Universal Solar Direct

Good service

From their customer service to their professional installers everything was top notch. Are install went smooth without a hitch. Not only that they have been backed twice once to replace the monitoring and once to repair a nail I found that went through the side of the eaves. Both at no cost to us. Edgar helped us out and is their operations manager. Thanks guys. Definitely a 5 star company.

Great Services

The best solar installers in Las vegas

Universal Solar Direct is the best choice for Solar!

Universal Solar Direct is the best choice for Solar! They are very informative and will set you up to maximize your solar intake to save on your NV Energy bill. The battery will store any excess energy that you didn't use each month so that you can use it in the HOT months and really save a lot of money. The installers and office are really friendly and professional. I'm happy I made the choice to go with Universal Solar Direct!

Not perfect, but solid and committed company

Recommended! I wanted to choose a smaller company that had more of a "family business" feel, and I knew going-in that Universal was going to be a bit more expensive than many of the big name “bargain basement” installers, but I expected Universal would do things correctly, and have a deeper relationship with their customers to be sure everything was settled and transparent, with a high level of service. In summary, I buy major purchases based on quality, value, and integrity - even if it costs a bit more – do you really want to leave your solar project that should last 25+ years to the lowest cost bidder? With all the horror stories you hear about solar installers, it is very important to me to have a personal relationship to be able to connect with the installer every step of the way if needed - and that is what I found with Universal, and they have been stellar. I would absolutely recommend Universal for your solar project. Let me start by saying that not everything went perfectly every step of the way -- there were some mis-steps by Universal in the sale and installation, as well as possibly some misunderstandings on my part as to the delivered solution. However, and this is key to me (and should be to you) -- Universal stepped up -- they owned the issue -- they were reachable, they escalated issues to leaders of the organization who really take a personal interest in the project and in the success of the customer (all the way up to the company founder). Having the ability to get the installation done correctly, with the best solar components (Q-Cells, SolarEdge), and having a direct-line to the organization leaders who are truly committed to your success will mean that the company will be around for a long-term in case you ever need to use the 25 year warranty - I don't think many of the solar installers will be... but in my opinion, you will get the value out of your project with Universal, and know that you'll have a support team behind you every step of the way. The integrity of your solar installer should be paramount for your long-term expectations, and I found integrity in Universal -- I think you will not be disappointed.

Flawless

I've recommended them to my coworkers

Superior product

After doing a lot of research on panels, I decided to go with universal because they carry Panasonic panels.

great customer service

they kept me updated throughout the whole project, couldn't be happier

Great Customer Service

Great company to work with. Great customer service from beginning to end. Very happy with my system.

Very Pleased

Couldn’t be more pleased. Alan came out to give me a quote and broke down the entire process. I chose their 0% interest financing plan and now don’t have any APS electric bills anymore

Great Job

Did a great job, thanks Universal!

Amazing experience

I saw met them at the home show and had them come over for a consultation. They explained everything thoroughly and made sure I knew exactly what I was getting. Will definitely recommend.

Refreshingly different

USD has been the best company I have had the pleasure of working with in the last 10 years! Coming back from Japan to the U.S. is quite a culture shock and people are very impersonal here comparatively. They are professional, efficient and still allow themselves to be friendly! I find these traits severely lacking these days in so many businesses that treat you like just one more job! The staff members I have talked to have always been courteous, helpful and nice to talk with when everything else seems to be so chaotic. This company is a breath of fresh air! I wish more companies would treat their customers this way! They are even continuing to help me by answering questions about the solar to help sell our house! PHENOMENAL!!!

Pleasant Experience

They were a pleasure to work with from start to finish! Permitting took some time, but they kept me updated the entire process. The installers were pleasant and cleaned up when they left.

Great company and affordable price

This company is local and has been expanding so I thought I would use them after my friend referred them. Ironically my friend works for another solar company as a manager and decided to use Universal Solar Direct so that says a lot. They were professional from start to finish from the sales person to the installers and the managers final inspection. They even fixed some broken roof tiles I had on another section of the roof where there weren’t any panels installed. It was not their responsibility to do that but it shows the level of commitment this company has to satisfaction. My electric bill has basically vanished. Universal Solar direct delivered as promised and I would highly recommend this company.