01/09/2023
Fed Up
Belton, TX
3G modem quit communicating with T-Mobile May 2022 as scheduled. How long ago was this inverter manufactured and how could SolarEdge not know 3G was being phased out? Contacted my installer to install newer modem but he was told they're unavailable. Then on November 28 the inverter quit working completely. Can't get callback from installer or Solar Edge. How does Solar Edge stay in business if this is their equipment reliability and service model????????? I recommend avoiding them at all costs. Am now looking at getting another brand inverter to replace Solar Edge model. Why replace with another Solar Edge unit that will most likely fail again.