Alltech Solar

Unreliable. Had them put some panels on the house a few years back, it went fine. Last fall I contracted with them to add a battery, EV charger, and a few more panels. It did not go fine: six months later I still don't have a functional system and nobody at Alltech will explain what's going on. Alltech has either stopped caring or lost whomever the competent employees were. The main issue is Alltech doesn't bother to check if the equipment they're bolting to your house is actually compatible w/ SDG&E's infrastructure. I (no expertise at all in this area) was able to get online and see from the ICA maps that our transformer is already at capacity. Alltech doesn't view this five minutes of professional diligence as worth their time. So they took our money, and stuck some equipment on our property, which now can't be used as intended for some TBD amount of time. Chase said this keeps happening to his customers and he doesn't understand why, I wonder how many times it'll have to happen before he starts to wonder if the problem is Alltech's process. I'd love to give more detail, but (even though we're still under contract) Alltech has stopped answering my questions or even my emails. Alltech also never bothered to properly register our Powerwall under the correct account (after being asked to many times), so I can't see the battery status in the app or tell if it's working. There's a battery on our house, and it hums sometimes, but I have no idea if it's providing us any power because Alltech didn't finish the job. Finally, they also forgot to switch on the EV charger after installing it, and Chase threw a fit when I suggested he come back and make it operational. Very much a minor point compared to the non-functional battery system, but it fits with general attitude of Alltech: we've got your money, whether the equipment works is your problem. I'll update this if they ever come through with a resolution. We were happy with the original solar install years ago and are confused how the company seems to have fallen apart by 2025-26. But as far as I can tell right now this is an unreliable company that does not stand by their work, and you avoid them.