Cherry Hill, NJ
I’m not one to write negative reviews, it usually take a lot to get me to that point. I had my solar panels installed almost three years ago. The sales guy was great in the beginning, told us everything we wanted to hear. The installation seemed seamless. Took awhile to get the panels turned on, but I chalked that up to timing and the utility company. Since then I have referred two people who have referred other as well. Up until a month ago, I have had had no problems. Then, my roof started to leak near one of the panels. When I reached out, they sent someone promptly. Before even taking a look, he denied that the leak was in anyway related to the panels. Now, before having the panels installed, I knew my roof wasn’t in great condition and wanted to wait until I had it replaced. Our sales guy reassured us that the roof would be 100% inspected and a one time courtesy removal and reinstallation at no charge. Once I spoke with the admin team after the repair guy came out to “look” at the roof, I quoted just under 4K for the removal and reinstall. I found it completely absurd and pushed back. Its been a little over a week, two rains storms later and I have yet to hear back. Seems like whenever it’s smooth sailing they are easy to communicate with, but the second there’s an issue, they go MIA. would be hesitant to refer them anyone going forward.... read more
Type: Residential Electric
Reviewed: 05/01/2019
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