Green Home Systems

No customer service

My system has been down since August of 2023 and its February of 2024 and my system is still down. When I first contacted them about my problem they went online and found the inverter was bad. So a few weeks later the inverter shows up but nobody to install it. also I have roof damage and need the panels taken off to repair my roof but customer support is useless.

It Delivers!

We love our Panasonic solar panels. No monthly electric bills and the blend in real well on our roof. Many other solar companies have stopped by to sell us their product and they don’t even notice it! I highly recommend Green Home Systems for your solar needs.

the worst company I have ever done business with

I had to do the ground work to get my unit installed took forever to get connected was overcharged lied to about service could not get a hold of associates phone calls and e-mails were ignored totally a p.o.s. company stay away thank you very much

Best Solar Panel Installer in Pennsylvania

Forget skyrocketing bills, Green Home Systems bathes homes in sunshine and savings. This Pennsylvania powerhouse isn't just your average solar installer, they're passionate pioneers crafting custom energy solutions with 15+ years of expertise.

Solar

Very happy so far with the panels the repairs were done by some very knowledgeable guys has reduced my carbon footprint and my electric bill

Everyone has been very friendly and very helpful through the process of going to solar

BUYER BEWARE - DO NOT DO BUSINESS WITH THIS COMPANY

This company is based in California and sells project throughout the United States. Once the project is sold they subcontract out the labor to contractors that are located near the customer. Once the job is completed, they do not pay the subcontractor even though they receive the funding from the customer and/or customer's funding source. They will seem knowledgeable, accessible and responsive up front, but once they get paid - they ghost everyone else that was part of the process. DO NOT BUY SOLAR FROM THIS COMPANY. Read all of the reviews online, the bad ones are probably the most accurate reviews out there. We worked for them for about 8 months, they still owe several thousand dollars for jobs completed months ago and will no longer answer phone calls. Every project manager that we had established relationships, is no longer with the company - they will give you a list of excuses for anything that you question or seek truth on. DO NOT BUY SOLAR FROM THIS COMPANY.

Good out reach

Always quick to respond and help with my questions

Home solar system

Since I installed the solar panels saved me a lot of money.

The worst company I've ever dealt with

Well first off they forgot about me. I waited about 2 weeks for panels that were supposed to be shipped. When I finally got in touch with them it took them awhile to even find my order. Then it seemed like they scrambled to get the panels here. So I checked the order and the panels were smaller than originally ordered. When I finally got ahold of them again they tried to convince me that it was correct and if I was gonna send them back it was gonna cost about 9000 bucks for a restocking fee. The panels were not even American made like they were supposed to be. Then after all that everything sat still. They couldn't find an installer. My project sat so long that we had to finance all over again. Finally they got installed and I watched my bill for the entire sunny summer. Yes the solar helped but not like they said it would. According to them I would be selling extra power to my utility company. Hasn't happened yet. I told them those panels weren't right but they fail at getting back to me.

Unethical Company

We provide the plastic labels for the homes so the inspections can be approved. We were getting paid until about 5 months ago and now we just get the run a round. We went out of our way to complete the jobs in a timely manner. Hope we can pay out rent next month.

bigest disapoinment in my life !!

This was a big mistake !! I signed the contract 9 mounth ago and they havev done nothing but giving me empty promises ! The sales person Robbie herber is teling me that since this was the first time he is dealing with tile roof , he didnt know how mutch the roof job it cost and asking me to pay for roof prep . $6000.00out of my pocket ,over 38000.00 that the contract is for!? when i told hime that what about our contracy? he told mr F the F ing contract !! and do whatever you want ! So , im taking them to court for briching the contract ! Do not make my mistake ! there are somany good companys out there ,

Almost non-existent customer service!!

Absolutely terrible customer service. It's hard to get anyone to return a call. I live in a remote location, but was told by the salesperson that would be no problem. The installation took 5 months, with a very inexperienced installer, and we had to figure a lot of things out for ourselves. The system still did not work after installation, but after several weeks we got it working. It worked for 3 ½ mos, then quit and I haven't been able to get it working again for about 2 months. No response from the inverter company or the solar company, except one guy from customer service who emails me every couple of weeks and says he's sorry he missed me. When I call the number he gives me I just get an answering service. I've been trying to get them to take the system back and cancel my loan because they obviously don't have adequate customer service to support me, but I can't even get a response about that. I've left multiple phone messages and emails. I quit paying on the loan because the system has not worked properly for almost 5 months, which affects my credit rating.

Extremely unethical company!

DO NOT TRUST THIS COMPANY. They are extremely misleading to their customers and installers. They are extremely misleading and you will end up with contractor liens on your property. There will be several lawsuits to come!

