A1A Solar Contracting, Inc

Update to previous review (10/3/22)

After nearly a year, my system is finally working as advertised. During this past year Generac identified that one of their solar panel parts was defective and needed to be replaced. Those replacement parts were finally made available and installed in my system in early December. I cannot fault A1A Solar for installing the faulty parts so I am changing the previous rating to 3-stars. IF you plan to go solar, which I still believe in, and you contract with this company I have a couple of recommendations. First, be proactive in learning about the system you order and don't be afraid to contact the manufacturer (in my case Generac) with questions. If you have an issue with your system, stay in touch with the contractor until it is resolved. The company owes you that until the system operates as advertised. A1A still needs to work on their communication with the customer.

Frustrated!

MISLEAD AND FRUSTRATED!!! My family was looking into solar panels and found A1A. Our neighbors installed solar panels with them, so we inquired about the product and fell in love. We had been researching solar power for many years and finally decided to "bite the bullet" so to say. The installation was wonderful and the personnel were very friendly. However, when we decided to get the solar panels we needed to get a loan to help finance. OUR CANVASSING MANAGER said this would be no problem because the government had an incentive program that would pay off the loan with no interest for 12 months, one of the two loans we needed (one with interest over 12 years and one with no interest for 12 months) once taxes came out. THIS WAS A SHAM!!!!! While reading through our tax preparations, we only get 1/3 the amount needed THIS YEAR, and receive the rest the following year. This was NOT how the product was promoted by our canvassing manager. They calculated the total we would get based on the total 30% incentive program, which still exists, but FAILED MISERABLY TO MENTION, "oh by the way, even though I am saying you will receive the entire 30% incentive at one time when you file your taxes this year, that is not the case. You only get 1/3 this year and the rest next year." So now, we were expecting to get a check from the government as our incentive for the total price of the loan, but only get 1/3. Very frustrated and upset about the CALCULATIONS, MISREPRESENTATION AND OUTRIGHT LIE which now sticks us with paying for most of a loan we were told would be covered by the incentive, now with interest. The fact we have to pay the loan isn't the problem, our issue is the loan has been building interest since we received it and we didn't pay because we were told the incentive would cover the cost and we could pay it back INTEREST FREE before the 12 months was up! But now, with only 1/3 of the total 30% coming to us, we now get stuck with the bill AND interest.