ES Solar

Everyone we worked with was very helpful. They explained things that we didn’t understand. Appreciate your service.

Dallin and his roofing team impressed me with their professionalism, speed and quality. Was expecting a 2 day job, but they started early and finished by 3:30 pm on day 1. The roof looks great, they cleaned up really well and communicated just the right amount! The battery team did a great job with the battery install. Completing on time and provide all the details I needed to use the Sonnen system. Everything is working as expected today. Definitely recommend ES for roofing and Solar/battery installs in your home.

My experience with ES Solar has been flawless so far. They’ve taken care of all the details. My house is now generating electricity. They’ve been generous with their time to to make sure all of my questions are answered. Thank you!

Great company to work with. Everything from install, roof and sales was great.

Would give this company a zero star rating if it would allow it. Everything at first was great until things that were promised to you in the sale and paperwork. Was told my payment wouldn’t be for six months when actually was only 90 days which made my payment double what was disclosed to me. I wasn’t supposed to have a payment tell after my tax rebate and all other rebates that were promised. All was told I would receive 500$ from the salesperson to help if I had to make one payment before the six months and also a 500$ welcome gift. I have tried contacting this business multiple times with no success no call backs no emails back. Poor customer service seams to be there place in this business. I feel like I was scammed big time by this company just so they could get there sale and dip out with my money.

Would give installation, project manger and commissioning groups 5 stars but lack of communication from salesperson and “enhanced services group”, I can only do 4 stars

We went over by last years electric bill and we already had 21 panels on the house. we paid around $100-$150 a month. ES Solar salesman and engineer looked over everything as said we should add 8 more panels and a battery to get us down to just the grid fee. We decided to go with the plan and now we 29 panels and a battery, we only charge our cars during the time our panels are getting solar, we removed a garage fridge and stopped running dishwasher, and laundry when the panels get a charge. now are electric bill is higher than it was prior to making those changes. we pay over $200 a month, the solar edge app shows we are also giving power back to the grid after our battery is fully charged. we have called ES Solar so many times and nobody gets back to us but they say they are looking into it. I had to ensure the solar and the battery were installed based on the timeline they provided us and I had to call over ten times for the rebate check from ES Solar and for them to provide the power company the documents for that rebate check as well. poor company, all they want is to make a sale. The installers were great and polite.

Tanner, was awesome. He explained everything so well and was so professional and answered all our questions. We appreciate Tanner so much!

I had an appointment with ES Solar at 10:am on 6/18/25 and this company was a no show, no call, nothing! This is not the kind of company I want to do business with. Hope no one else has this kind of service. To have an appointment and have a no show for a consultation is not the way to start a business deal. If I did this to my customers, I would not have a business. If I could put negative stars I would.

ES Solar has been a fantastic company to work with. However, within 4 months of a $26,000 battery backup installation the system has quit working. The Solar Edge system no longer produces any power of any kind. The biggest issue is there is no support from Solar Edge to fix the issue. ES Solar is trying to help fix the issue but as of this point the $26,000 investment is a waste of time.

Great company to work with. Ruben and Kyler were great with communication and setting expectations and following up. Install was good, crew cleaned up and explained everything as they went along.

I contacted ES Solar after seeing an add on UTube. ES Solar connected with me by phone within hours and we set the ball rolling! All the people we worked with and talked with were polite, respectful, listened well and responded to our questions and concerns. The purchase went very smoothly, with ES Solar recommending Credit Human Credit Union as the financial institution handling the loan. The actual installation went as smooth as possible, even though it was interrupted by sever weather conditions! Inspections were done in a timely manner and we were well informed when the Inspections took place. We are very pleased with our purchase, very pleased to have selected ES Solar as the company to work with for this project! Thank you to all the nice people we worked with: Jaeger, Jamie, Mica, Jared, Enoch and several others!

My experience with ES Solar gave me great confidence in the product. Customer Service always responded quickly via email and phone. My husband and I appreciated the knowledge that technicians brought to the table. Adding the Tesla Powerwall 3 will greatly expand our power abilities during daily use and especially during power outages.

These guys are great to work with. Good communication, very polite installers, and knowledgeable staff. They got my project handled quickly. Looking forward to continuing with them.

