Review for Advance Solar Construction LLC

12/19/2016
Anonymous

horrible service all around

I purchased a 5k solar system and solar a/c system the cost was 35000$. the finance company that advanced solar used to approve me had a good interest rate the day the papers were to be signed it was a different loan company altho i should have not signed i did. the was the start of a on going issue with this company, my solar a/c system that was installed was not hooked up to the panel on the roof it was a standard A/C system made to make me think it was solar. the first system was installed and did not work right from the day it was installed it blew up 3 months later they replaced that unit with one that was 3 years old{i checked the serial numbers to find that out and it was still not solar}. after almost one year and the help of the finance company that financed the A/C system advanced solar were made to replace my A/C system and hook it up to the solar panel on the roof after all that my A/C system still makes a viberation it wakes me at night when it comes on{an issue that they tried to resolve to no avail]. i was not going to write a bad review on this company BUT now im having an issue with my solar PV system and i've had no return call from anyone from the company and when they installed the PV system they installed an enphase monitor that has never shown that the system produces anything over 4k that makes me wonder if i was sold a 4k system and not what i was promised a 5k.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support