Barnes Solar

Out of Business???

Unable to contact anyone associated with this company. Some sites say they have been bought by LA Solar. Any contract are now worthless.

Put a hole in my roof and wouldn't fix it

I had an installation from a previous company Barnes Solar that they bought. When the installation was done they cracked roof tiles and put a hole in the roof. With the bad rains this year, the house was wrecked. They sent out someone who promised it was fixed, but it rained again and more damage was done to the house. After multiple 'no-show' appointments scheduled, they sent out an electrician without a ladder. Now they say they're not responsible even after I hired a roof to inspect the damage they caused. This company is only out for itself and does not care about any damage they cause.

SERVICE ISSUES / SYSTEM OFF LINE

Our solar panels have been installed April 2021, May 2022 we are in customer service hell. Barnes has no working phone number, no representative that will contact you, return calls, the number never goes to VM, it's dead. We were just this day notified that Barnes is now La Solar Group, if they went out of business or just sold out to La Solar Group is anyones guess. Again we point out that ZERO, yes that's ZERO information was passed onto the customer. Who is servicing the system you purchased from Barnes, after a lot of internet searching and other BS, we found them. The Solar Edge App is useless, the system has been offline for 5 months without us the consumer knowing this, yeah read that again, 5 MONTHS OFF LINE. Ok, next up is a lawyer, BBB to file a complaint, and more time and money out of our pockets. This ain't over!