We had a very good experience with ES Solar. Everything went smoothly, and we look forward to benefiting from our solar battery for years to come.

It’s been a great experience working with ES Solar. The process of installation was very easy. They take the time educate you, have great communication and help you every step of the way.

Our solar system is beautiful and the people were professional, clean, kind, and courteous.

We got ES Solar and it was awesome. Sales was no pressure, customer service was so responsive, installation was quick, and we feel great about the whole experience start to finish!

The best solar company ever. From the initial conversation to the sales and installation. Friendly kind amazing. Even all the inspections and turning on the system making sure I understand all the apps and billing and rebates. They are the best do not try any one else. Thank you

Very poor customer service and solar production is sub par and does not produce like the salesman said it would I have had my system for a few years now and it consistently does not produce enough electricity and I am stuck with a 300 dollar solar bill on top of my 100 dollar electric bill I would highly discourage anyone thinking about getting solar was one of the biggest Mistakes I have made plus customer service is very hard to get anything accomplished have waited 3 months for them to audit my system just to try to get money back from all the extra electrical bills that I shouldn’t have to pay on top of my solar loan which in the past has only added up to them giving back 200 dollars of my over a 1000 dollars of electrical bills very disappointing

My husband I and I recently had the Tesla Power wall installed with ES solar. We've had solar panels for several years, and they worked smoothly with our existing panels. Their team worked quickly and efficiently. Shortly after our install we had several emails from Rocky Mountain reporting a power outage in our area due to an accident. We did not have any interruption at all! We are so excited to have a way to store energy from our solar panels to be used when we really need it. Thank you ES Solar!

Ralph Anderson sales,Linda King ProjectMgr. Chad &Trent Lead Installers, Fale Uso, Taite Day workers All of the people listed below have been very good to work with. The sales and project manager responded worked together to promptly answer my questions as we learned more about how the solar system will work. Using a drone, they identified the best location for the solar panels to be most productive. They made installation changes as needed to make the system and back up devices work smoothly. We highly recommend ES Solar

Ha sido una muy buena experiencia trabajar con ES Solar desde la persona de ventas, así como la instalación y la configuración final del sistema. Todaos han sido muy profesionales. Los recomiendo extensamente.

Great customer service and helpfully employees

Great company to work with, got work done timely with great customer service that kept me up to date on everything going on with my install process.

They always answered questions when I need help.

We have really enjoyed our experience from start to finish with ES Solar! Kind and professional.

Between Michael Tobler and Spencer Brame, this was hands down the best solar company to work with. These guys made my life so easy and answered all of my questions. Put our mind at ease. Of you are looking for a solar company these are you guys.

ES Solar was so easy to work with. They beat another companies price and walked us through setting up all our rebates and tax credits. 10/10 recommend!

ES Solar has the best and most responsive technicians! Even on Father’s Day, we had a wonderful tech, Luis, who came by to help out. He was so cheerful and helpful. He went above and beyond! He even listened to and answered other questions! He made sure we knew our product and that we were assured how readily available ES Solar is to help us enjoy the benefits of our solar savings. Thanks!

Great experience with this company-very clean installation and repair of drywall work necessary for system installation. I highly recommend ES Solar.

ES Solar was awesome to work with. Highly recommend!

Awesome service thanks for coming on time Cole and Greg showed me how to use my battery and helped me with getting on line thanks Es solar

quick and great to work with. Cole and Brady are the best

ES Solar rocks!! Very happy with how the electrical handled the install and the business team explained the details.

ES Solar is absolutely top notch! Super professional, friendly and most important, they love to answer your questions. They did my original solar in 2020 and just recently installed a battery backup system. Michael came over for the final check and was able to teach even an old lady like me the nitty gritty of this system, as well as help me understand the rebates and the app to watch everything. So grateful for their time and professionalism. They are the best at what they do, I will never use anyone else!

Installed in November, and they still have not fixed the issue they created with our security cameras. Their solution, they told us to hire someone to fix it and if they say it's their fault, they will reimburse us. Poor practice, very sad.

Crappy Customer service!They make promises they will not keep. Not very easy to get a hold of if you need to talk with them. If you call all you get is a machine to leave a message and hope they call you back. When you do get a hold of them they do not help in any way. Find someone else do not us them.

