Review for SolarEdge

11/21/2022
"Angryhomeowner" Tustin, CA

Inverter stop working under guarantee and no one to communicate

Before spending so much money on solar panels do yourself a favor and do complete research of what could go wrong with your investment. I don't like to write reviews good or bad but I am at the end of my rope. My solar inverter stopped working in June of 2022, I did not notice until my electric bill started to be way too high over $600.00. I have tried to have the problem resolved since August to no help. I have tried with the Project Manager then with SolarEdge Support, they ask me to leave a number and they never call back. I e-mailed them several times and they don't answer they just add me to their marketing events email distribution. In September I received from the Project Manager a case #3364633 RMA and that an inverter will be mailed to my house. We are at the end of November now and I have not received the shipment. At this point I have no way to communicate with someone to resolve this problem. I wish I could give 0 stars. I am trying to save this review and does not let me input that Arcadia Electric Solar installed the Inverter, only let me choose Arcadia Solar and they are not the ones.

System size (kW): 7.6

Who installed your solar panels?: Arcadia Solar

Year installed: 2021