Everlight Solar

App could use improvement

The installation and installers were top notch. Their app to monitor the production and useage could use a lot of improvement. What is needed is an app that shows current production and useage and also what is being supplied to the grid. It doesn't have to be live data but update every 15-30 minutes would be good.

Solor electricity will benefit us and the enviroment

Installers who put the panels on were great. very informative and were able to answer any questions we had. would highly recommend their services. Were here at their scheduled time and worked in very cold conditions until everything was completed and checked Ray says, I believe the Solor panels will work out to our benefit, to Mark, when this happens, I will stop crying about the tree that had to be cut down.

The process went great, communication regarding the installation date and when the system would be activated was some what confusing. Communication between staff and client was excellent. Arrived on time and installation was completed earlier then expected. Excellent job by all staff. Would recommend to others.

Installation of the panels

The EverlightSolar team should up and were very professional. They answered all the questions we had and made everything very smooth. Very easy to work with.

Install was fast, clean, and efficiently done.

They were first to approach me.

Great installation crew, everything else leaves room to be deair

The original sales guy was extremely pushy and a bit brash. Once locked in, it took forever to get to a point where they actually scheduled the installation. The installers showed up right on time and we're pretty much done in <2hrs. They were extremely friendly and courteous. Thanks Sam and Cody (Brody?).

A bit of a wait but a Fast install and a professional crew!

Overall I'm quite happy. My only complaints are the length of time before we finally got it installed and the limited communication. A couple more updates along the way would have made us so much less antsy. Steve and his crew of installers were great though. Right on time and very open to keeping me informed as they did each step. They had everything installed in no time.

Professional and see solid, but communications could be improved

Let me start by saying that I expect my system will be of high quality and was installed well. That being said, it's been almost 8 months since I first signed the documents to get solar panels installed. While they have been finally been fully installed, they still have not yet been turned on as there is an electrical inspection left (expected any day). My understanding is most of the delay was due to the pandemic and some from the electric company (paperwork). There was some communication about some of those delays, but until the panels were on my roof there seemed like a long gap where I wasn't sure what was happening or when it would happen as the original date I was told to expect the panels to be installed came and went. The other comment I would have is that there seemed to be an occasional disconnect between whoever was communicating with me from the office and the installers that showed up to do the work. One time I was told via voicemail that the installers would be here at noon, but was instead woken up by loud knocking on my door at 8 AM. Another time my only advance notice was a phone call from the installer that came to correct the work of a substandard installer who had previously done some of the work. That call was ~30 minutes before he arrived with no notice from the office. I will say I appreciated that they came back and corrected whatever installation issues they were aware of on their own. I'm not saying I am unsatisfied, but the process seemed a little jagged at times and could have been smoother with the biggest issue being around accurate communication on expectations and installation times.

They take care everything. Took longer after install the panel.

No reason.