Canopy Energy (out of business)

Canopy Solar

Watch out I hired this company to install solar on my roof of my home. This project took them 11 months to complete the work . We call them several days they would never return the calls. We have several 2000 sq ft homes in our area, five next door They only install 8 panels on my roof. My neighbors have the same sq ft another company install 26 panels on there roof. I ask on of the installers if 8 panels were enough, he said sure. well my electric Bill is remains the same plus they charge me a few thousand more then my neighbors paid. This company is very irresponsible they said 8 panels was enough, They totally did not tell the truth, they took there money and never heard from them again. I do not recommend them, They might change there name.

Such A Mess!

Do NOT use this company, you will regret it. They have stalled and stumbled for 7 months!!!! After an initial flurry of activity for installation and the major payment, all went downhill fast. They didn't get the proper permits, didn't show up for inspections, and lately give us the excuse that the permitting center is closed due to COVID, which is NOT TRUE. We have a solar array and battery that have been inoperable since January. Wasted money and incredibly frustrating!!!! We tried being nice, calling every day, begging, pleading, NADA. We are now trying to figure out where they left off in the process so we can hire someone else to get us that last mile. Arghhhhhh... City inspectors know these guys and are very sympathetic to our situation!!!

I bought solar for all 3 of my properties and it was a big mista

I agreed to purchase solar from Canopy for all three of my properties and it has proven to be a big and costly mistake!! While I loved the salesman, the system and mostly, the installation is worst than I would had ever imagined! They destroyed my roof at my new home up north, insisted that the pictures sent is enough to approve payment, then when I went to my vacation home I was horrified by the fact that they removed the slate from my roof and replaced its with asphalt shingles at least 5 ft in each direction outside of the solar panels!! Absolutely unbelievable and incompetent! they agreed to fix or pay for me to fix and now wont return my calls!!! sick to my stomach on the costly mistake of trusting this company. Don't be a fool like me!!!

Non completion, 4 inspection failures, abandoned

We were shown they have an A+ rating on the BBB website.

BUYER BEWARE!

BEWARE! We were sold by this company and have regretted it ever since. The system size and production we were promised was VERY OFF and we ended up with a system that only covers about 65% of our household needs. No help from company when we complained that we were misled. Avoid this company at all costs!

no support

canopy energy installed soler system on my house, i payed in full, as soon as they got my check they vanished. having some problems and they will not return my calls or emails nothing.

Horrendous Experience

Derrick92 if your reading this I feel your pain. My project started in May and as of today July 22nd we still have all the equipment in our backyard. So here is what happened to us. Our project required a reroof. The roofers showed 3 days late on the job mid May. The entire roofing project took almost 3 weeks to complete (2 roofing companies) resulting in damage to the interior of our home. In the middle of the roof project it rained and since our roof was not complete it rained in our house!!!! I could write 3 pages of things that happened during the roofing fiasco. They blamed everyone but themselves on the whole job. When the installers came out to put the solar on the roof they found that the system would not fit (apparently they cannot measure either) so they left and have not been back to pick up their system. All kinds of excuses and promises with no follow through. They have continually resent a plan set that will not fit on our roof and will not stop with the selling and get their stuff out of my yard. Unbelievable!!!! if I could rate them a minus 5 star I would.