Solar Source - The Solar Experts

Additional solar Panels

Solar Source added 12 panels to the 20 we already had. They did a professional job. The new panels are producing 20kw+ on a daily basis. There is one small niggling problem with one of the screens on the enphase site which shows daily output. It appears that this minor issue is the responsibility of Enphase, not Solar Source.

Excellent Customer Service

Our sales rep, Bryan was experienced and helpful. He, along with the installers and technicians, were prompt and responsive to our specific needs.

We can swim year round now!

We've had a wonderful experience! We now swim year round in our pool. It's still a bit chilly in January (the sun can only do so much through our screen) but it has increased our swimming to almost every day of the year. With 2 kids under 10, this has been amazing for wearing them out. We finally make bed time happen...On Time! I would highly recommend. Work with David Spanier if you can. He streamlined the process for us and has since been really helpful anytime I had a question. (BTW, when I filled in the "panel" "system size" and "inverter" below I'm just putting in what's written on the side of my pool pump info area. That might not be the correct info (But that's what I have David for!). I haven't had any issues with any of the equipment.

My sales rep, David, was great to work with. He was very attentive and their team installed our solar panels very quickly. I would highly recommend Solar Source!

Fixed Orange County Permitting Mess from other solar company

Solar Source helped us fix the gigantic mess we had with Orange County because our original installer, Sunlight Solar, never got the electrical permitting finalized. We had no idea there were 2 permits with the county. This is because they would never have passed, our electric panel box was too undersized to handle the Solar addition, and Sunlight Solar only added 2 breakers to the panel. When the Orange County Electrical Inspector came out, he said there's no way it would have passed, our electric panel was undersized for the new load, and we had to spend thousands of dollars fixing the mess Sunlight Solar made, including upgrading our entire electrical panel to a much higher amperage. That's not counting the nearly dozen solar optimizers, and THREE solar inverters that went bad. Beware who you get to install your solar, and CHECK YOUR PERMITS WITH THE COUNTY to verify they are completed and passed inspections! We didn't know, and boy did we pay for it. Solar Source has been professional and helpful with the entire electrical repair process. Shawn Workman is a phenomenal electrician, and bent over backwards to make our electrical system repair easier (it was not easy, since the new panel was much larger than the original). The company is incredibly busy, and one of the few who work with SolarEdge inverter systems, so this was no quick fix, but it's worth the wait to get things done right. We would definitely recommend them.

10/2022: Just had an 11.6kW system installed in Orlando by Solar Source. They were not the most competitive price but I am happy I chose them. Like all large, expensive projects there were hiccups along the way but Solar Source was always on top of it. Mustafa was my sales rep and he was great. Very knowledgeably. He constantly checked in with me throughout the process and was available 24/7 it seemed. Once my system was installed I called with a question about the app, the service dept took my call right away and fixed everything within the hour. From my experience they are very responsive and customer focused. Process took 3 months but much of that was waiting on specific panels they were nice enough to special order for me. Overall I highly recommend Solar Source. If I ever move or need more panels I will definitely be using them again.

Absolutely Terrific Service

These guys are simply amazing! I worked mostly with Mustafa and Cassidy from Solar Source. Right from the very beginning, communication with them and the company was top-notch. I always got a swift response to emails, phone calls, and texts. My installation was very complex, as it was an upgrade to an existing system, doubled the size of the array, added two new inverters, two batteries, an EV charger, and enabled enhanced system monitoring. The team did an amazing job and I was always kept well-informed of their progress on the installation and configuration. The complexity of my system made it so that the team had to come out to my home numerous times and work collaboratively with the manufacturer on my equipment to get it all working exactly the way I was looking for. They were always a pleasure to work with, and even let me know when they detected issues and came out to service the system without me even having to initiate! Our system was put in just before hurricane Ian came through. The storm damaged two of the panels, and the company came out to replace the damaged panels first thing on the Monday morning following the storm. No questions asked, no issues or challenges, they simply came and took care of it! Solar Source offers truly amazing service, which is remarkable in this day and age. I could not be happier!

Extremely happy with solar source

Wonderful workmanship, very professional and helpful with everything. Job was done and looks great.

Excellent

This company has been great from the start. Everything has been seamless. I have been so impressed at the quality and customer service I even referred them to install a system at my in-laws. I highly recommend Solar Source.

10 year PV customer with two installations

I purchased my first set 22 panel PV Solar system (Enphase) from Nick Arcenaux and David Spanier in 2012 (back then the company was called Superior Solar). The entire process from getting a quote, answering all of our questions, purchasing and installing was very professional. Before we went with them I was able to see another companies work in my neighborhood and geez was it ugly. The install at my house looks amazing, everything is water tight, no wires hanging around, the tie into the meter is flawless, and they even spent additional time to route through the attic so that it wouldn’t interfere with my storage space. Over the years since 2012 I have had over 18 service calls. Most were to replace faulty Enphase inverters at no cost to me (covered by warranty). Solar Source made the process easy, just called to report a problem, they confirmed it within seconds, they submit a warrant claim and call you back to schedule a service appointment once the part is received (if they don’t have it already). You can tell they want your solar system to get back to 100% as much as you do. In most cases I didn’t even need to be home for the service appointment since everything is outside which is great. In addition to warranty service calls, I also had Solar Source handle the panels when I needed the shingles on my roof to be replaced. They removed the panels, placed them in my garage and then re-installed them once the roof was completed. I trust Solar Source, I recommend Solar Source to my neighbors, friends and family, I even tell sales people from other solar companies that knock on my door (Yes they still do) about Solar Source. I have shown others in my area my install at my house. This is why I purchased a second system (Solar Edge) of 20 panels in 2020. Now I am net zero. With this new system I did have to get the inverter replaced, which I followed the previously mentioned process and just like that, a 30 minute swap out fixed my issue. No cost to me. It’s great to know they are there for the customer well after your purchase, year after year, and not going anywhere. Thanks Solar Source!