Good, Bad, and Ugly

Entirety of my solar purchasing experience had its ups and downs, but all in all, it remained positive. Also, company has changed ownership/name as it was green solar when I purchased panels. Green Home Systems: Seem to have a higher turnover for contacts. I had several. Plan for getting panels to property was a bust and needed some assistance on my part. That said, quality product, customer service was great, and timelines were acceptable. Installer: Sucked on almost every level…no other way about it. Only reason this is here is because I’m sure they were lowest bidder, and Green Home Systems (or Green Solar at the time) chose them SRECs: This was more associated with Carbon Management Solutions Group. Took a while for check, and was bumped from initial estimate of value by almost 50% (not quite, but close)

Go Solar!

We are enjoying our solar system. Our power bill is about $11 a month. We love the app that tracks what we produce & what we use each day. Go solar with Green Home Systems!

Good job!

GHS did our solar panel install & although the process took a little extra time to complete for valid reasons, They went over and above to make it right for us. Good team work and good effort to make it right. I would recommend this company.

straight forward

Great easy to work with and straight forward Took a bit of time but as was expected during the winter months

Best idea ever

Switching to solar was the best idea I ever had and Green Home Systems is the company to use. The customer service was awesome and helpede every step of the way

Going Solar is everything I expected and more

Since going solar I have enjoyed multiple $10 electric bills for all but 2 bills in the summer, July and August, and even there the bills that use to be 300-400 were down to a little over $75. I also got the battery backup as part of my system and it allows for power even when my neighbors don't have it.

Bait and Switch - Hidden Clauses

Jason our sales rep told us we would not be using power most of the time because we would produce enough energy with our 28 panels and store the energy on our batteries. We signed our contract. I read the whole thing as I was initialing and signing on Docusign. When I did my final signature, it said I was done. They had an additional amendment to the contract that I didn't initial after I was "done". It said they wouldn't hook everything to the battery as Jason had stated. At night, only 20amp or less item would work off the battery. Anat our project manager was horrible at communicating what was going on. Now they having us talking to legal. I think they are just waiting us out. I think we will need to involve an attorney and bill them for that too. Now, lets see. They will post their little, sorry about that here is the number we never answer down below.

I had a solar installation project with Green Home Systems that began in May 2023, and I'm extremely disappointed with their service. As of now (October 16, 2023) the system is still not functioning. What's even more frustrating is that they have been impossible to reach via phone and email throughout the entire project. It's been an infuriating and unprofessional experience dealing with them. The project has gone on for so long now that we have an energy bill as well as a solar bill. I would not recommend this company to anyone considering going solar.

Do not use this company.

I purchased a solar system from Green Home Systems. All went well until it was time to do the actual install. I was told when the delivery of the supplies was to be and stayed home from work to ensure the system was put on a pad in back of my house for safety. I looked out the window at 7:00 am and the pallets of supplies was on the sidewalk blocking it and partially in the street. The delivery company didn't even bother to ring the doorbell. I contacted my project manager and sent her pictures. SHE called a moving company to move the supplies. She told me there was no issue with me paying the movers and she would get me a check ASAP for reimbursement. Months later and I am still waiting on my $800. Upon installation the inspector said the panels could not go on the roof per the plans since the plans lacked any type of fire egress on the roof. The inspector and the installers came up with a plan for alternative placement that was completely different than the plans called for, probably affecting system performance since the panels are not facing the correct directions now. After installation I applied to get registered to get my SRECs. I was told that I needed AS BUILT drawings to register and photos of all the panels installed on the roof, which I am still waiting for from GHS. The photos supplied by GHS also did not show all the panels. I cannot get pictures of one side of the house due to another house being there and I am an amputee and cannot climb on the roof to take the pictures. I have called GHS literally hundreds of times and they rarely answer the phone. My project manager ceased contact with me months ago after repeatedly promising to rectify the situation multiple times. If I do get lucky and someone answers the phone I am told it will be taken care of, they will get back to me, and no one ever does. This is the worst customer service I have ever experienced. God forbid something goes wrong with the system. Who do I call then? Avoid this company.

4 g card

I had my solar panels installed through this company or the company. They took over 4, I've called 30 or 40 times and nobody calls me back about upgrading my 3G card to 4G or 5G. Someone did call me from the company twice. And I've never heard from him again. And I've called them back numerous times, I've called 4or 5 different numbers, and nobody's called me back from customer service to technical assistance. Tell her I hear back from them if I ever do I will leave this review here.

BUYER BEWARE!!

Worst company I have ever dealt with on any project. I was told my installation would be done the first week of July. It's now September 22nd. I have been told no fewer than 5 times "your panels will be delivered next week" These people will lie to you with a smile on their face. I made a mistake and sent them 3G upfront. It's likely an expensive learning lesson. I have come to the conclusion the company is in financial trouble. I don't know what other issue could be causing this. All I can do is leave reviews all over the web and call bi-state area installers to spread the word on this company. At this point I believe I have been scammed but if any subcontractor finally arrives you can bet they will be signing a lean waiver.