Green Home Systems

Avoid at all costs

This is a company that hires third party contractors that they never worked with and at their quality is terrible. They are lazy. Uniformed of local laws and local electric providers. My project took over 6 months due to their laziness and ineptitude.

Veteran beware still waiting on check months later.

The process started very well as far as paperwork. When installation started and lasted for a while with a couple of hiccups. Still professional and overall good. When attempting to receive a check for being a Veteran or when trying to get a check for who referred me it has been a nightmare calling and checking for months still with no future date.

Currently in the middle of a 90k solar install on my home in Encino. This is one of the most unprofessional and chauvinistic companies I have ever dealt with. First off, the initial installer wanted to install 2 inverters directly onto my chimney to which I said absolutely not as it is a huge safety hazard and was not in the approved plans. They were supposed to be installed either side of the chimney. He told me that’s where he was putting them and I he was going install on the chimney end of story. I told him to stop work immediately and to leave my property. That was over 1 week ago and I have been following up continually for an update but no one at Green Home bothers to give me one until today when I call a supervisor by the name of Maor who was totally out of line and rude and wanted to argue and blame me instead of just fixing the issue. I gave him one week to fix the issue otherwise I would get lawyers involved and they would be paying to remove all the panels and guess what, 30 minutes later I have a confirmation for a new installer to go to my property. It should not have come to this. This company does not respect the homeowner and I would not recommend you give them your business if you like to work with companies that actually care and take responsibility.

Systems is down for 6 MONTHS

When I bought the system I dealt with Robert and have nothing but good to say about the purchase. The problem is now that they have the system installed they do not take care of customer like they promised. My system has been down for over 6 months which has cost me 1800.00 in electric bills and all that time still making payments of 200.00/month on the system itself!!! The service tech (not a Green Home Systems employee) will not come install the new inverter which he has until he is paid from Green Homes systems which they have promised to do. It has been 3 months since the problem was diagnosed and still no check to the helpful service tech!!! When I call or email I either get no response or I get " it should have been mailed last week, I will check with accounting. I have all the emails!!!

Do not use!!!!

I’ve had solar panels with them for over a year and not seen a single rebate,,, AND they are not aware of all the rebates in Illinois!

Stay Clear of this company

We have been attempting to get our system operational since June 1, it's now Aug 30 and still waiting. I have had to do the leg work to get the permission to operate submitted. The installer has sent 2 bounced checks to our township and still is outstanding as of Aug 30. The communication is typically one sided, we reach out and getting a response is 50/50. We were told since the system was not operational, yet they would reimburse us, but we have not yet received that reimbursement yet since Aug 4. This company has been nothing but frustrating since the system was installed. Seems like a bunch of lip service and no delivery!!!!!

Horrible experience

Here we go: 1.The original project manager assigned to me never reached out, and a new one had to be assigned after I reached out(Tim Barut) salesman was Harold Shields. 2. Installer didn't show up to do the site evaluation and I never received an update. I had to call to reschedule. 3. Installer took weeks to show up to do the installation after the panels were sitting for weeks in my garage. Had to reschedule two times and there was only one person installing the panels making the install process take weeks, only to be failed when doing the final inspection, and another reschedule was needed. 4.I was told I would not see the first bill on my solar loan until 2 months after installation. It's only been a few weeks since the installer passed the final inspection, and I'm getting my first solar bill along with a utility bill because my system is as of this moment still waiting for permission to operate. 5. I have tried reaching out to Tim and Harold over the past few days and I have not received a call back, it's the end of the day and I'm now writing this review. TLDR: Terrible communication, taking so long I now have a solar bill and a utility bill due in the same month. Highly discourage going with GHS.