Installation

The crew was professional, courteous, and very well knowledged. The kept us informed of progress and they were mindful of our time. An overall great experience.

I purchased my solar panels from Solar Source thru a local co-op (St Pete co-op). I think that made things a lot easier. The price negotiations, loans, etc, were handled thru the co-op. Solar Source explained things clearly, helped me choose the right array for my needs and since installation their customer service has been excellent. (They even answer the phone!)

Exceptional service and communication

Nick, Lindsay, Jake, Richard, Ryan and everyone else I did not see made the impossible, possible. They went above and beyond to ensure I was happy. They got me thru a HOA and a difficult utility. I will be thankful for the savings now and 20 years from now. This is my third job with Solar Source aka superior solar. So thankful.

Everything from the initial visit and proposal to the finished installation was great. Would recommend Solar Source to anyone needing solar pool panels or any of their other products.

Everything went according to schedule and the installers were all very professional. There was a minor issue with the solar system, nothing to keep it from working, and the follow up was done in a very timely manner. I highly recommend this company.

Solar Source - Excellent service!

I've been very satisfied with the service provided by Solar Source. I've found them very responsive, helpful in locking in an early 2022 price before a planned increase, and helpful in recommending a roofer to help with other repairs. The service personnel are courteous, professional, knowledgeable and return calls in a very timely manner.My experience has been very positive and I highly recommend anyone looking to explore Solar Power to first contact Solar Source.

Expectations met. Efficient, as expected, no surprises as expected.

Solar install

Had Solar Source install pool solar panels on house and rental house. Excellent service. Great when it came to fix leak on panels under warranty. Highly recommend.

Solar Source provides excellent service and an excellent product

Solar Source provides excellent service and an excellent product. I purchased a solar pool heater from them about a year ago and it works great and they provide THE BEST service. Their sales rep Bryan Hammond was very knowledgeable and helpful when it came to reviewing my options before I purchased it a year ago, and all of their service people have been excellent. I've had only one problem with the heater since I bought it a year ago - a temperature sensor was working intermittently. Their service people came out and fixed it, and even helped me with problems I was having with my pump and salt chlorine generator which I had purchased from another vendor, and didn't charge me anything. Their service people are the most knowledgeable, proficient, helpful, and friendly service people I have ever seen. I would highly recommend them.

Love it!

I went from over $300 in electric to a $35 (minimum charge) a month. I couldn't say enough about Solar Source from their Sales Representative to their installers. They all were very professional and knowledgeable. They kept me up to date every step of the way. I would highly recommend this company and so glad I now have solar making my power.

4 Years of saving money

It has been 4 years since we had solar panels installed. The entire process was flawless, from ordering to installation to going online. The entire team did an exceptional job. Kris Vandiver our salesperson was very good, he was upfront with pricing and wasn't pushy. Installation was completed in about 4 1/2 hours. When the building inspector did his job his comment was " One of the best installation he has seen." Our bills from OUC has averaged about $19 per month and a carryover at the end of the year to pay for the first 3 months of the next year. This is base on a couple in a 2,100 sq. ft. house.

Very excellent.

Our six year old SolarEdge inverter failed. Solar Source was one of a very few installers interested in inspecting, troubleshooting, upgrading and replacing the inverter. The failed inverter was originally installed on the outside of our garage. Upon my request, the replacement unit was repositioned on the inside, for security reasons. Due to Ernie Gomez (Sales Rep.) expertises, I decided to add an additional 10 panels. Solar Source exceptional methods, of anchoring the panels to our tiled roof; their methods of running interfacing, from the panel strings through the attic, through the garage ceiling, with necessary components located inside of the garage, instead of outside, was a work of art. Chri Ali, Cassidy, Ryan, Naue, BJ and others of the team are exceptional.

Great customer service during the installation process.

Solar panels for our pool.

Our salesperson, was very professional. Installation was excellent. We had the solar installed around October 1st. We thought the solar would have extended our pool season longer.

Our whole solar set up process was seamless, and we were very well informed along each phase of the process. Solar Source and our rep Jarid, were responsive to all inquiries very quickly and were very knowledgeable. We have read many negative reviews for different companies as we shopped for solar. Our experience with Solar Source was the exact opposite of what other companies reviews complained about. 1. We always got a response extremely quickly to any inquiries. Great customer service!! 2. We got exactly what we were told we would get. 3. Our rep did not forget about us after making a sale. 4. The price of the package with everything that is included was very reasonable. 5. LAST BUT NOT LEAST; Solar Source NEVER showed up on our door step unannounced (causing chaos potentially between client meetings with 3 dogs and a parrot at home) pushing their product without taking a simple no as an answer.