JVP | Barrington, Illinois | 10/21/2022
Jaime Wilson, in Customer Service, best I have ever worked with!
Words cannot explain or do Jaime Wilson justice for the amazing customer service that we received from her and her staff. There are always bumps in the road, and things that are out of our control. The communication was better than we expected!!!! I would highly recommend Trom Solar for your solar needs. They are professional and cannot speak highly enough of them. Don't make a mistake and go with anyone else... HIGHLY RECOMMENDED
TK | Deerfield, Illinois | 08/17/2022
pressure sales, slow process, 3+ mo.'s and still no installation
Initial sales pitch to us assured us they had all the parts they needed. This was a lie. We started this in April. It's l;ate August and we're still waiting for installation after over a month since we approved engineering's design. They say they're waiting for a part. I'm a pro electrician and this year I've not had to wait more than 3 weeks for any specialty part. What happens if something breaks? We'd be paying off a $70,000 loan for a non-functioning system 3+ months long?
TORSHA AND CARL | Haines City, Florida | 02/10/2022
MY TRON SOLAR EXPERIENCE
I would like say 'thank you"! to the Tron team for such a wonderful solar experience. It will be great doing business with you guys. I especially want to thank our Salesman Marlon Erazo for being such a blessing during this transition. Our family had no idea about Solar and I was very skeptical at first. However, because of the diligence and kindness that Marlon has shown us, we were able to transition successfully. Marlon has been there with us from start to completion and we are grateful for him. Thank you Tron!
Paz | Chicago, IL | 12/03/2021
Excellent company! Great experience working with their employees. Hard worker who installed the panels rain / shine. You can really see the dedication they have . They didn’t leave my house until the work was totally done & we’re both satisfied. Great job & well done. I’ll recommend this company anytime with no hesitation at all. Great company with great employees!!!!
Jerry H.Z. | Orlando, Florida | 09/28/2021
Importante que le instalen paneles solares en ambos lados del te
Gracias a Marcelo Hernandez y Pedro Oviedo por su esfuerzo, buen trabajo y excelente manejo en el proceso de nuestros sistema de Paneles solares con Tron Solar. Tan pronto mi sistema estï¿½ conectado con Duke Power estarï¿½ informando los detalles.<br /><br />Update: <br />Yï¿½ llevamos 7 meses con el sistema de paneles solares. Notarï¿½n que quitï¿½ 2 estrellas y me explico. Aunque ï¿½stos sistemas trabajan bien, es importante que se aseguren que le instalen paneles solares en ambos lados de su techo para que eviten tener que pagar a la compaï¿½ï¿½a de energï¿½a (Duke's Power) dinero adicional. <br /><br />Durante la temporada de lluvia en la Florida tiende a llover despuï¿½s del mediodï¿½a casi todos los dias. Sï¿½ solo tienen paneles en el lado suroeste como en mi caso, pierdes producciï¿½n de energa por no tener paneles en el lado noreste. Pues los paneles solares producen energï¿½a en su mï¿½xima capacidad cuando el sol estï¿½ directo a ellos. En mi caso, en la temporada de lluvia cuando el sol estï¿½ directo a los paneles solares, es cuando empieza a llover. Cuando eso pasa, los paneles no producen energï¿½a elï¿½ctrica. Al no tener paneles solares en mi lado noroeste del techo, no hay compensaciï¿½n de energï¿½a producida, porque no hay paneles solares en el lado opuesto de nuestro techo, donde el sol de toda la maï¿½ana estï¿½ mï¿½s fuerte. <br /><br />Yï¿½ llevo pagando por 2 meses corridos $50 adicionales al pago de $112 mensuales del pago por financiar los paneles solares. Se supone que solo estï¿½ pagando $13 adicionales mensual a Duke's Power por el costo de estar conectado con ellos. Lo que los paneles solares acumulan de crï¿½dito en energï¿½a solar en la temporada regular, no es suficiente para compensar durante la temporada de lluvia con el resultado yï¿½ explicado.<br /><br />Yo saquï¿½ cuenta y con 6 paneles adicionales en el lado opuesto a mi techo, resuelvo mi problema. Pero, le pedï¿½ a Pedro Oviedo de Tron Solar una cotizaciï¿½n cash para los 6 paneles solares, pero aï¿½n llevo yï¿½ varias semanas esperando y Tron Solar no me ha hecho la cotizaciï¿½n. Mientras tanto, sigo esperando porque no es viable que otra compaï¿½ï¿½a lo haga, yï¿½ lo intentï¿½. Seguirï¿½ pagado los platos rotos cometidos por el ingeniero que diseï¿½ï¿½ mis paneles solares de Tron Solar. Ojo!!!