Tron Solar

Sales and installation

We are so thankful we invited reps, Jared and McCoy to explain the advantages of solar panels. The installers, and Giray who patched and painted around the new electrical panel did excellent work. Thank you so much for leading us into the future and saving us money.

Poor service, customer sevice and over all experience

It was a problem from start to finish. Their crews are careless and reckless. I am 6 months into my system and it hasn't worked correctly for 1 day. If Their is something wrong, it is on you to figure it out. Go with SunRun or someone who cares about their product.

A Job Well Done

Yesterday we had your crew out to install our second system on our garage. The crew worked flawlessly together. Everybody had a job and completed it in the most efficient way. Gerardo, the electrician converted the original electrical system to accommodate 2 system and put a weatherproof load center on the garage to accommodate both systems and pulled larger conductors at carry the load. He spoke with my wife and kept her up to date as the job progressed. When I got home from work he gave me a tour of the new systems and how it was connected to the com ed connection. Which was different from the original. With more protections on the feed from the garage to the house than the original system. Thank you all.

Stay away from Tron

WARNING!!!! Stay away!!! I reached out to Tron In the summer of 2025. I wanted to take advantage of the federal tax credits that would be expiring at the end of the year. We had the best Tron representative and we committed to a very expensive system with a backup generator. The project limped along and in September, I reached out to our contact expressing concern that the project wouldn't be finished by the time the tax credits expired. Finally I received text messages to schedule installation In early December, then they cancelled and moved the date to mid December, then canceled and rescheduled for January. If we had kept that appointment for January, we would have lost the federal tax credit and would've had to pay full price for the system which cost tens of thousands of dollars.I have no idea what types of logistics and difficulties could've happened. Keep in mind, this is not my first solar panel installation project. I had panels on my previous home and the installation, financing, planning, and logistics went on without a hitch. I would stay away from Tron. Save yourself some headaches in about $25,000 and go with Sun Run.

If I could leave less stars I would

Nothing has gone to plan. Multiple months of waiting to find out the week prior to install I needed a new roof. Information they sat on for over 2 months. Complete wastes of time, money, and energy. Was not installed. Do not buy from this company.

I would do it again

For anyone looking to find a blessing. Feel safe and Praise the Lordfor this great product. The staff at all levels are very kind and work hard to ensure that in each level that they've put a smile on your face If you ever want to talk to me I will ensure you hear the truth. No need to make your decision in doubt Thank you Gary A

Understaffed - Paid Reviews

They pay customers to leave reviews. My system has been down for almost 6 weeks, they have told me someone will come in the next 1-2 weeks every time I check in. Their service and reliability leaves much to be desired. Will update review when system is repaired.

Best out there

I started the process with another company. 6 letters starts with S ands with N and it rhymes in the middle. They were the worst. Lies left and right and said u needed $10K in work to do project but couldn’t say why. Then they went silent. I put out on social media I was looking for someone and Steve with Tron called me. Best experience ever. He was super honest and waited while I built a new garage to put panels on. Don’t hesitate to call Tron and ask for Steve T. You will be happy you did

Isaiah Brook ia personable and absolutely great to work with. A true professional, extremely knowledgeable. He explained the entire program, process, and benefits of going solar to get away from the ever inflating costs of buying my energy from the utility. Transparent of all available options to allow me to make the best choice for my home and family. He was very involved throughout the entire process (sales - installation) and accessible for follow-up questions.

Everything from beginning to end could not have been smoother. I was kept in the loop from day 1 and highly recommend using Tron Solar for any of your solar needs. Top notch service and would give them 12 stars if I was able to. I recommend to all I can.

We used Tron solar for out install in 2019 and the system has issues. I first had contact with Andy the sales guy and he seemed knowledgeable and made us comfortable with going with the company. But after the install we were dealing with another associate Giray who didn’t know anything about solar and our system! He has since moved on and now it’s even worse as our system never reported output correctly so we get errors from our app. I don’t have anyone to work with since the original guy left and when I reach out it goes in circles. My bill for electric is now more than when we didn’t have solar! And I have to pay a loan on top of that! Definitely not happy with their job. They underpowered us and when I try and inquire about additional panel they say “well I don’t like the errors we see with your system.” Yea come fix it then! And they have now told us on 2 separate occasions that they are coming out to check the system and every time they no called, no showed!! Avoid this company and the headaches.

