Your Energy Solutions

Shoddy work

This company caused my roof to leak due to not properly waterproofing the solar mounts . Two times they said the fixed the problem But they did not. I hired a roofing contractor to fix there shoddy work. I also hired a drywall and painting co to fix my ceiling which had water damage . This cost $17k They refused to reimburse me. This company cannot be trusted.

We could not be more delighted with the results we achieved working with the team at Your Energy Solutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to many individuals working behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

We used these guys years ago to install some panels. They came back again to help us remove and reinstall the solar panels because of a reroof. Communication was excellent, and they even accommodated some last-minute schedule changes. The installers did an amazing job and left the place spotless and the panels working perfectly. I highly recommend them for your solar needs.

I purchased an 8Kw solar system from Your Energy Solutions (YES) in 2019 - 23 350-watt panels. YES provided me a 25-year limited warranty along with the purchase/install. The panels originally installed were a company called "Solaria" - I assume they are manufactured in China. The system also comes with a monitoring system, and I have an iPhone app called "Enlighten". Fast forward - three times in the last 7 years, the Enlighten app has shown that 1 or more panels is producing much lower than the adjacent panels. This time, it was 3 panels. I reached out to YES, and they informed me that Solaria was acquired by another company, and that company isn't being responsive to bad panel warranty claims. Nevertheless, YES agreed to replace the 3 bad panels with a different panel at no charge. In other words, they honored their warranty even though their supplier isn't necessarily honoring at their end. It took a while, but I now have 3 new panels producing beautifully on my roof along with other 20. This is why I gave them 5 stars - they installed a good product that nevertheless has had a few problems, but 7 years after the install, they are honoring their warranty. Top-notch Customer service - they can be trusted!

Don't trust this company with the warranties they provide.. Almost all of the reviews here are new and they haven't had a need for warranty support.. Let's wait a few years when the units start failing.. I already filled a complain with BBB for details.. Here is what I have on BBB This company installed my solar system in 2013. A few years later after checking the output of the solar panels, I noticed several panels generate a lot less than others. After contacting "Your Energy Solutions", they blamed the problem is noise on communication between the inverters and the gateway monitoring unit. They gave me instructions to what to do which my original setup was based on their recommendations. Nothing was changed since the original installation. So I didn't touch anything with the connectivity of the gateway monitoring unit. But after a few days everything started working fine. I did not check the production till a few years later which I noticed again several panels don't generate as expected or at the same level as others. Again Your Energy Solutions blamed it on communication noise as the first time. Again, I had not changed anything with the original setup since the installations. And again after a few days everything started working fine except one unit that they replaced. So far so good till a few years later that almost all the units started showing almost no generation except the one that was replaced a few years ago. Your Energy Solutions blamed noise again on the communications between the microinverters and gateway monitoring unit as before while nothing changed with the setup. I asked them why the one replaced a few years ago is producing or reporting fine. At that point they started using Enphase, the manufacture as their support company and since that's what they tell them, they blamed Enphase. Playing good cop, bad cop. Since then YES stopped supporting my units while the Enphase microinverters carry a 25 years warranty. After some research I found out that these units have thermal sensors and every time I complained, the manufacturer increase the thermal range to get more production. But they can do it for so long since it becomes a fire issue and the can't increase the range in firmware for ever. That's why they blame noise.

Update (March 2026): After my initial project with Your Energy Solutions hit some roadblocks early this year, the company took proactive steps to make things right. Around mid-February, I was in contact with Carter Herrera. When the team reached out to address the timeline, they were refreshingly honest: they admitted that an influx of projects had stretched their capacity, but they were actively fixing the issue by hiring new staff to meet the demand. They asked what they could do to regain trust. I suggested a practical solution, expanding my PV system within the limits to avoid a complex new permitting process. Within a week of our discussion, they had already processed a contract for 3 new panels and Enphase microinverters. The transition from the scheduling phase to the actual installation was remarkably quick. Throughout the following weeks, Carter was highly responsive, coordinating the final details to ensure everything stayed on track. True to their word, they completed the installation just a few weeks later. Not only did they provide a very fair deal on the hardware and a quick design turnaround, but they also included a new energy guarantee for the expanded system. I am now happy to have a larger, more powerful system and am genuinely impressed by how they turned a potentially negative experience into a great result through accountability and professional execution. Update (Feb 2026): YES eventually fixed the problem, but the timeline and the way they handle failures is still unacceptable. After my system went down on November 4, 2025, only 2 microinverters out of 14 were producing for 97 days. When I contacted YES the first time, they proposed to send someone to check what happened almost three months after the system went down. Only after I published a negative review did they reduce the wait, but even then the earliest visit was still about two months after the system went down. During this period, I personally spent many hours troubleshooting the system and corresponding back and forth with their team. The communication was exhausting. Responses required repeated follow-ups to obtain clear answers or a reasonable date for fixing the system. YES visited on January 13 and confirmed that 12 microinverters were broken. Despite that clear diagnosis, the repair did not happen until February 9, when they came back and installed the replacement microinverter(s). The work on site took under two hours and everything is now producing again. That is exactly the point: this was clearly a microinverter failure early on, and it could have been addressed within a day or two, not after more than three months of lost production. One more issue that matters to anyone considering this company is the production guarantee. In practice it is weak. The baseline they use can be much lower than what your system actually produces, at least at the beginning, which means you can lose a large amount of production without triggering any reimbursement. For example, in my case is 5281 kWh in a year but the system in 2024 produced around 6700 kWh, meaning you could be almost three months without power and they will not compensate you. Most importantly, when they do reimburse, it is based on $0.15 per kWh, which is far below current PG&E rates (for me around $0.43-0.47/kWh), so you are only covered for a fraction (~35%) of the real cost.
I will post an update when they will perform the cost compensation in June 2026. (original post): I strongly advise against using this company. My experience has been frustrating, with poor communication, broken promises, and lack of accountability. What was supposed to take 9 weeks ended up taking about 20, partly due to PG&E delays. More concerning, the system failed twice after installation. The first time, it took three months to fix, and I lost significant energy production. It has now failed again, with most of the microinverters not working. Customer service has been slow and unhelpful, with long delays even to schedule an inspection.

