Review for SolarEdge

09/24/2022
Steve Troy, TX

Don’t waste your money

My solar panels were installed in April 2021 the day after they were installed we had 40 mile an hour winds in a bloom off the roof it took Wells Solar another week and a half to come out and repair him it’s now been a box of monthly 16 months since they were installed the solar panels stop working about a month and a half ago after making a number of calls and leaving messages I was finally able to get through to a human being at Wells Solar and their system shows that there was 200 error codes for my system and my inverter completely quit in my anniversary would have to be replaced approximately two weeks went by without hearing anything I was able to get a hold of another person at Wells Solar after multiple phone calls and they said that the replacement has not been approved yet by Solar edge even though I have a 25 year warranty on parts and labor is still hasn’t been approved here it’s been approximately a month and a half without Solar it’s been approved for replacement but no one has an idea or an ETA of when another inverter will be available they can’t even give an approximate date was given a phone number for SolarEdge but it just goes to voicemail at multiple Tips and web searches and was able to get a hold of a person of solar edge and we were told they’re on back order with no ETA not even an approximate date when we will have another inverter so now we have to pay full price for us rule panels plus pay full price for electric and no one has a clue and when and if it’s going to get fixed don’t waste your time with Wells Solar or Solar edge products go with someone else if you are intent on having Solar maybe you’ll have better luck

System size (kW): 12

System price: $50,000

Who installed your solar panels?: Wells Solar & Electrical Services

Year installed: 2021

Price include the Federal Tax Credit or incentives: Yes