Great Company and Employees were Top Notch

Was very happy with the quality of the products and the installation, but working with Brian Platt as the sales rep was the best experience. Great guy, knowledgeable, very responsive and extremely helpful throughout the whole process. And the few speedbumps that came up, he was attentive and showed outstanding dedication to resolving them correctly and quickly (and I must say that Giray Emsun does amazing work and is also a great human being). Tron should retain and promote these individuals!

The installation crew did a really nice job. The installation looks good. The installers clearly communicated what they were going to do. It was clear they had taken the information from the electrical survey and planned the installation in advance.

Rebate

This company gave us false information. We were told we could get $16,000 back in federal funds and rebates. Andy Beckett lied to us. When we filed our taxes we were only eligible to get only $900.00 back. They took the rebate back for the state of Illinois that was an incentive. Stay away from this company.

Reinstall

Brian has been nothing short of professional. His communication is second to none. He operates as if he owns the company. It’s refreshing to know companies still make customer service a priority. Thanks Brian for stepping in to handle the reinstall!

Makes Sense

Just received a presentation from Tron Solar regarding solar panels on my house. Brian Platt gave a great breakdown of how it works and was able to take a complex subject and really explain all the details in an easy to understand format.

Overall, I am quite pleased. Steve, my representative, was friendly and professional. The panels work as expected and look nice.

Jaime Wilson, in Customer Service, best I have ever worked with!

Words cannot explain or do Jaime Wilson justice for the amazing customer service that we received from her and her staff. There are always bumps in the road, and things that are out of our control. The communication was better than we expected!!!! I would highly recommend Trom Solar for your solar needs. They are professional and cannot speak highly enough of them. Don't make a mistake and go with anyone else... HIGHLY RECOMMENDED

Oversold, under delivered

I can't speak of the quality of the product because I am still waiting for it to be connected. Salesman sold me on the idea of the quality of work insisted on by the owner. Installation crew damaged a landscaping light without notifying me, had to go into the attic as part of the installation and left a trail of insulation throughout the house when they left at the end of the day. When it came to the day for technician to connect the wiring he spent a good part of the time on a personal phone call. Now I find out that the installation didn't pass inspection from the electric company. The salesperson hasn't returned calls and the company person that answers the phone hasn't made effort to make me believe that they care when I brought these issues to their attention.

pressure sales, slow process, 3+ mo.'s and still no installation

Initial sales pitch to us assured us they had all the parts they needed. This was a lie. We started this in April. It's l;ate August and we're still waiting for installation after over a month since we approved engineering's design. They say they're waiting for a part. I'm a pro electrician and this year I've not had to wait more than 3 weeks for any specialty part. What happens if something breaks? We'd be paying off a $70,000 loan for a non-functioning system 3+ months long?

MY TRON SOLAR EXPERIENCE

I would like say 'thank you"! to the Tron team for such a wonderful solar experience. It will be great doing business with you guys. I especially want to thank our Salesman Marlon Erazo for being such a blessing during this transition. Our family had no idea about Solar and I was very skeptical at first. However, because of the diligence and kindness that Marlon has shown us, we were able to transition successfully. Marlon has been there with us from start to completion and we are grateful for him. Thank you Tron!

Tron Solar

Excellent company! Great experience working with their employees. Hard worker who installed the panels rain / shine. You can really see the dedication they have . They didn’t leave my house until the work was totally done & we’re both satisfied. Great job & well done. I’ll recommend this company anytime with no hesitation at all. Great company with great employees!!!!