Excellent work and easy to work with

YES completed my solar project yesterday. I replaced an old 12 Kyocera 235 watt/panel PV system with an all new 15 Longi 305/watt panel PV system. Existing wiring from previous system was OK and reutilized. Jim understood my needs from the very beginning we he responded to my Request For Bids. I signed with YES and everyone I worked with from Jim to Franki to Carlos and others were great. There was a glitch (no fault of YES) when the panel supplier did not deliver my hardware in time for the initially scheduled install date. YES rescheduled my install to a date I requested, no problem. The installation was smooth and clean. I definitely recommend YES.

Awesome Solar Company, superior expertise.

The owner of this company is very knowledgable. He helped me determined what I needed vs wanted. His recommendations were great. I have not even hit the peak times of the year and I have a credit of $156.

One Class Act

Really glad I found this gem among all the solar companies out there! I have been researching solar panels for several years, and the economics didn't make sense for me until recently. A solar panel manufacturer recommended this place to me, and I ended up totally happy with the sales and service of Your Energy Solutions. Jim was both responsive and very patient with me during the sales process. I do a LOT of research on any purchase, and debated on the system size and between panels of several manufacturers. Jim is very willing to work with you to customize almost anything, and also helped me out on pricing to meet my budget constraints. The guidance he gave me was first rate, far superior to many of the other companies I got quotes from. Lou led all the technical aspects of the installation. His knowledge and customer orientation are superb. I received everything that was committed to me, and the quality of the work was good. The city inspection was passed the first time with no issues. Please be aware that this is a small company, so things may slow down when they are busy, but rest assured they will take care of you. Thanks for a job well done! I'm glad to be doing my part to use clean energy, and also looking forward to my reduced electricity bills.

Reveiw for Your Energy Solutions

When I decided to look into solar panels for my house to help offset my electric bills, I started with a list from the BBB website and Yelp and Angie's list reviews. I wound up with 7 quotes for different systems. After talking with a number of contractors, I chose Your Energy Solutions (YES), and I'm glad I did for a number of reasons. My wife and friends tease me about being a compulsive shopper - I always research extensively before I buy anything expensive. That's what led me to YES, and I'm now convinced that it was time well spent. First, I got to deal with Jim (co-owner, handled all the contracting and paperwork) and Lou (engineer, designed and oversaw all technical aspects of installation) directly, not just a sales rep. Some of the other companies were rather pushy and gave me questionable information, but I always felt I was getting an honest appraisal with YES, and they didn't push me to buy more than I needed or try to tell me that the type (microinverters vs central inverters) were "the best" - both have advantages and disadvantages, but either technology will work fine. YES carries both types of systems, so you can get a side-by-side comparison of the pros and cons without all the sales slant. I was leaning toward the microinverter system since it would be easier to upgrade later, but Jim offered me such a good deal on a central inverter system that I was able to get a substantially larger output system for less money, and decided to go that way. I also decided to thermal barrier in the attic and the whole house fan. They really made a difference - I hardly had to run my AC this summer, only on a few hot days. The whole house fan really cools my house off quickly, with minimal electric usage. With the credit for PG&E for the "extra" electricity I sell back to the system during the middle of the day, my electric bills have been running less than $50 a month since I got the system put in. I've been monitoring my output, and it's right where it was projected to be. Can't complain about the system performance. The installation was flawless - they installed the system and routed the wiring just as we agreed (on time!), painted the conduit to match the house, and you can hardly see it. Very professional - all the conduit bends match the house, anchored securely, etc. The Livermore inspector told me it looked like a top-notch job to him as well. YES has a storefront in Pleasanton where you can go see the equipment in advance, so you get no surprises when it's delivered. Jim and Lou met me there on a weekend when they would normally be closed to accommodate my schedule, which I really appreciated since I don't have a lot of spare time during the week. It's nice to know they have a place you can go see them if you've got a problem instead of just working out of a car. Made me much more comfortable that they were in the business for the long haul. I checked references - everyone I spoke with was happy. Good reviews on the BBB site and Yelp. After dealing with them, I can see why. They do provide low up-front cost lease options, but if you can afford to buy yourself you'll save a lot more money over time. They offered a lot of financing choices to chose from, so even if you don't have any money up front you can still get a system basically for free and cut your electric bill substantially. Jim even provided a sample tax form to claim credit on my taxes when I file next year, so I wouldn't have to guess or hire a preparer just to be sure I was filling it out right. Overall, I have a hard time pointing to any negatives in my dealing with YES. Not only did they make me comfortable dealing with them, they gave me what I'm convinced was the best deal around, and kept their word on verbal commitments even when I didn't have it in writing. It was just a positive experience all around, and I can't recommend them highly enough. Note: I did tell them up front that I would be reviewing their work afterward, but I did not receive any special consideration for doing so and I have no relationship with this company except this one purchase.