I signed up with Vivint Solar in September 2015 with high hopes. The system was installed in December 2015. It was turned on in May 2016. It did not work but I still had to pay the bill. I reported the problem on May 9th 2016 but Vivint Solar showed no real interest in addressing the issue, despite repeated civil requests and reminders, until I sent them a legal notice of dispute via certified mail and demanded the panels be removed. It is August 1st 2016 and I have been assured that they will be turned on tomorrow. I've heard that same thing every couple of weeks for months. We shall see.
Because of their Lease Agreement, I am forced to retain an adversarial relationship with this poorly managed company for 20 years. That is a life sentence.
If you are one of the unfortunate soles that was duped into this scam, I'm sorry. Be sure to read the contract and send a "notice of dispute" with each and every complaint and hire an attorney. Good luck.... read more
Type: Residential Electric
Reviewed: 08/01/2016
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