The system itself produces awesome energy--the support from the company is about as pathetic as it gets!! System installed at the end of July 2017 (incorrectly) and it was October before they got it installed properly to pass local jurisdiction inspections and PTO from Electric Co. It took until mid-February 2018 to get all the gremlins with the system addressed and have the system 100% functional! Elijah and Brad (installation managers) were both useless as customer liaison as they would say what you wanted to hear just to get you off the phone and then never follow up. I had 2 installation companies and at least 4 different electricians climbing on my roof over the past 6 months! The one shining light in this whole process was one of the electricians (Miguel) who was the technician that went the extra mile and finally got my system working without going into 'fault'. He contacted Solar Edge (inverter manufacturer) to address a programming issue with my inverter. Solar Edge and Miguel got my system working and it no longer goes into 'fault'. It's unfathomable that it took 1/2 a year to get this right! My fear is any future issues I may have--I hope that day never comes or comes waaaaaaay in the future!!... read more
Type: Residential Electric
Reviewed: 02/19/2018
The information on our website is general in nature and is not intended as a substitute for competent legal, financial or electrical engineering advice. Reviews on this site do not reflect the views or opinions of SolarReviews or its directors or shareholders, nor an endorsement of any third party company. We make no representation as to the accuracy of the information entered by third parties. We disclaim any liability for any damages or loss arising from your use thereof.
Sitemap Privacy Policy Do not sell my details Terms of Use For Installers Register Login
Copyright © 2012 - - solarreviews.com. All rights reserved.
