advance solar is trash | Orlando, Florida | 04/18/2018
do not buy
I purchased a system with this company and was never able to contact them. Do yourself a favor and go with another company
Georgee | Davenport, Florida | 01/25/2018
do not respond
I am trying to contact them for a problem with my solar panels and they disappeared
Bubble head | Old Town, Florida | 03/25/2017
improper solar panel battery back up installation
the batter back up for my solar panels was improperly installed creating a fire and explosive hazard. On initial complaint a technician was sent out to repair the problem. The system was not reparable at this time as 20 batteries required replacement due to overcharging secondary to improper installation, The company agreed to repair in December but still not performed. Mr Soleki has not returned any of my calls since his initial repair agreement. why ? My bill is paid
ykcor | Seminole, Florida | 12/19/2016
horrible service all around
I purchased a 5k solar system and solar a/c system the cost was 35000$. the finance company that advanced solar used to approve me had a good interest rate the day the papers were to be signed it was a different loan company altho i should have not signed i did. the was the start of a on going issue with this company, my solar a/c system that was installed was not hooked up to the panel on the roof it was a standard A/C system made to make me think it was solar. the first system was installed and did not work right from the day it was installed it blew up 3 months later they replaced that unit with one that was 3 years old{i checked the serial numbers to find that out and it was still not solar}. after almost one year and the help of the finance company that financed the A/C system advanced solar were made to replace my A/C system and hook it up to the solar panel on the roof after all that my A/C system still makes a viberation it wakes me at night when it comes on{an issue that they tried to resolve to no avail]. i was not going to write a bad review on this company BUT now im having an issue with my solar PV system and i've had no return call from anyone from the company and when they installed the PV system they installed an enphase monitor that has never shown that the system produces anything over 4k that makes me wonder if i was sold a 4k system and not what i was promised a 5k.
Customer Unsatisfied | Tampa, Florida | 09/10/2016
NOT TRUSTWORTHY
SALESMAN CAME IN AND CONVINCED US THIS SYSTEM WOULD SAVE US MONEY, WELL WE HAVE INCURRED ADDITIONAL EXPENSES FOR A SYSTEM THAT IS NOT EVEN OPERATIONAL. GET IN WRITING EVERY DETAIL OF YOUR JOB. WHEN IT WILL BE COMPLETE, WHO IS RESPONSIBLE FOR FILING PAPERWORK AND CONTACTING YOUR ENERGY COMPANY. EVERY DETAIL. ALL NEW PEOPLE WORKING IN THE OFFICE WHO DO NOT KNOW WHAT THEY ARE DOING, HARD TO REACH OWNERS.
Colin and Shannon | Windermere, Florida | 12/15/2015
Worst experience ever.
I had advanced solar instal a system. It cost $440000. We waited 2 months and when we inquired about what the time line would be, we found out our sales person who sold us the system quit. Then after we got upset because nothing was happening they gave us a vague date to when the air conditioner would be installed. This was the only part that went well. After that we heard nothing. We found out that they failed to pull the correct permits. So we waited some more. We called to complain and they sent over a truck that day to fill the attic with insulation. They were 3 hours late. Then it was radio silence yet again. We called to inquire and all of a sudden they wanted to come the next day to put on panels. They told us there would be an inspection. That is the last we heard. No manual, no info on what's coming next. Nothing it has been over 4 month. Not only did the fail to communicate with us, my system is on my roof and I have no access to the generated Power because the paper work by the solar company was not filled out and sent to Duke Energy. They are the most incompetent company I have ever had the misfortune of dealing with. Now we are trying to deal with Duke ourselves, but we don't have the notice of inspection. Buyer beware.
Go Green 2 | Spring Hill, Florida | 10/22/2015
Oh how disappionting!!
They installed a whole house solar system so we could come off grid. At first they were absolutely wonderful but then when it came time for the inspection, it failed, and failed a 2nd & 3rd time and after 3 months, we still have no solar. The whole process has been so frustrating and I'm at a loss how to get them to finish this job. Residents in Hernando Co. steer clear of this company.
Santiago | Palm Bay, Florida | 09/26/2015
Super unresponsible no customer service
I had a solar hot water heater installed in my house, they did the work without permits now I'm chasing them down for permits. No one in there company returns the call so I'm stuck like chuck, it's all good though still need solar products in my house but won't be calling them sad but true. They are so unorganized it's unbelievable people please don't get stuck like me do your research all these company charge the same for there equipment it's all about the customer care.
Beach | Clearwater, Florida | 09/13/2015
Bad customer service
Great for install but when you need service they take forever to come out to you. Especially if you live in pinelas county.
Anonymous | Tampa, Florida | 08/23/2008
Installed 120 gallon solar domestic water heater and solar pool heating system<br />