We own our own business with several sensitive machines (lasers, 3d printers, CNC, computers, etc.) that work from our home. The area we moved to had a tendency to have hiccups on the grid that would ruin a lot of the items we were working on with those machines. We decided to get Solar with a battery so we wouldn’t have any more ruined products from our machines stopping because of grid hiccups. (We also just like the idea of being super prepared) We moved into a new neighborhood and ES Solar was going around to each house about every other month seeing if people wanted to sign up for it. The first red flag: when they come to your house they claim to be with Rocky Mountain Power asking if things are working well. While ES Solar may work alongside Rocky Mountain Power, telling their sales reps to go to each house and say that is very misleading. But I wanted solar anyway so I decided to overlook that. We signed up around October 2022. Our installation was supposed to happen in January 2023, which we were okay with waiting. Things kept getting delayed. 2nd red flag: I kept getting texts about how our permit with the county was taking longer than usual. I got this text several times until our Solar was finally installed April 28 (4 months late!). After it was installed I kept getting texts about our permits with the county, so I know that’s just a lie and an excuse for being late instead of just saying, “Hey, sorry but we’re running behind schedule” they blame it on the county permits. I had to call a couple times to get them to turn that auto text off for me. I would be much happier with the truth of running behind schedule than lying and blaming it on the county. 3rd red flag: After it was installed, we couldn’t actually use it for 1.5 weeks because the inspector had to come 3 times because the installers kept messing it up! This took place over a few months and after ES Solar finally installed it correctly, it worked great for 2 weeks in July. 4th red flag: Then it didn’t work for the next 3 months as our battery kept not connecting, other power problems, and being constantly shuffled to the next person in ES Solar to fix our problem. After each time someone came to our house, we were told “It should work fine after this!” We would lose power a couple times a day. Our microwave power stopped working, tightened screws 7-10 times, neutral wire problems 3-4 times, and even changed out our battery and the head unit completely 2 times. We had people especially flown in from SLC and California to come look at the problem, but it still wasn’t fixed. As for our small business, we had to just take a lot of losses with all the power problems messing up our machines. Needless to say, I was extremely frustrated. Two of the workers (at different times) that had been with us most of the time said we should request some compensation for all the problems we had. 5th red flag: After talking a lot to the workers who kept coming out to fix (almost daily at this point), we discovered that we were promised a lot of things from our sales rep that would not happen. I specifically told our sales rep that I needed something that would keep our machines going if there was a grid hiccup. He said we would never have a hiccup again (pure lie). In fact, if the power did go out we would have a few second delay while our battery kicked in. That was the worst lie among the others our sales rep told us. 6th red flag: We thought we were good after some “software updates” fixed the latest problem and most of November we were perfect (should never have thought that). Now we’re back to having problems again, but this time no one is getting back to us. I’ve contacted Customer Support in Layton, UT and they set up a request for us for someone in ID to get back to us and fix the problem again. Haven’t heard anything for a month even though they said they would call me back in a few days. I called them again, this time requesting some compensation for all the problems, but they said no because it’s under warranty. I just want all the solar panels and the battery gone and off my property at this point. I want nothing to do with ES Solar. I don’t want it fixed anymore, I WANT IT GONE. ES Solar is absolutely not worth this long drawn out process, the $47,000 price tag, and constant problems with my at-home business. I don't know if I can sue them successfully, but I am looking into it.

ES Solar were great to deal with. They were very knowledgeable and helpful.

My experience with ES Solar has been great! Chris L was exceptional in getting the process underway. They have seamlessly taken care of each process along the way with excellent communication. Excellent quality and excellent service! Everyone on the team has been great throughout the whole process. I would highly recommend ES Solar to anyone making the decision to get solar. They are simply the best in Utah!

I booked a second appt. after spending time with Jeremy for a first time, getting all my info. He never bothered to show up for the second appt. and never texted until AFTER his no show. Just unprofessional. Fortunately that piqued my interest to see if they were horrible with others. Surprise surprise. You find all the negative reviews here. I was upset when he no showed me but it sounds like I dodged a bullet.

