Review for SunPower

01/24/2023
M E Lincoln, CA

LAZY, UNPROFESSIONAL COMPANY! Buyer beware!

Changing the review to one star because of the services that I've been offered so far. I have called customer support complaining about 3 of solar panels producing less than 25% compared to the similar located solar panels. I waited an hour on the line to be told that the solar system works fine (and that it's hitting the required daily average). This is BS. They are just lazy and don't care about their clients. I would give O stars! Stay away from this company.

System size (kW): 4.9

Who installed your solar panels?: SunPower Builders

Year installed: 2022

SunPower reply 01/27/2023
Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.