Importante que le instalen paneles solares en ambos lados del te

Gracias a Marcelo Hernandez y Pedro Oviedo por su esfuerzo, buen trabajo y excelente manejo en el proceso de nuestros sistema de Paneles solares con Tron Solar. Tan pronto mi sistema est� conectado con Duke Power estar� informando los detalles. Update: Y� llevamos 7 meses con el sistema de paneles solares. Notar�n que quit� 2 estrellas y me explico. Aunque �stos sistemas trabajan bien, es importante que se aseguren que le instalen paneles solares en ambos lados de su techo para que eviten tener que pagar a la compa��a de energ�a (Duke's Power) dinero adicional. Durante la temporada de lluvia en la Florida tiende a llover despu�s del mediod�a casi todos los dias. S� solo tienen paneles en el lado suroeste como en mi caso, pierdes producci�n de energa por no tener paneles en el lado noreste. Pues los paneles solares producen energ�a en su m�xima capacidad cuando el sol est� directo a ellos. En mi caso, en la temporada de lluvia cuando el sol est� directo a los paneles solares, es cuando empieza a llover. Cuando eso pasa, los paneles no producen energ�a el�ctrica. Al no tener paneles solares en mi lado noroeste del techo, no hay compensaci�n de energ�a producida, porque no hay paneles solares en el lado opuesto de nuestro techo, donde el sol de toda la ma�ana est� m�s fuerte. Y� llevo pagando por 2 meses corridos $50 adicionales al pago de $112 mensuales del pago por financiar los paneles solares. Se supone que solo est� pagando $13 adicionales mensual a Duke's Power por el costo de estar conectado con ellos. Lo que los paneles solares acumulan de cr�dito en energ�a solar en la temporada regular, no es suficiente para compensar durante la temporada de lluvia con el resultado y� explicado. Yo saqu� cuenta y con 6 paneles adicionales en el lado opuesto a mi techo, resuelvo mi problema. Pero, le ped� a Pedro Oviedo de Tron Solar una cotizaci�n cash para los 6 paneles solares, pero a�n llevo y� varias semanas esperando y Tron Solar no me ha hecho la cotizaci�n. Mientras tanto, sigo esperando porque no es viable que otra compa��a lo haga, y� lo intent�. Seguir� pagado los platos rotos cometidos por el ingeniero que dise�� mis paneles solares de Tron Solar. Ojo!!! Google Translate: Thanks to Marcelo Hernandez and Pedro Oviedo for their effort, good work and excellent management in the process of our solar panel systems with Tron Solar. As soon as my system is connected to Duke Power it will be reporting the details. Update: And we have been with the solar panel system for 7 months. You will notice that I removed 2 stars and let me explain. Although these systems work well, it is important to ensure that you install solar panels on both sides of your roof to avoid having to pay the utility (Duke's Power) additional money. During the rainy season in Florida it tends to rain after noon almost every day. They only have panels on the southwest side as in my case, you lose energy production by not having panels on the northeast side. Well, solar panels produce energy at its maximum capacity when the sun is directly on them. In my case, in the rainy season when the sun is directly on the solar panels, it is when it starts to rain. When that happens, the panels do not produce electrical power. By not having solar panels on my northwest side of the roof, there is no energy offset produced, because there are no solar panels on the opposite side of our roof, where the all-morning sun is at its brightest. strong. And I have been paying for 2 consecutive months $ 50 additional to the payment of $ 112 per month of the payment to finance the solar panels. You're only supposed to be paying an additional $ 13 a month to Duke's Power for the cost of being connected to them. What solar panels accumulate credit in solar energy in the regular season, is not enough to compensate during the rainy season with the result and explained. I pulled out an account and with 6 additional panels on the side opposite my roof, I solved my problem. But, I asked Pedro Oviedo from Tron Solar for a cash quote for the 6 solar panels, but I've still been waiting for several weeks and Tron Solar has not made me a quote. Meanwhile, I keep waiting because it is not feasible for another company to do it, and I tried. I will continue to pay for the broken dishes committed by the engineer who designed my Tron Solar solar panels. Eye!!!

An excellent company and seller

Very satisfied with the quality service. The company is always in communication and its salesperson Pedro Ovieda is very professional, friendly and explains the entire process very clearly.