I see nothing about my solar production on my account. It's been radio silence and frustration all along the way. Maybe things will magically fall in place, or maybe I'm in for a nasty surprise. I sure wish Green Road Solar respected customer needs and concerns and would offer some help in understanding the convoluted process at the end. Either way, I don't appreciate the lack of concern they have shown to me. Also, I have nothing in terms of warranty documents or registration on the equipment I purchased from them. I was told "they will work on it". I think that was quickly forgotten. Find a company that will hold your hand through this process. It's really frustrating to be kept in the dark.
About Green Road Solar
- 1
- Customer review
- 3.41
- Average rating
- 1
- Area served
What Green Road Solar does
Services
- Installation
Where Green Road Solar works
- California
Where to find Green Road Solar
Head office
9862 Glenoaks Blvd., Sun Valley CA, 91352