Andre Wesley | Houston, Texas | 09/10/2022
First off turn away and run. It's been over a year and I ordered a back up generator. They have sent us an partial refund and a bs just made spread sheet talking about a fee. But the place that finance us show it is not the right amount and they did not pay anything towards our generator. The finance company told us they talked to victory and once they refund the rest I will edit this review to reflect the good part of their service. Victory was informed on the July 20th and have not responded yet. Victory know they owe more and they are now using new president of company to delay refund and think we will forget. How can anyone trust a company that does their veterans customers like this. Ok today victory called and said they would pay the remainder of the balance over a 20 year period. No you did not produce the product. And I'm not waiting for 20 years for a refund. They owe many others and trying to get out of this. Straight crooks stay away from them. Today 9-10 victory called me and the guy told me he was new management and to go fuck myself. Is this who you want to deal with. Smh
Abi Osinowo | Katy, Texas | 08/31/2022
Horrible Company, Horrible Service,
I had my solar consultation & installation last year( 2021 ) . After so many disagreements, I received a different panel type, and lesser amount of panel requested during initial consult. Fast Forward to April 2022, Solar System Cell Modem stopped working, it took the company a month to send out a technician to check out what the issue was. Technician finally came, he stated a new Modem needed to be purchased & installed. New Modem was ordered & delivered on July 15th, 2022. Till this day which is August 31st of 2022, I am awaiting a technician at my property to Install the new Modem so I can get better use of my Solar System. They have no compassion when communicating with you, either by phone or email. Noone from the company checks or verify what is going on with you. They never have technician available. How will you be an installation company & not have technician readily available to service your clients? They are just after you signing & getting their money. Worse Company I have done business with so far. I would never recommend to anyone
Andrea Afra | Houston, Texas | 07/18/2022
I will open this by mentioning the rarely do I ever write a good review for ANYTHING but the fine folks at Victory Solar have exemplified great service and product from start to finish. I interviewed and got quotes form several solar companies and wished I had cut tot he chase and gone with Victory from the get go. I would recommend them to anyone!
h Kobeissi | Katy, Texas | 07/18/2022
A year later and we are not done yet
Where do I start. I signed a contract with them on 8/11/2021 for solar panels plus a backup battery. So far the battery has not been installed. The system was active (without the battery) on April 6 2022(9 months later). The battery issues was delayed due to supply chain problems and Victory did not receive the battery until mid June (understandable), but since they received it, they have not scheduled the installation. who knows maybe it will take another year for them to do that. Also they promise to give back 6 months payments 60 to 90 days after system inspection. we are way past that and they have not paid yet.
GRegalado | Houston, Texas | 07/05/2022
New Member of Victory Solar
I was looking into getting solar panels for several months and had Ken Afra help me get an estimate from Victory Solar. Ken was funny very thorough and helped me understand in an easy way how to get process and make it works. I had many questions and he was very professional and excited and passionate to explain everything and put me at ease with the process. He gave me options on how I could pay for the new system and tried to best fit my budget. I've had a great experience so far and look forward to continuing working with Victory Solar!
Rico | Pearland, Texas | 05/13/2022
Owning a solar seems too complicated but Victory solar made the process simple and clear. Lizzy Brown Kelly McCarty & Taylor Oliphat are all amazing the key for making this company good.
Doug Towler | Friendswood, Texas | 04/26/2022
Good installation crew, responsive to requests
Victory was responsive and honored the price negotiated. Completed installation in approx. 2 weeks total.
Tony Casey | Alvin, Texas | 04/14/2022
Victory solar helped me setup a system for my farm and also handled the replacement of my home roof. They were my preferred company after receiving 3 independent bids. Entire job was well done. All staff were professional and knowledgeable. Timeline was kept as promised. No issues. Only feedback would be that I’d like to have had a written description of the job details up front.
Noe Vasquez | San Marcos, Texas | 04/13/2022
Great experience and great services
Nick | Pearland, Texas | 02/22/2022
I’m happy with the exceptional service, product and quick response to any of my concerns I had. Speaking with the service team helped me get exactly what I was looking for. I highly recommend them. I have referred many friends and know they will have the same experience.