Everlight Solar

Misrepresented potential benefits

Our system was installed in September 2024. We submitted a copy of our previous years electric usage. We we told that annually, we would generate enough power that we would end up with an annual credit. That was based on 3 adults living in our home for the prior 12 months. Shortly after install, we have achieved that goal 2 months out of the past 15 months. NEVER achieved close to an annual rebate/refund. When asked point blank about total snow coverage of panels during winter (Minnesota) we were told that the black panels would absorb the suns rays and quickly melt the snow. Experience shows that snow fall during extremely cold months, panels stay covered for many weeks. When questioned, we were also told that there were “unavoidable fees” from the utility company (Connexus) of $18+ monthly. We were not informed by the sales rep that to maximize our solar generation, we would need to clean the panel surfaces (at all) more than once annually (more like 2-4 times annually). I’m 73 years old and climbing on my roof is not something I can physically perform. 18 months after system install, I am now looking at adding more panels (not from Everlight) to cover monthly costs and some kind of heating elements to melt snow. When I sent my concerns via email to Malory at Everlight, she did not respond.

These guys have been a nightmare for me to deal with. It's been over a year now I still haven't even got a place to send my payments. So I wrote on my bad review on better business girl and they begged me for a week to take it down so they could app their Better Business Bureau credit rating. And I was told they would hold my hand and walk me through to the finish They did none of the above matter of fact, they won't even let you make a phone call. The receptionist intercept and then they make a lies for the management. Telling me they didn't come in, they're on a phone conference. They're in a meeting. And no one I threatened with the Better Business Bureau. He miraculously shows up be very careful. Read all reviews from Florida, Colorado and Oklahoma.

If I could put zero stars i would Everrlight solar lied to me. Only half of our electric bill is being payed AND Mosaic their financial partner will be paid interest first before anything goes toward principal. STAY AWAY FROM THIS SCAM

DO NOT GO THROUGH EVERLIGHT SOLAR

Pushy sales tactics. Promised the world and now come to realize the savings isn't worth the upfront cost. Guaranteed rebates that were on an allotment base. Come to find out the energy company didn't even have this program. They sold in the MN area before approved for this state. HORRIBLE experience! Pay your electric bill and shut the door on these people.

Misled and Mismanaged

From the beginning information provided to us was misleading, being to how the tax credit worked to contact terms. While we are happy with the addition of solar power to our home the experience we had working with Everlight has been far from positive. The cost of our roof repair was suspicious and we were told we were invoiced wrong, timelines weren’t adhered too (while we can understand supply chain issues due to the misleading tax information this almost led to potential tax issues), payments weren’t applied to our account, and follow-up from the sales rep was slow. While I encourage people to look into solar I can’t and will not recommend Everlight Solar, and hope the on-going monitoring experience helps redeem them from our unhappy install experience.