Review for SolarEdge

07/14/2023
Bharnil Chester, VA

Terrible customer service, wasted my money

It’s been just installed few months ago and inverter doesn’t work 3rd time, I complained plenty time to unlimited solar company and Titan company but they don’t communicate with any customer support team, even they don’t know when someone can fixing my problem and doesn’t says estimated time either. So please don’t trust this company again and for everyone, Please don’t trust them for service with this company. They can do only cheat you and rob you. After installing panels they can’t support or don’t even know you who are you. So please alert before you go with this project. Thanks.

System size (kW): 6800

System price: $31,790

Who installed your solar panels?: Unlimited Solar-Out of Business

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes

SolarEdge reply 07/21/2023
Thank you for taking the time to share your experience. Allow me to apologize on behalf of the team here at SolarEdge. Please contact us at customersuccess@solaredge.com so that we can look further into your concern. We will also share this feedback with the company who installed your system and work with them until you are fully satisfied.