<br /><br />Google Translate: Thanks to Marcelo Hernandez and Pedro Oviedo for their effort, good work and excellent management in the process of our solar panel systems with Tron Solar. As soon as my system is connected to Duke Power it will be reporting the details. Update: And we have been with the solar panel system for 7 months. You will notice that I removed 2 stars and let me explain. Although these systems work well, it is important to ensure that you install solar panels on both sides of your roof to avoid having to pay the utility (Duke's Power) additional money. During the rainy season in Florida it tends to rain after noon almost every day. They only have panels on the southwest side as in my case, you lose energy production by not having panels on the northeast side. Well, solar panels produce energy at its maximum capacity when the sun is directly on them. In my case, in the rainy season when the sun is directly on the solar panels, it is when it starts to rain. When that happens, the panels do not produce electrical power. By not having solar panels on my northwest side of the roof, there is no energy offset produced, because there are no solar panels on the opposite side of our roof, where the all-morning sun is at its brightest. strong. And I have been paying for 2 consecutive months $ 50 additional to the payment of $ 112 per month of the payment to finance the solar panels. You're only supposed to be paying an additional $ 13 a month to Duke's Power for the cost of being connected to them. What solar panels accumulate credit in solar energy in the regular season, is not enough to compensate during the rainy season with the result and explained. I pulled out an account and with 6 additional panels on the side opposite my roof, I solved my problem. But, I asked Pedro Oviedo from Tron Solar for a cash quote for the 6 solar panels, but I've still been waiting for several weeks and Tron Solar has not made me a quote. Meanwhile, I keep waiting because it is not feasible for another company to do it, and I tried. I will continue to pay for the broken dishes committed by the engineer who designed my Tron Solar solar panels. Eye!!!
Jeeassy Carrasquillo | Davenport, Florida | 08/22/2021
An excellent company and seller
Very satisfied with the quality service. The company is always in communication and its salesperson Pedro Ovieda is very professional, friendly and explains the entire process very clearly.
L Lyman | New Lenox, Illinois | 08/17/2021
Great quality service
Tron is a great company to work with. Meeting with Joe within days from my request we received all the information we needed to decide to go solar. Joe was extremely helpful and always available. The installers did a great job and were very professional. Customer service is always available. Tron is very deserving of a 5 star review!
Bellalta | Chicago, Illinois | 07/13/2021
So glad I chose Tron Solar for my residential inistallation.
The search for a quality company to install my solar panel system in my home can be a confusion task. Tron has met all expectations in the products they use and installation quality and attention to detail. Our electric bill has been reduced significantly and the process to receive solar incentives from the federal and state Gov was easy and honest. Very pleased with all aspect of the process of moving to solar with Tron Solar.
Arturo Palma | Antioch, Illinois | 07/08/2021
It has only been 3 weeks since I signed up and we are installing. This is my 2nd property to get Tron to install solar. My 1st property's electric bill is less than $2 some times negative. Alex worked everything behind the scene and he was able to get the permit approved in less than 2 weeks. No complains so far, I cannot wait till I get activated and start saving on my electric bill.
Joy Shaffer | Streamwood, Illinois | 01/03/2021
I have had my panels just under a year. Everything is Great. The installation was quick, professional and efficient. The follow up on my questions has also been excellent since the installation of my system. I would highly recommend Tron Solar to anyone looking to install a solar system. No nightmares here.