Es Solar was great and helpful would recommend.

The guys that came out to install the panels were absolutely the best. They were professional and informative. Thank you Nathan for explaining everything that made since and not talking over my head.

This review encompasses my experiences through our investigation of ES Solar, the installation, and getting the system fully working. TL;DR The experience was good overall, and I would do it again. GENERAL: The process was explained at every step, so I had a chance to ask questions and refresh myself on the steps that were to be taken from permits, to installation, to getting the system running. SALES: Contact was initiated with sales during the summer, so it was a busy time. They will respond, but sometimes it takes a little time. Our sales contact was willing to work around my work schedule to meet me in the evenings. He was informative and helpful. We weren't able to move forward right away, so he was willing to come back three months later to help get the process moving. Once we had all our questions answered, had time to review all the information, and sign the contract, we were handed off to another person. WAITING: You must recognize that this is a complex, multi-step process that takes time. We were close three months from our initial inquiries to getting the system fully running (today, 10/26/2023). It was not a surprise--they were clear about the timeline. I very much appreciated the clear communication at each step. Much of our waiting time came from the city or the power company. They also have steps they need to take, which takes time. Just be patient. MULTIPLE CONTACTS: Because of the complexity of the process, I ended up having multiple contacts. Most of the time, this was explained before it happened. Sometimes, I got confused about who would be contacting me about what or who I should contact at each step for questions. I think it would be helpful to have a contact summary list of everyone involved in the project to avoid questions like this, but it's also something I could make for myself. INSTALLATION: We had our roof redone as a part of our solar installation. I felt like I had to prompt folks to get on the schedule, but once we were on the schedule, it all happened very quickly. Our roof was estimated to take one day, but it took three. The team was great, very respectful, and thorough. We had no problems at all. Our solar install was estimated to take one day, and it took exactly one day. The team was able to work around our needs to drop off/pick up kids from school and other responsibilities, which was very appreciated. ACTIVATION: The activation person was respectful, helpful, and knowledgeable of the process. If I had a question that he didn't know the answer to, he would say so. I wish he had suggested how to get my question answered (it was about Solar Edge, so he legitimately was not able to answer). He walked us through the process of applying for the credit from Rocky Mountain Power, explained what documents were needed for taxes, walked us through the warranties, and helped us get the app downloaded, among other things.

Wasted money. Seen other reviews with same complaint. Support after install is horrible. Battery does not kick in when power is out. Going on 8 hours no power. Not only that but disconnect boxes were not installed in the right location. Installed on the front of house causing an eyesore and effecting my home value.

These guys say they will help you if you get power bills over $25. I have gotten bills over $100 each month and they have yet to get my panels working right. I have been ripped off. With my payment for panels I am paying almost $300 a month for power and have not gotten help from them.

ES Solar had our battery and solar panels installed in record time. We started the process the first week of August and we are now already up and running including producing enough energy on a cloudy day to send power to the grid and gain credits!! We’ve been very happy with the whole process and everyone at the company has been great!

Well, I’m very disappointed to have to change my review. I originally gave ES Solar a 5 star review. That was the day they sold me the product and ask for reviews while they are sitting in my living room. That was before the system was installed and before the gigantic headaches began. I have never given a bad review in my life, but I feel I have no further recourse as I am not being taken care of as a customer and want to forewarn anyone else from going through the disaster that this has been with ES Solar. Once they installed the system, I have had horrible service. I have called countless times and talked to many people about my issues. None of which have been resolved. I paid $50,000 for the panels and the somnem battery. The circuits that the battery is supposed to supply power to when the power is out, do not have power when the power goes out. They did an audit after I had the panels for a year and found that I needed over 3,000 more watts than they had originally planned for. I still have not heard anything from them about when they may install more panels. My power bill was $60 a month before I got Solar through ES Solar. My power bill is now $70 a month. Plus I am paying $200 a month for the panels and battery for the next 15 years. This has been a complete waste of $50,000. I wish I had never chosen ES Solar. They are more than happy to make empty promises and take my money, and never actually fix what’s not working with my battery and I have seen zero benefit from having these solar panels. Be warned, DO NOT use ES Solar!! Save yourself the money and the headache! 1

Happy with their customer service.