True South Solar

Verified profile
Updated: 20 July 2021

Installing solar since 2010

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3.90 from 7 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 11 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.


Rating breakdown

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True South Solar reviews

4 stars


3 stars


1 star



Avg. rating

Breakdown of consumer reviews

Sales Process


Price as quoted


On schedule


Installation quality


After sales support


Latest good review thumbs up

Jane Babbitt | Ashland, Oregon | 08/13/2021

We are so happy we chose True South Solar.

Their team is innovative, visionary and efficient. Everyone we dealt with was courteous and informative. Mason walked us through what was to be expected and followed up when the job was completed. He continues to be responsive to any questions we might have. This is an investment we feel really good about and we have been extremely impressed with True South Solar.

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1 comment >
Reply from True South Solar: Thanks for going with True South Solar! We are so happy to hear that you had a 5-star experience working with us. Please enjoy your solar electric system and let us know if you have any questions or concerns. Our Service Department is available to help troubleshoot your system or monitoring. Thanks again!

Latest bad review thumbs down

Richard Peters | Eagle Point, Oregon | 08/11/2021

Salesman never followed through.

The installation went very well. Lance did an excellent job of explaining how the system works and gave me several good ideas how to install a backup system. Mason, on the other hand never followed up after the contract was signed. The last time he met with us, he promised information on kwh differences. I have not heard from him yet. This is typical of the service I received from him. What he needs to learn is that follow-up is a very important part of selling. Therefore, I will not recommend True South Solar to any potential customers.

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1 comment >
Reply from True South Solar: This is unfortunate. We are very sorry you had this experience. That salesperson is no longer with our company. Yes, absolutely, follow-up is critical and we pride ourselves in providing ridiculously great customer service. We're very sorry to have missed this opportunity to earn your business.

All reviews


Steve | Ashland, Oregon | 07/20/2021

This is a great company to consider for your solar installation!

I recently had True South Solar install a system on my house and everything about the process showed signs of a very well organized, efficient and competent company. All of the company's representatives were polite, courteous and knowledgeable regarding the pre-planning, installation and follow-up interactions with me. Plus, start to finish was just under one month. Overall, this turned out to be a very enjoyable project and I am confident that True South Solar will be there for me if I have any questions or concerns with their products and service. I highly recommend them if you are considering a solar system for your home or business!

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1 comment >
Reply from True South Solar: Thanks so much for your 5-star review! We love that each interaction with our team was positive from your experience and that the entire process was efficient and quick. You are correct: if you ever have any questions or concerns, we're just a phone call away. And heck, even if you don't, we'd love to hear from you and find out how well your system is operating. Enjoy the True South Solar life!

RYoung | Grants Pass, Oregon | 06/14/2021

Solar Installation par excel lance

True South holds true to their name with honesty and integrity. No hype just amazing professionalism at every level from Sales to Installation. Recommend them highly. Mason our Sales person helped us through the initial process and once installation began they handled it all with no worries. Thanks so much True South and the team!!!

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RV Lee | Medford, Oregon | 07/20/2016

A Great Company with a Great product

I researched and got estimates from three local Solar companies and went with True South Solar. They were very knowledgeable, had the Best Quality Solar panels (Sun Power) which also generated the most kw's per panel of any of the companies I looked at. Wade our salesman was very helpful in answering all our questions. They gave us several options and helped us get the financing we needed to cover the project not covered by the rebates. <br /><br />The installation crew was very professional and the installation of our 5.52 KW PV System took two half days. The first day they even worked in the rain. So far we are generating more electricity than we are using.<br /><br /> Call them for an assessment and install. You will be glad you did.

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Markus 52 | Medford, Oregon | 04/07/2016

Happy Sun

True south just installed a system for my home and their team of installers where the nicest, professional team I've ever had come out to my house. In the 19 years we've owned our home with many project over that time no one has been as quick and knowledgable as thier team. It's a 7.2 kW system and so far I'm producing twice has much electricity has I'm using. The panels look beautiful on my roof. My only regret is I didn't have them out a couple of years ago. Thank you to the team at True South.

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j762538 | Eagle Point, Oregon | 06/16/2015

Great company

Partially choose True South Solar based on an offer from my company for a rebate. TSR said they were not in the program but gave me half of the rebate. After discussing panel placement, I had them install a 5.9kw system on my garage. They were able to install it early and had a large team of guys come out. Done in one day with inspection the next. Went very smooth and am able to monitor it over the internet. I would highly recommend this company.

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Service types

Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

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About True South Solar

We are True South Solar. Our mission is to cover every rooftop with clean, renewable energy power stations, simply and affordably. Our local team of solar professionals takes great pride in providing outstanding service, industry-leading expertise, and a long-term commitment to our clients. Find out how to power your life with clean energy today. Find out why we’re different. Call for a free quote. Our clients are provided with a different experience when going solar. We take the time to meet with you and help you understand your options. We will then work together to select the right products and payment options to meet your needs and budget. True South is a locally owned and operated solar company, serving the Rogue Valley for more than 12 years.

Office locations


Oregon - Ashland

125 Clear Creek Drive, Ashland OR, 97520



Contact True South Solar

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Head Office
125 Clear Creek Drive, Ashland OR, 97520